Title Operations Supervisor | Full-Time | Donald L. Tucker Civic Center
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
job training
Job Description
Oak View Group (OVG) is a leading global company specializing in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly positioned itself as a dominant force in the live event industry, providing comprehensive venue management solutions, hospitality services, and sponsorship sales support. The company is known for managing a diverse portfolio that includes arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. At the core of OVG's mission is the commitment to innovation, excellence, and inclusivity, which drives the company’s culture and success in delivering unforgettable entertainment experiences worldwide.
The Operations Supervisor role is based at the Donald L. Tucker Civic Center in Tallahassee, Florida, a premier multi-purpose venue managed by OVG. This full-time position offers an hourly wage ranging from $19.00 to $22.00 and includes valuable benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off covering vacation, sick days, and 11 holidays annually. The position remains open until October 23, 2026, providing a unique opportunity for candidates passionate about event operations to grow their careers with a prestigious and innovative company.
As an Operations Supervisor at the Donald L. Tucker Civic Center, you will play a pivotal role in coordinating and overseeing the setup and conversion activities for various events hosted within the facility. You will be responsible for leading teams during event changeovers, including hiring, training, and scheduling changeover staff to ensure seamless transitions between events. This role demands strong leadership skills, sharp organizational abilities, and a hands-on approach to supervising event support staff such as stagehands and stand-by personnel during events.
Your daily duties will include maintaining the operational readiness of the building by assisting in maintenance tasks, organizing storage areas to promote efficiency, and managing the upkeep of event equipment such as staging and basketball gear. The supervisor will also be involved in the critical tasks of opening and closing the facility for move-ins and move-outs, maintaining positive tenant relations, and supporting the changeover department in various setup and teardown activities.
Budget management also forms a significant part of this role, as you will collaborate in forecasting and budgeting for staffing, equipment, materials, and supplies within the Operations Department. You will assist in equipment purchasing, scheduling, and payroll approval processes to ensure operational and financial efficiency. Additionally, the Operations Supervisor is expected to ensure all part-time staff adhere to safety protocols and work efficiently, fostering a safe work environment for all personnel.
This challenging and rewarding role requires flexibility to work beyond regular business hours, including nights, weekends, and holidays, reflecting the dynamic nature of the live event industry. Certifications such as forklift and aerial lift are mandatory, demonstrating the need for technical capabilities in safely operating essential machinery during venue operations.
OVG places a strong emphasis on diversity and inclusion, recognizing that varied perspectives and backgrounds fuel creativity and service excellence. As part of your employment with OVG, you will contribute to an inclusive culture that values fairness and equal opportunity, supporting OVG's commitment to non-discriminatory hiring practices and a welcoming work environment for all employees.
Choosing to work at Oak View Group means joining a team united by a passion for live entertainment and a mission to revolutionize the industry. The Operations Supervisor role is ideal for motivated individuals seeking to develop their expertise in facility operations within a globally recognized company dedicated to making a difference in the live events ecosystem.
The Operations Supervisor role is based at the Donald L. Tucker Civic Center in Tallahassee, Florida, a premier multi-purpose venue managed by OVG. This full-time position offers an hourly wage ranging from $19.00 to $22.00 and includes valuable benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off covering vacation, sick days, and 11 holidays annually. The position remains open until October 23, 2026, providing a unique opportunity for candidates passionate about event operations to grow their careers with a prestigious and innovative company.
As an Operations Supervisor at the Donald L. Tucker Civic Center, you will play a pivotal role in coordinating and overseeing the setup and conversion activities for various events hosted within the facility. You will be responsible for leading teams during event changeovers, including hiring, training, and scheduling changeover staff to ensure seamless transitions between events. This role demands strong leadership skills, sharp organizational abilities, and a hands-on approach to supervising event support staff such as stagehands and stand-by personnel during events.
Your daily duties will include maintaining the operational readiness of the building by assisting in maintenance tasks, organizing storage areas to promote efficiency, and managing the upkeep of event equipment such as staging and basketball gear. The supervisor will also be involved in the critical tasks of opening and closing the facility for move-ins and move-outs, maintaining positive tenant relations, and supporting the changeover department in various setup and teardown activities.
Budget management also forms a significant part of this role, as you will collaborate in forecasting and budgeting for staffing, equipment, materials, and supplies within the Operations Department. You will assist in equipment purchasing, scheduling, and payroll approval processes to ensure operational and financial efficiency. Additionally, the Operations Supervisor is expected to ensure all part-time staff adhere to safety protocols and work efficiently, fostering a safe work environment for all personnel.
This challenging and rewarding role requires flexibility to work beyond regular business hours, including nights, weekends, and holidays, reflecting the dynamic nature of the live event industry. Certifications such as forklift and aerial lift are mandatory, demonstrating the need for technical capabilities in safely operating essential machinery during venue operations.
OVG places a strong emphasis on diversity and inclusion, recognizing that varied perspectives and backgrounds fuel creativity and service excellence. As part of your employment with OVG, you will contribute to an inclusive culture that values fairness and equal opportunity, supporting OVG's commitment to non-discriminatory hiring practices and a welcoming work environment for all employees.
Choosing to work at Oak View Group means joining a team united by a passion for live entertainment and a mission to revolutionize the industry. The Operations Supervisor role is ideal for motivated individuals seeking to develop their expertise in facility operations within a globally recognized company dedicated to making a difference in the live events ecosystem.
Job Requirements
- High school diploma or equivalent
- Proven experience in facility operations or related field
- Prior supervisory or team leadership experience
- Ability to work flexible hours including nights, weekends, and holidays
- Valid forklift and aerial lift certifications
- Strong communication and interpersonal skills
- Physical ability to perform manual labor and operate equipment safely
Job Qualifications
- Bachelor's degree in business, facility management, or related field preferred
- Experience with facility coordination and employee supervision
- Strong leadership and organizational skills
- Ability to multitask effectively
- Strong written and oral communication skills
- Ability to work beyond normal business hours including nights, weekends, and holidays
- Forklift and aerial lift certifications required
Job Duties
- Coordinate and supervise event sets/conversions
- Oversee hiring, training, and scheduling of changeover staff
- Supervise event support staff during events
- Assist with daily maintenance operations of the building
- Organize all storage rooms to be neat and in working order
- Maintain all event equipment such as staging and basketball equipment
- Oversee opening or closing of facility for move-in or move-out
- Build and maintain tenant relations
- Provide support and supervision of changeover department for event set-up and tear-down
- Participate in development and administration of Operations Department budget
- Assist in purchasing of event equipment
- Assist in scheduling and payroll approval through scheduling management program
- Provide event manager with timely labor reports
- Ensure part-time staff work safely and efficiently while following safety guidelines
- Plan, direct, coordinate, and implement work plan for facility operations
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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