Title Premium Food Runner | Part-Time | Worcester Red Sox (Polar Park)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a renowned global leader specializing in premium live entertainment infrastructure and services. Since its establishment in 2015, OVG has carved a significant niche in the entertainment industry with its comprehensive platform that includes venue development, hospitality, venue management, and sponsorship sales. The company’s impressive portfolio spans seven world-class venues and a client roster featuring iconic arenas, stadiums, music festivals, convention centers, performing arts centers, and cultural institutions across four continents. This expansive reach and commitment to excellence make OVG a pivotal player in shaping the global entertainment landscape.

One of OVG’s standout venues is Polar Park, located in Worcester, Massachusetts. As the home of the Worcester Red Sox, a Triple-A Minor League Baseball team affiliated with the Boston Red Sox, Polar Park is an emblem of sports enthusiasm and community spirit. Opened in 2021, the ballpark boasts a seating capacity of 9,508, offering an exceptional atmosphere for baseball fans and visitors. The venue not only hosts thrilling baseball games but also serves as a hub for premium hospitality experiences, ensuring guests enjoy top-notch service and amenities during events.

The role of Premium Food Runner at Polar Park is a vital part-time position that supports the DCU Club within the venue. This role is essential in ensuring seamless and efficient delivery of food orders from the kitchen to customers’ tables, contributing significantly to an outstanding dining experience. The Premium Food Runner acts as a key liaison between the kitchen staff and serving team, maintaining clear communication about order statuses, special requests, and ensuring that meals are delivered promptly and accurately. This position demands attentiveness, speed, and a friendly demeanor to elevate guest satisfaction.

Offered at an hourly wage of $15.00, this role is also tip eligible, making it an attractive opportunity for individuals seeking part-time employment in hospitality with immediate earning potential. The position remains open for applications until September 18, 2026, providing ample time for interested candidates to apply. Part-time employees enjoy benefits such as access to a 401(k) savings plan with matching, underlining OVG’s commitment to fostering a supportive work environment for all team members.

Joining OVG as a Premium Food Runner at Polar Park means becoming part of a diverse and inclusive workforce committed to innovation and excellence. The role is perfect for candidates eager to thrive in a fast-paced, team-oriented environment and who take pride in delivering exceptional customer service. With opportunities to interact directly with guests, learn about premium food service, and contribute to the smooth operation of a renowned sports venue, this position offers meaningful work experience and professional growth potential.

In summary, the Premium Food Runner position at Worcester Red Sox’s Polar Park is an excellent entry point into the hospitality and live entertainment industry. It combines the excitement of working in a dynamic sports environment with the responsibility of maintaining high service standards. OVG’s strong organizational values, commitment to diversity, and attractive benefits package make this opportunity highly appealing for candidates dedicated to quality and teamwork.

Job Requirements

  • High school diploma or equivalent preferred
  • three or more months' experience in the food service industry preferred
  • ability to stand, walk, and carry trays for extended periods
  • clear communication skills with kitchen, serving staff, and customers
  • ability to manage multiple tasks and orders simultaneously
  • attention to detail to ensure order accuracy and quality
  • friendly and professional customer service attitude
  • capability to work well in a team-oriented, fast-paced, event-driven environment
  • flexibility to adapt to changing priorities and situations

Job Qualifications

  • Three or more months' experience in the food service industry preferred
  • high school diploma or equivalent preferred
  • ability to stand, walk, and carry trays for extended periods
  • clear communication with both kitchen and serving staff, as well as customers
  • efficient in managing multiple tasks and orders simultaneously
  • ensure accuracy in food orders and quality control
  • friendly and approachable demeanor when interacting with customers
  • ability to work collaboratively with a diverse team in a fast-paced environment
  • flexibility to handle unexpected situations and changes in priorities
  • ability to work in a team-oriented, fast-paced, event-driven environment

Job Duties

  • Transport dishes from the kitchen to the appropriate tables in a timely and organized manner, ensuring that orders are accurately delivered
  • collaborate with kitchen and serving staff to maintain clear communication about order statuses, special requests, and any other relevant information
  • coordinate with the kitchen team to ensure that all components of a meal are ready for delivery simultaneously, maintaining the overall flow of service
  • inspect dishes for accuracy, presentation, and overall quality before delivering them to customers
  • report any discrepancies or issues to the appropriate personnel
  • provide excellent customer service by being attentive to customers' needs, answering questions, and addressing concerns in a professional and friendly manner
  • assist in clearing empty plates and utensils from tables, resetting them for new diners, and maintaining overall cleanliness in the dining area
  • collaborate with servers, chefs, and other restaurant staff to create a positive and efficient work environment
  • familiarize yourself with the menu to accurately describe dishes and assist customers with inquiries

Job Criteria

Experience

No experience required


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