Title Lead Server | Part-Time | Palm Springs Convention Center
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $20.00 - $25.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a leader in the global live entertainment infrastructure and services industry. Established in 2015, OVG has emerged as a powerhouse in venue management, hospitality, and sponsorship sales, offering a comprehensive platform that spans venue development and operational excellence. The company manages an impressive portfolio that includes seven world-class venues, as well as a broad client base comprising iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Renowned for its innovative approach and commitment to quality, OVG continues to shape the future of live entertainment experiences worldwide.
The Lead Server position at the Palm Springs Convention Center, operated under the Oak View Group, is a dynamic role designed for candidates who thrive in a fast-paced, event-driven environment. This part-time role offers an hourly wage between $20.00 and $25.00 and includes valuable benefits such as a 401(k) savings plan with matching contributions. As a Lead Server, you will be entrusted with the responsibility of overseeing and guiding the server team during various catered events throughout the venue's dining areas. This includes ensuring top-quality guest service, seamless event execution, and adherence to company policies. You will play a pivotal role in supporting the management team by briefing staff on event specifics, monitoring service quality, and ensuring compliance with liquor serving regulations.
Beyond individual guest interactions, the role emphasizes leadership, communication, and organizational skills. You will coordinate staff assignments, assist in event set-ups involving linens and tableware, and conduct post-event room inspections to maintain cleanliness and order. A key aspect of the job is the responsible oversight of alcoholic beverage service, ensuring all staff verify guests' minimum age and serve beverages in line with state and federal laws. To excel in this role, candidates must demonstrate professionalism, attention to detail, and the ability to foster a positive work atmosphere. The position requires flexibility to work varied hours, including evenings and weekends, reflecting the event-driven nature of the hospitality industry at a premier entertainment venue. Join Oak View Group as a Lead Server and contribute to creating memorable guest experiences in one of the leading live entertainment venues in Palm Springs.
The Lead Server position at the Palm Springs Convention Center, operated under the Oak View Group, is a dynamic role designed for candidates who thrive in a fast-paced, event-driven environment. This part-time role offers an hourly wage between $20.00 and $25.00 and includes valuable benefits such as a 401(k) savings plan with matching contributions. As a Lead Server, you will be entrusted with the responsibility of overseeing and guiding the server team during various catered events throughout the venue's dining areas. This includes ensuring top-quality guest service, seamless event execution, and adherence to company policies. You will play a pivotal role in supporting the management team by briefing staff on event specifics, monitoring service quality, and ensuring compliance with liquor serving regulations.
Beyond individual guest interactions, the role emphasizes leadership, communication, and organizational skills. You will coordinate staff assignments, assist in event set-ups involving linens and tableware, and conduct post-event room inspections to maintain cleanliness and order. A key aspect of the job is the responsible oversight of alcoholic beverage service, ensuring all staff verify guests' minimum age and serve beverages in line with state and federal laws. To excel in this role, candidates must demonstrate professionalism, attention to detail, and the ability to foster a positive work atmosphere. The position requires flexibility to work varied hours, including evenings and weekends, reflecting the event-driven nature of the hospitality industry at a premier entertainment venue. Join Oak View Group as a Lead Server and contribute to creating memorable guest experiences in one of the leading live entertainment venues in Palm Springs.
Job Requirements
- High school diploma or equivalent
- 1+ years of food service, catering management or supervisory experience
- Basic computer proficiency including MS Word, Excel and Outlook
- Cash handling experience and basic math skills
- Effective reading, comprehension, and verbal and written communication skills
- Ability to pay close attention to detail and monitor guest behaviors
- Strong interpersonal and communication skills
- Ability to work independently with little oversight and lead a team
- Possession of Food Handlers card, Liquor License, and completion of Liquor Training
- Availability to work varied event-driven schedule including evenings and weekends
- Professional appearance and adherence to uniform standards
Job Qualifications
- High school diploma or equivalent
- 1+ years' food service / catering management or related supervisory experience preferred
- Basic computer proficiency, including experience with MS Word, Excel & Outlook preferred
- Cash handling experience and ability, basic math skills including significant number manipulation
- Effective reading, comprehension, and verbal and written skills in English language
- Ability to pay close attention to detail, monitor behaviors of guests, and have positive interpersonal relations
- Ability to communicate with employees, co-workers, guests, managers and business contacts in a courteous and professional manner
- Ability to be self-directed with little oversight and direct a team, creating a positive employee climate
- Must also have Food Handlers card, Liquor License, Liquor Training
Job Duties
- Ensures staff are briefed on event requirements at each shift and assigned to a specific area prior to events
- Answer questions of catering staff and provide direction based on ability to comprehend BEOs
- Assists with conducting a walkthrough of rooms and storage areas after teardown and completion of event to ensure all areas are clean and organized
- Monitors food and beverage quality and guest service and ensures highest level of guest service during event
- Demonstrates ability to meet the company standard for excellent attendance, be well-groomed with a professional appearance, and adhere to uniform standards
- Responsible for setting up banquet functions including linens, dishware, glassware, flatware, and requested tabletop items
- Responsible for serving guests and replenishing food for buffet service
- Ensures all policies and procedures regarding accounting and cash handling practices are followed
- Responsible for overseeing the service of alcoholic beverages to guests
- Ensures staff members are checking IDs to verify minimum age, are serving beverages responsibly in accordance with state/federal regulations
- Enforces all OVG Food Service and Hospitality and venue policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, operating procedures, and quality presentation
- All other duties as assigned by Management
Job Criteria
Experience
No experience required
Job Location
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