Title Operations Supervisor | Full-Time | Donald L. Tucker Civic Center
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, OVG has rapidly established itself as a dominant force in the live events industry by managing and developing world-class venues across multiple continents. The company excels in venue development, management, hospitality, and sponsorship sales, supporting a portfolio of seven owned venues along with serving iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. With its headquarters rooted in the United States, OVG’s presence spans four continents, making it an innovative and influential player in the world of entertainment venue operations.
One of the prominent venues under OVG’s management is the Donald L. Tucker Civic Center located in Tallahassee, Florida. This venue features a 12,500-seat arena, equipped with 34 luxury suites, 476 club seats, over 54,000 square feet of meeting and exhibition space, and an arena-view restaurant known as the Spotlight Grille. The arena serves as a home for Florida State University men’s and women’s basketball teams and hosts a variety of high-energy events such as concerts, trade shows, large catered gatherings, religious services, and educational classes. Known for its electric atmosphere and dedicated fan base, the Donald L. Tucker Civic Center offers a dynamic and vibrant work environment.
The Operations Supervisor is a key position within this venue, tasked with overseeing the operational aspects related to event setup and facility management. This full-time role, paying an hourly wage of $19.00 to $22.00, involves supervising and coordinating all aspects of event setups, including changeovers and conversions. The Operations Supervisor ensures the smooth hiring, training, and scheduling of event support and changeover staff, including stagehands and stand-by personnel, to support the successful execution of events. This role also requires active participation in the maintenance and organization of the facility's equipment and storage areas, guaranteeing that all event-related materials are in excellent working condition and easily accessible.
In addition to staff management and operational duties, the Operations Supervisor collaborates closely with other departments to forecast and manage budget requirements, assist in purchasing event equipment, and oversee payroll processes through scheduling management programs. The role also demands adherence to safety guidelines for all staff, ensuring a safe and efficient working environment during event operations. This position occasionally requires working beyond normal business hours, including nights, weekends, and holidays, to accommodate event schedules.
Oak View Group is dedicated to fostering a diverse and inclusive workplace where innovation thrives through the celebration of varying backgrounds and perspectives. The company values leadership, organizational expertise, strong communication skills, and a proactive approach to problem-solving. The Operations Supervisor will have the opportunity to contribute significantly to the operational excellence of a major live entertainment venue while being part of a forward-thinking, globally respected company. This position remains open until October 23, 2026, and includes comprehensive benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off including vacation, sick days, and holidays.
One of the prominent venues under OVG’s management is the Donald L. Tucker Civic Center located in Tallahassee, Florida. This venue features a 12,500-seat arena, equipped with 34 luxury suites, 476 club seats, over 54,000 square feet of meeting and exhibition space, and an arena-view restaurant known as the Spotlight Grille. The arena serves as a home for Florida State University men’s and women’s basketball teams and hosts a variety of high-energy events such as concerts, trade shows, large catered gatherings, religious services, and educational classes. Known for its electric atmosphere and dedicated fan base, the Donald L. Tucker Civic Center offers a dynamic and vibrant work environment.
The Operations Supervisor is a key position within this venue, tasked with overseeing the operational aspects related to event setup and facility management. This full-time role, paying an hourly wage of $19.00 to $22.00, involves supervising and coordinating all aspects of event setups, including changeovers and conversions. The Operations Supervisor ensures the smooth hiring, training, and scheduling of event support and changeover staff, including stagehands and stand-by personnel, to support the successful execution of events. This role also requires active participation in the maintenance and organization of the facility's equipment and storage areas, guaranteeing that all event-related materials are in excellent working condition and easily accessible.
In addition to staff management and operational duties, the Operations Supervisor collaborates closely with other departments to forecast and manage budget requirements, assist in purchasing event equipment, and oversee payroll processes through scheduling management programs. The role also demands adherence to safety guidelines for all staff, ensuring a safe and efficient working environment during event operations. This position occasionally requires working beyond normal business hours, including nights, weekends, and holidays, to accommodate event schedules.
Oak View Group is dedicated to fostering a diverse and inclusive workplace where innovation thrives through the celebration of varying backgrounds and perspectives. The company values leadership, organizational expertise, strong communication skills, and a proactive approach to problem-solving. The Operations Supervisor will have the opportunity to contribute significantly to the operational excellence of a major live entertainment venue while being part of a forward-thinking, globally respected company. This position remains open until October 23, 2026, and includes comprehensive benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off including vacation, sick days, and holidays.
Job Requirements
- Bachelor's degree preferred
- experience in facility coordination and supervision
- leadership and organizational skills
- communication skills
- availability to work extended hours including nights, weekends, and holidays
- forklift and aerial lift certifications
Job Qualifications
- Bachelor's degree in business, facility management, or related field preferred
- experience with facility coordination and direct employee supervision
- strong leadership and organizational skills
- ability to multitask
- strong written and oral communication skills
- ability to work beyond normal business hours including nights, weekends, and holidays
- forklift and aerial lift certifications required
Job Duties
- Coordinate and supervise event sets/conversions
- oversee hiring, training, and scheduling of changeover staff
- supervise event support staff during events
- assist with daily maintenance operations of the building
- organize all storage rooms
- maintain all event equipment
- oversee opening or closing of facility for move-in or move-out
- build and maintain tenant relations
- provide support and supervision of the changeover department
- participate in the development and administration of operations department budget
- assist in purchasing event equipment
- assist in scheduling and payroll approval
- provide timely labor reports to event manager
- ensure staff safety and efficiency
- plan, direct, coordinate, and implement work plan for facility operations
- other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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