Title Premium Food Runner | Part-Time | Worcester Red Sox (Polar Park)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, renowned for its comprehensive platform that encompasses venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG manages a collection of seven world-class owned venues and collaborates with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group’s commitment to enhancing the live entertainment experience has positioned it as a top-tier organization in the sports and entertainment industry. The company is dedicated to fostering inclusive and diverse work environments that reflect and celebrate the communities they serve. Their progressive approach and commitment to excellence make them an attractive employer for professionals passionate about live events and premium service.
The role of Premium Food Runner is a part-time position based at Polar Park, the home stadium of the Worcester Red Sox, a Minor League Baseball team affiliated with the Boston Red Sox. Polar Park, located in Worcester, Massachusetts, opened in 2021 and features a seating capacity of 9,508 spectators, providing an exciting and vibrant venue for sports and entertainment enthusiasts. The Premium Food Runner plays a vital role within the DCU Club at Polar Park, acting as an essential link between the kitchen staff and the serving team to ensure efficient and timely delivery of food orders. Accurate communication and coordination are central to the position, contributing significantly to the overall customer dining experience.
This position offers an hourly wage of $15.00 with eligibility for tips, attracting candidates who are motivated by customer service excellence and teamwork in a fast-paced, event-driven environment. Part-time employees are also eligible to participate in a 401(k) savings plan with matching contributions, enhancing the financial benefits available to team members. The role requires physical stamina to stand, walk, and carry trays for extended periods, as well as a friendly demeanor and clear communication skills to interact effectively with both customers and coworkers. The Premium Food Runner’s responsibilities include ensuring food presentation quality, assisting in clearing tables, and supporting the efficient flow of service operations. Candidates with previous food service experience, preferably three months or more, and a high school diploma or equivalent are favored.
Ultimately, the Premium Food Runner position offers an excellent opportunity to join a team dedicated to delivering premium hospitality in a dynamic sports venue setting, providing valuable experience in the hospitality and live entertainment industries. The position remains open until September 18, 2026, encouraging interested applicants to seize this opportunity to become part of Oak View Group’s vibrant team at Polar Park.
The role of Premium Food Runner is a part-time position based at Polar Park, the home stadium of the Worcester Red Sox, a Minor League Baseball team affiliated with the Boston Red Sox. Polar Park, located in Worcester, Massachusetts, opened in 2021 and features a seating capacity of 9,508 spectators, providing an exciting and vibrant venue for sports and entertainment enthusiasts. The Premium Food Runner plays a vital role within the DCU Club at Polar Park, acting as an essential link between the kitchen staff and the serving team to ensure efficient and timely delivery of food orders. Accurate communication and coordination are central to the position, contributing significantly to the overall customer dining experience.
This position offers an hourly wage of $15.00 with eligibility for tips, attracting candidates who are motivated by customer service excellence and teamwork in a fast-paced, event-driven environment. Part-time employees are also eligible to participate in a 401(k) savings plan with matching contributions, enhancing the financial benefits available to team members. The role requires physical stamina to stand, walk, and carry trays for extended periods, as well as a friendly demeanor and clear communication skills to interact effectively with both customers and coworkers. The Premium Food Runner’s responsibilities include ensuring food presentation quality, assisting in clearing tables, and supporting the efficient flow of service operations. Candidates with previous food service experience, preferably three months or more, and a high school diploma or equivalent are favored.
Ultimately, the Premium Food Runner position offers an excellent opportunity to join a team dedicated to delivering premium hospitality in a dynamic sports venue setting, providing valuable experience in the hospitality and live entertainment industries. The position remains open until September 18, 2026, encouraging interested applicants to seize this opportunity to become part of Oak View Group’s vibrant team at Polar Park.
Job Requirements
- High school diploma or equivalent preferred
- Three or more months' experience in the food service industry preferred
- Ability to stand, walk, and carry trays for extended periods
- Clear communication skills with kitchen and serving staff
- Ability to multitask and manage orders efficiently
- Friendly and approachable demeanor
- Ability to work in a fast-paced, team-oriented environment
- Flexibility and adaptability in a dynamic work setting
Job Qualifications
- Three or more months' experience in the food service industry preferred
- High school diploma or equivalent preferred
- Ability to stand, walk, and carry trays for extended periods
- Clear communication with both kitchen and serving staff, as well as customers
- Efficient in managing multiple tasks and orders simultaneously
- Ensure accuracy in food orders and quality control
- Friendly and approachable demeanor when interacting with customers
- Ability to work collaboratively with a diverse team in a fast-paced environment
- Flexibility to handle unexpected situations and changes in priorities
- Ability to work in a team-oriented, fast-paced, event-driven environment
Job Duties
- Transport dishes from the kitchen to the appropriate tables in a timely and organized manner, ensuring that orders are accurately delivered
- Collaborate with kitchen and serving staff to maintain clear communication about order statuses, special requests, and any other relevant information
- Coordinate with the kitchen team to ensure that all components of a meal are ready for delivery simultaneously, maintaining the overall flow of service
- Inspect dishes for accuracy, presentation, and overall quality before delivering them to customers
- Report any discrepancies or issues to the appropriate personnel
- Provide excellent customer service by being attentive to customers' needs, answering questions, and addressing concerns in a professional and friendly manner
- Assist in clearing empty plates and utensils from tables, resetting them for new diners, and maintaining overall cleanliness in the dining area
- Collaborate with servers, chefs, and other restaurant staff to create a positive and efficient work environment
- Familiarize yourself with the menu to accurately describe dishes and assist customers with inquiries
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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