Title Parking Lot Attendant | Part-Time | OVG-LEX

Lexington, KY, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $18.00

Work Schedule

Fixed Shifts

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, established in 2015. This dynamic company spearheads venue development and management, hospitality, and sponsorship sales across multiple continents. OVG owns and operates seven world-class venues and partners with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Their commitment to excellence has set new standards for live entertainment experiences, combining innovation with top-tier operational expertise. OVG's Lexington location includes vibrant venues such as Rupp Arena, Central Bank Center, Lexington Opera House, the upcoming CommonSpirit Health Stage at Gatton Park, and the Lexington Sporting Club soccer complex. These venues attract large-scale events, professional sports, concerts, conventions, and community gatherings, making Lexington a bustling hub for live entertainment and cultural events.

The part-time Parking Lot Attendant role at OVG Lexington is essential to ensuring safe, efficient, and guest-friendly parking operations during events and daily activities at prominent venues like Rupp Arena and Central Bank Center. This position offers an hourly wage of $18.00 and plays a frontline ambassador role, often being the first and last point of contact for guests arriving or leaving the venue. Attendants are responsible for safely directing traffic flow, managing parking areas, providing courteous assistance, and operating traffic control equipment in compliance with safety standards. This is a physically active, outdoor role requiring professionalism, situational awareness, and clear communication skills to interact effectively with a diverse range of guests, coworkers, law enforcement, and event staff.

Attendants must ensure accessible parking spaces remain clear and enforce parking policies while monitoring for safety hazards. The role also involves incident reporting, handling guest concerns, and collaborating with supervisors and security personnel to maintain a smooth operation. Adaptability in fast-paced, high-pressure situations, attention to detail, and teamwork are critical attributes for success. The position includes benefits such as participation in a 401(k) Savings Plan with matching contributions, even though it is part-time. The job requires availability for evenings, weekends, holidays, and event-based schedules. Offered in a welcoming, community-centered environment, this role contributes significantly to the excellent guest experience at some of Lexington’s most iconic venues, supporting OVG’s mission to provide world-class entertainment and hospitality.

Job Requirements

High school diploma or equivalent
Prior experience in parking services or customer service preferred
Ability to communicate clearly and effectively
Must be able to work evenings, weekends, holidays, and event-based schedules
Physical stamina to stand and walk for long periods
Ability to operate traffic control equipment safely
Strong customer service orientation
Attention to detail and situational awareness
Ability to remain calm in high-pressure situations
Ability to lift and carry moderate weights
Willingness to work outdoors in varying weather conditions

Job Qualifications

Ability to provide professional, courteous, and effective customer service to a diverse public
Strong verbal communication skills, with the ability to give clear directions and instructions in high-traffic environments
Ability to follow written and verbal instructions, policies, and established procedures
Basic understanding of traffic control and safety practices, or willingness to be trained
Ability to work effectively as part of a team while also performing duties independently
Demonstrated reliability, punctuality, and accountability for assigned duties and equipment
Ability to remain calm, professional, and attentive in fast-paced or high-pressure situations
Physical ability to stand and walk for extended periods, work outdoors, and perform duties in varying weather conditions
Ability to lift, carry, and use parking and traffic control equipment as required
Willingness and availability to work evenings, weekends, holidays, and event-based schedules
Attention to detail and situational awareness to identify safety hazards, policy violations, or guest concerns
Ability to report incidents, equipment issues, or safety concerns promptly and accurately to supervisors

Job Duties

Direct vehicles safely and efficiently in and around designated parking areas
Manage traffic flow during event ingress and egress to minimize congestion and ensure safety
Provide courteous, accurate information and assistance to guests, including directions, accessibility support, and general event parking inquiries
Operate and properly maintain assigned parking and traffic control equipment (e.g., traffic wands, cones, signage)
Maintain accountability for issued equipment and report any damage, loss, or malfunction promptly
Monitor parking areas for safety hazards, policy compliance, and proper use of designated spaces, including accessible parking
Assist with setup and breakdown of parking operations before and after events
Respond appropriately to incidents, accidents, or guest concerns and follow established reporting and escalation procedures
Communicate effectively with supervisors, team members, and other event or security personnel
Maintain a professional appearance and demeanor while representing each venue in a positive manner