Title Premium Food Runner | Part-Time | Worcester Red Sox (Polar Park)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.00
Benefits
401(k) savings plan
401(k) matching
tip eligible
Part-time employment
Employee Discounts
Flexible Shifts
Training and Development
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, founded in 2015. The company specializes in venue development, management, hospitality, and sponsorship sales, operating a diverse portfolio of seven world-class owned venues and partnering with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group is dedicated to delivering unparalleled live entertainment experiences by combining innovative venue management practices with exceptional hospitality services, ensuring every event is a success and every guest has a memorable time.
The Premium Food Runner role at the Worcester Red Sox's Polar Park, managed by Oak View Group, is a crucial part-time position for those seeking dynamic work in the premium seating and concessions category. Polar Park serves as a prominent minor league baseball stadium in Worcester, Massachusetts, with a seating capacity of 9,508, home to the Worcester Red Sox, an affiliate of the Boston Red Sox. This position is ideal for individuals who thrive in fast-paced, event-driven environments and value teamwork and excellent customer service.
As a Premium Food Runner, you will support the DCU Club at Polar Park by ensuring timely and efficient delivery of food from the kitchen to guests' tables. This role is essential for facilitating communication between the kitchen and serving staff, enhancing the overall dining experience for patrons. The position offers an hourly wage of $15.00 and is eligible for tips, providing a rewarding opportunity for energetic individuals passionate about food service and customer interaction.
In addition to competitive pay, Oak View Group offers part-time employees benefits such as a 401(k) savings plan with company matching, reflecting the company's commitment to employee financial wellness. This role remains open until September 18, 2026, offering stability and the chance to be part of a vibrant team in a premier sports venue.
Working at Polar Park means being part of a team that values inclusivity, teamwork, and excellence. The Premium Food Runner not only plays a vital role in food delivery but also assists in maintaining cleanliness, resetting tables, and engaging with customers to provide excellent service. This role requires physical stamina, clear communication, and the ability to manage multiple orders efficiently, all while contributing to a positive and professional atmosphere. Join Oak View Group and the Worcester Red Sox at Polar Park to be part of a team that celebrates diversity and strives to create exceptional live entertainment experiences.
The Premium Food Runner role at the Worcester Red Sox's Polar Park, managed by Oak View Group, is a crucial part-time position for those seeking dynamic work in the premium seating and concessions category. Polar Park serves as a prominent minor league baseball stadium in Worcester, Massachusetts, with a seating capacity of 9,508, home to the Worcester Red Sox, an affiliate of the Boston Red Sox. This position is ideal for individuals who thrive in fast-paced, event-driven environments and value teamwork and excellent customer service.
As a Premium Food Runner, you will support the DCU Club at Polar Park by ensuring timely and efficient delivery of food from the kitchen to guests' tables. This role is essential for facilitating communication between the kitchen and serving staff, enhancing the overall dining experience for patrons. The position offers an hourly wage of $15.00 and is eligible for tips, providing a rewarding opportunity for energetic individuals passionate about food service and customer interaction.
In addition to competitive pay, Oak View Group offers part-time employees benefits such as a 401(k) savings plan with company matching, reflecting the company's commitment to employee financial wellness. This role remains open until September 18, 2026, offering stability and the chance to be part of a vibrant team in a premier sports venue.
Working at Polar Park means being part of a team that values inclusivity, teamwork, and excellence. The Premium Food Runner not only plays a vital role in food delivery but also assists in maintaining cleanliness, resetting tables, and engaging with customers to provide excellent service. This role requires physical stamina, clear communication, and the ability to manage multiple orders efficiently, all while contributing to a positive and professional atmosphere. Join Oak View Group and the Worcester Red Sox at Polar Park to be part of a team that celebrates diversity and strives to create exceptional live entertainment experiences.
Job Requirements
- High school diploma or equivalent preferred
- Three or more months' experience in the food service industry preferred
- Ability to stand walk and carry trays for extended periods
- Clear communication with kitchen staff serving staff and customers
- Friendly and approachable demeanor
- Ability to manage multiple tasks and orders simultaneously
- Ability to work in a fast-paced team environment
- Flexibility to adapt to changing priorities and unexpected situations
Job Qualifications
- Three or more months' experience in the food service industry preferred
- High school diploma or equivalent preferred
- Ability to stand walk and carry trays for extended periods
- Clear communication with both kitchen and serving staff as well as customers
- Efficient in managing multiple tasks and orders simultaneously
- Ensure accuracy in food orders and quality control
- Friendly and approachable demeanor when interacting with customers
- Ability to work collaboratively with a diverse team in a fast-paced environment
- Flexibility to handle unexpected situations and changes in priorities
- Ability to work in a team-oriented fast-paced event-driven environment
Job Duties
- Transport dishes from the kitchen to the appropriate tables in a timely and organized manner ensuring that orders are accurately delivered
- Collaborate with kitchen and serving staff to maintain clear communication about order statuses special requests and any other relevant information
- Coordinate with the kitchen team to ensure that all components of a meal are ready for delivery simultaneously maintaining the overall flow of service
- Inspect dishes for accuracy presentation and overall quality before delivering them to customers Report any discrepancies or issues to the appropriate personnel
- Provide excellent customer service by being attentive to customers' needs answering questions and addressing concerns in a professional and friendly manner
- Assist in clearing empty plates and utensils from tables resetting them for new diners and maintaining overall cleanliness in the dining area
- Collaborate with servers chefs and other restaurant staff to create a positive and efficient work environment
- Familiarize yourself with the menu to accurately describe dishes and assist customers with inquiries
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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