Title Premium Runner | Part-Time | PeoplesBank Arena

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.94
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Benefits

401(k) savings plan
401(k) matching
tip eligible
Paid Time Off
Employee Discounts

Job Description

Oak View Group is a leading global venue management and services company dedicated to creating unforgettable experiences for fans and guests across a variety of live events and sports arenas. With a keen focus on innovation and excellence, Oak View Group operates some of the most iconic venues, delivering top-tier services that elevate the spectator experience. The company is renowned for its commitment to sustainability, community engagement, and fostering workplace environments that promote growth, diversity, and teamwork. PeoplesBank Arena in Hartford, Connecticut, is one of the premier venues managed by Oak View Group, hosting a variety of concerts, sporting events, and special occasions that draw large and diverse crowds. This dynamic and fast-paced setting requires a dedicated team to ensure every event runs seamlessly and every guest receives first-class service.

The Premium Runner position at PeoplesBank Arena represents an exciting opportunity for individuals seeking part-time employment in a vibrant and customer-focused environment. This role is pivotal in delivering elevated service to premium guests seated in suites, clubs, loges, and restaurants within the arena. The Premium Runner is responsible for ensuring all food and beverage orders are delivered promptly, accurately, and presented impeccably to meet the high standards expected by premium patrons. The hourly wage for this position is $16.94, with the added potential to earn tips, making it an attractive job for individuals seeking rewarding part-time work.

Those who join Oak View Group as Premium Runners become essential members of a team that prides itself on exceptional hospitality and guest satisfaction. Beyond delivering orders, Premium Runners maintain an organized and professional environment in their assigned sections by stocking necessary supplies such as ice, cups, mixers, and napkins. They communicate effectively with servers, supervisors, and kitchen staff to synchronize service processes, contributing to a smooth and enjoyable event experience. This includes supporting event setup, service execution, and teardown duties, showcasing the role’s diverse responsibilities.

Working as a Premium Runner also involves upholding company policies, safety protocols, and sanitation standards to ensure a safe and clean environment for both guests and staff. The role demands physical stamina and agility since it involves walking, standing, lifting, and bending frequently throughout events. Flexibility is required as the job schedule often includes evenings, weekends, and holidays aligned with event timings.

Part-time employees benefit from Oak View Group’s 401(k) savings plan and matching contributions, highlighting the company’s commitment to supporting its workforce not only during employment but also in long-term financial planning. This position will remain open until September 4, 2026, allowing plenty of time for interested candidates to apply and join this dedicated team. Those seeking a dynamic work environment where excellent customer service and teamwork are highly valued will find the Premium Runner role at PeoplesBank Arena to be a fulfilling and enriching experience.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food and beverage preferred
  • Ability to communicate clearly and effectively
  • Capacity to perform physical tasks such as walking, standing, lifting, and bending
  • Flexibility to work varied hours including evenings, weekends, and holidays
  • Ability to maintain a clean and organized work environment
  • Compliance with company policies and safety standards

Job Qualifications

  • Exceptional communication skills and a guest-first attitude
  • Previous experience in fast-paced, high-volume service environments preferred
  • Strong communication and teamwork skills
  • Comfortable with physical duties, including walking, standing, lifting, and bending
  • Experience in arena or live event food and beverage service is a plus
  • Availability to work evenings, weekends, and holidays as per event schedule

Job Duties

  • Deliver timely, accurate, and professional service to guests in premium seating areas
  • Ensure all food and beverage items are neatly presented and delivered with care
  • Monitor assigned sections and maintain a clean, organized, and professional environment
  • Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed
  • Communicate effectively with servers, supervisors, and kitchen staff to ensure smooth service
  • Support event setup, service, and teardown across premium spaces
  • Adhere to all company policies, safety protocols, and sanitation standards

Job Criteria

Experience

No experience required


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