Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.94
Work Schedule
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
tip eligibility
Part-time schedule
Professional development opportunities
team environment
Employee Discounts
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, the company excels in venue development, management, hospitality, and sponsorship sales, overseeing a portfolio of seven world-class venues across four continents, including arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. OVG is dedicated to creating premium experiences and exceptional service standards for guests attending live entertainment events. The company’s commitment to innovation and inclusivity allows it to maintain a powerful presence in the live entertainment industry worldwide.
This role is based at the PeoplesBank Arena in Hartford, Connecticut, a premier venue managed by OVG known for hosting top-tier events and offering premium seating options including suites, clubs, loges, and restaurants. As a Premium Runner, you will play a critical role in elevating the guest experience by providing attentive and professional service directly to premium guests. This part-time position offers an hourly wage of $16.94 and is tip eligible, making it an appealing opportunity for those interested in the hospitality sector within a dynamic, fast-paced environment.
The Premium Runner position involves working collaboratively within a team to ensure smooth operation in premium seating areas during events. Your duties will include delivering food and beverages in a timely and accurate manner, maintaining cleanliness and organization, and monitoring inventory to support ongoing service needs. This role demands excellent communication skills and a guest-first mentality, as you will be the direct point of contact for premium guests, ensuring their expectations are consistently met or exceeded.
Furthermore, Oak View Group emphasizes inclusivity and diversity, recognizing that a diverse team drives innovation and excellence in service. As part of this culturally rich environment, employees are encouraged to bring their unique perspectives to enhance the guest experience continually. OVG’s commitment to equal opportunity employment makes it a welcoming place for candidates of all backgrounds.
The position requires availability to work evenings, weekends, and holidays in alignment with the event schedule, appealing to individuals looking for flexible, part-time work in the live entertainment and hospitality sector. In addition to competitive pay and tipping opportunities, OVG provides part-time employees with benefits such as a 401(k) Savings Plan and matching contributions, reinforcing the company's dedication to its workforce’s financial well-being.
Joining OVG as a Premium Runner at PeoplesBank Arena offers the chance to be part of a leading company on the cutting edge of live event experiences. You will gain valuable experience in a high-volume, fast-paced environment while contributing to memorable and premium guest experiences. If you are enthusiastic, customer-focused, and motivated by working in hospitality within a dynamic entertainment venue, this role is an excellent fit.
This role is based at the PeoplesBank Arena in Hartford, Connecticut, a premier venue managed by OVG known for hosting top-tier events and offering premium seating options including suites, clubs, loges, and restaurants. As a Premium Runner, you will play a critical role in elevating the guest experience by providing attentive and professional service directly to premium guests. This part-time position offers an hourly wage of $16.94 and is tip eligible, making it an appealing opportunity for those interested in the hospitality sector within a dynamic, fast-paced environment.
The Premium Runner position involves working collaboratively within a team to ensure smooth operation in premium seating areas during events. Your duties will include delivering food and beverages in a timely and accurate manner, maintaining cleanliness and organization, and monitoring inventory to support ongoing service needs. This role demands excellent communication skills and a guest-first mentality, as you will be the direct point of contact for premium guests, ensuring their expectations are consistently met or exceeded.
Furthermore, Oak View Group emphasizes inclusivity and diversity, recognizing that a diverse team drives innovation and excellence in service. As part of this culturally rich environment, employees are encouraged to bring their unique perspectives to enhance the guest experience continually. OVG’s commitment to equal opportunity employment makes it a welcoming place for candidates of all backgrounds.
The position requires availability to work evenings, weekends, and holidays in alignment with the event schedule, appealing to individuals looking for flexible, part-time work in the live entertainment and hospitality sector. In addition to competitive pay and tipping opportunities, OVG provides part-time employees with benefits such as a 401(k) Savings Plan and matching contributions, reinforcing the company's dedication to its workforce’s financial well-being.
Joining OVG as a Premium Runner at PeoplesBank Arena offers the chance to be part of a leading company on the cutting edge of live event experiences. You will gain valuable experience in a high-volume, fast-paced environment while contributing to memorable and premium guest experiences. If you are enthusiastic, customer-focused, and motivated by working in hospitality within a dynamic entertainment venue, this role is an excellent fit.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to communicate effectively with guests and team members
- Ability to work flexible hours including evenings, weekends, and holidays
- Capability to perform physical duties such as walking, standing, lifting, and bending
- Compliance with company policies, safety standards, and sanitation requirements
- Must be at least 18 years old or older
Job Qualifications
- Exceptional communication skills and a guest-first attitude
- Previous experience in fast-paced, high-volume service environments preferred
- Strong communication and teamwork skills
- Comfortable with physical duties, including walking, standing, lifting, and bending
- Experience in arena or live event food and beverage service is a plus
- Availability to work evenings, weekends, and holidays as per event schedule
Job Duties
- Deliver timely, accurate, and professional service to guests in premium seating areas
- Ensure all food and beverage items are neatly presented and delivered with care
- Monitor assigned sections and maintain a clean, organized, and professional environment
- Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed
- Communicate effectively with servers, supervisors, and kitchen staff to ensure smooth service
- Support event setup, service, and teardown across premium spaces
- Adhere to all company policies, safety protocols, and sanitation standards
- Maintain accurate inventory and requisition supplies as needed
- Possess full knowledge of menu items and accompaniments
- Ensure all areas have appropriate serving ware and are cleaned post-event
- Maintain operable and sanitized equipment in assigned areas
- Other duties as assigned by supervisors or management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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