Title Parking Ambassador | Part-Time | Civic Centre Parkade

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development, management, and hospitality. Established in 2015, the company has rapidly grown to become a dominant force within the live events industry, owning and managing seven world-class venues and supporting a diverse roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group's mission revolves around delivering an unparalleled guest experience by combining innovative facility design, operational excellence, and comprehensive event services. This commitment to quality has allowed OVG to foster memorable experiences for millions of visitors worldwide, making it a trusted name in entertainment and venue management.

The Parking Ambassador role at Oak View Group's Civic Centre Parkade in Tulsa, Oklahoma, is a key part-time position offering an hourly wage between $16.00 and $18.00. Parking Ambassadors are instrumental in creating a seamless and positive parking experience for guests attending events at the venue. This role involves managing the flow of vehicle traffic within the designated parking areas, ensuring guests find parking spaces efficiently and safely. Ambassadors will be responsible for guiding vehicles through campus roadways and parking lots, processing cashless payments, validating pre-sold parking passes, and maintaining accurate inventories of vehicles before and during events.

This position emphasizes providing exceptional customer service by addressing guest inquiries and assisting promptly with parking-related needs while maintaining a safe and orderly parking environment. Key operational duties also include the setup and rearrangement of traffic control equipment such as cones, barrels, signage, and barricades to optimize parking logistics. Additionally, performing routine upkeep such as sweeping and light litter removal contributes to the venue’s overall guest satisfaction and cleanliness standards.

The role requires flexibility in work hours, including early mornings, late nights, weekends, and weekdays, often outdoors in various weather conditions. The ideal candidate possesses strong communication skills, a customer-first mindset, and the ability to collaborate effectively within a team. Experience in customer service or parking operations is highly beneficial, alongside basic math aptitude to perform cashless payment transactions accurately.

Joining Oak View Group means becoming part of a diverse, inclusive workplace culture that values innovation and excellence. OVG is committed to providing equal employment opportunities and creating an environment that celebrates the diverse communities it serves. This role presents an excellent opportunity for individuals seeking part-time work in venue management and live entertainment, with benefits such as a 401(k) savings plan and matching to support long-term financial goals. The position remains open until August 14, 2026, inviting motivated candidates to apply for a rewarding role contributing to world-class event experiences.

Job Requirements

  • High school education or equivalent
  • basic arithmetic skills
  • minimum one year of previous experience
  • strong customer communication skills
  • ability to work in a team environment
  • flexibility to work varied shifts including weekends and evenings
  • capable of performing duties outdoors in all weather conditions
  • prior customer service experience preferred

Job Qualifications

  • High school education or equivalent
  • basic arithmetic skills
  • must have one year of previous experience
  • core customer communication skills
  • ability to work effectively as a team player
  • flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions
  • experience working in the customer service industry is a plus

Job Duties

  • Match the guest's parking pass and provide real-time guidance to the parking location
  • process cashless guest payments
  • direct vehicles on arena campus roadways and through parking lots and to parking stalls
  • conduct routine vehicle inventory counts before and during events
  • provide excellent customer service by assisting guests and employees promptly and in a friendly manner
  • perform duties to ensure productive parking operations including moving traffic control equipment
  • follow and comply with safety regulations and standards
  • provide basic parking lot upkeep including sweeping and light litter removal
  • perform other duties as needed to ensure productive operations, quality service, and customer satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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