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Title Parking Ambassador | Part-Time | Civic Centre Parkade

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development as well as comprehensive venue management, hospitality, and sponsorship sales. Established in 2015, OVG has quickly positioned itself at the forefront of the entertainment industry, operating seven world-class venues and collaborating with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This dynamic and innovative company prides itself on creating exceptional guest experiences and advancing live entertainment through cutting-edge infrastructure and operational excellence.

The Parking Ambassador role at Oak View Group, located at the Civic Centre Parkade in Tulsa, Oklahoma, is an essential part-time position designed to enhance the guest parking experience during events. Parking Ambassadors play a vital role in ensuring seamless vehicle flow and guest satisfaction by efficiently managing parking logistics and offering outstanding customer service. This position is crucial in directing event guests safely and efficiently into parking stalls, handling cashless parking transactions, and validating pre-sold parking passes.

Occupying this role means working in a fast-paced, event-driven environment where flexibility and strong interpersonal skills are key. Parking Ambassadors are responsible for real-time vehicle direction on the Arena campus roadways and parking lots associated with the Civic Centre Parkade. Beyond directing traffic, the role includes monitoring vehicle inventory counts, maintaining parking lot operations such as equipment placement and light upkeep like sweeping and litter removal, and ensuring adherence to safety regulations and standards.

The position offers a competitive hourly wage ranging from $16.00 to $18.00, alongside valuable part-time benefits such as a 401(k) Savings Plan with matching opportunities. This job not only provides an entry point into the live entertainment industry but also offers flexible hours suitable for individuals who can work weekdays, evenings, weekends, early mornings, and late nights. Candidates should be prepared to work outdoors in various weather conditions, reflecting the outdoor nature of the role. Being a part of Oak View Group means joining a company that values diversity, inclusivity, and equal employment opportunity, committed to fostering an environment where team members from all backgrounds can thrive and contribute to innovative live entertainment solutions.

If you are customer-focused, enjoy working in a collaborative team setting, and seek an exciting role within a global leader in live entertainment, the Parking Ambassador position at Oak View Group's Civic Centre Parkade offers an excellent opportunity to develop your skills and contribute to high-quality event experiences.

Job Requirements

  • High school education or equivalent
  • One year of previous experience
  • Ability to work flexible shifts including weekdays, evenings, weekends, early mornings, and late nights
  • Ability to work outdoors in all weather conditions
  • Basic arithmetic skills
  • Strong communication skills
  • Ability to work as a team player

Job Qualifications

  • High school education or equivalent
  • Basic arithmetic skills
  • Must have one year of previous experience
  • Core customer communication skills
  • Ability to work effectively as a team player
  • Flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights
  • Experience in customer service industry is a plus

Job Duties

  • Match the guest's parking pass and provide real-time guidance to the parking location
  • Process cashless guest payments
  • Direct vehicles on Arena campus roadways and through parking lots and to parking stalls
  • Conduct routine vehicle inventory counts before and during events
  • Provide excellent customer service by assisting guests and employees promptly and in a friendly manner
  • Perform duties to ensure productive parking operations including moving equipment such as traffic cones, barrels, signage, and barricades
  • Follow and comply with safety regulations and standards
  • Provide basic parking lot upkeep including sweeping and light litter removal
  • Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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