Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a premier global leader specializing in live entertainment infrastructure and services. Established in 2015, OVG has positioned itself as a powerhouse in managing and developing premium venues across the world. Its impressive portfolio includes seven world-class owned venues and a diverse client base that spans iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions located on four continents. The company offers a comprehensive platform that covers venue development, management, hospitality, and sponsorship sales, making it a dominant force within the live entertainment and event space.
The Palm Springs Convention Center, under the umbrella of Oak View Group, is a bustling venue dedicated to hosting events that range from corporate meetings and conventions to dynamic entertainment and social gatherings. Situated in the vibrant city of Palm Springs, California, the convention center benefits from the global expertise and standards brought by OVG’s extensive operational experience. The venue prides itself on delivering exceptional guest services and a wide array of amenities designed to foster successful and memorable events.
The Lead Server role at the Palm Springs Convention Center is a pivotal position within the venue’s catering and banquet operations. This part-time position offers an hourly wage of $20.00 to $25.00 and includes access to a competitive benefits package such as a 401(k) savings plan and employer matching contributions. The Lead Server provides essential leadership by overseeing a team of servers at catered events, ensuring that service runs smoothly and guests receive the highest quality experience.
In this role, the Lead Server is responsible for directing and briefing service staff, coordinating event requirements, monitoring food and beverage quality, and upholding the venue’s safety and service standards, including cash handling and responsible alcohol service. The position demands professionalism, attentiveness, and adaptability, as events vary in size and scope and often occur during evenings and weekends. This role is critical to maintaining the venue’s reputation for excellence and delivering an outstanding hospitality experience that meets or exceeds guest expectations.
The successful Lead Server will be someone who thrives in fast-paced environments, demonstrates strong leadership skills, and exhibits meticulous attention to detail. They will serve as a liaison between management and service teams, ensuring that communication is clear and that all operational procedures are followed. A professional appearance, punctuality, and a commitment to teamwork are essential traits, along with the ability to interpret event orders and enforce venue policies effectively.
Overall, the Lead Server position at Oak View Group’s Palm Springs Convention Center represents an excellent opportunity for individuals passionate about hospitality and live events to develop their leadership skills in a dynamic and supportive environment. The role offers flexible, part-time employment with competitive pay and benefits while contributing to memorable event experiences at a leading venue in the live entertainment industry.
The Palm Springs Convention Center, under the umbrella of Oak View Group, is a bustling venue dedicated to hosting events that range from corporate meetings and conventions to dynamic entertainment and social gatherings. Situated in the vibrant city of Palm Springs, California, the convention center benefits from the global expertise and standards brought by OVG’s extensive operational experience. The venue prides itself on delivering exceptional guest services and a wide array of amenities designed to foster successful and memorable events.
The Lead Server role at the Palm Springs Convention Center is a pivotal position within the venue’s catering and banquet operations. This part-time position offers an hourly wage of $20.00 to $25.00 and includes access to a competitive benefits package such as a 401(k) savings plan and employer matching contributions. The Lead Server provides essential leadership by overseeing a team of servers at catered events, ensuring that service runs smoothly and guests receive the highest quality experience.
In this role, the Lead Server is responsible for directing and briefing service staff, coordinating event requirements, monitoring food and beverage quality, and upholding the venue’s safety and service standards, including cash handling and responsible alcohol service. The position demands professionalism, attentiveness, and adaptability, as events vary in size and scope and often occur during evenings and weekends. This role is critical to maintaining the venue’s reputation for excellence and delivering an outstanding hospitality experience that meets or exceeds guest expectations.
The successful Lead Server will be someone who thrives in fast-paced environments, demonstrates strong leadership skills, and exhibits meticulous attention to detail. They will serve as a liaison between management and service teams, ensuring that communication is clear and that all operational procedures are followed. A professional appearance, punctuality, and a commitment to teamwork are essential traits, along with the ability to interpret event orders and enforce venue policies effectively.
Overall, the Lead Server position at Oak View Group’s Palm Springs Convention Center represents an excellent opportunity for individuals passionate about hospitality and live events to develop their leadership skills in a dynamic and supportive environment. The role offers flexible, part-time employment with competitive pay and benefits while contributing to memorable event experiences at a leading venue in the live entertainment industry.
Job Requirements
- High school diploma or equivalent
- 1+ years' food service/catering management or related supervisory experience preferred
- Basic computer proficiency including experience with MS Word, Excel & Outlook preferred
- Cash handling experience and ability
- Basic math skills including significant number manipulation
- Effective reading, comprehension, and verbal and written skills in English language
- Ability to pay close attention to detail
- Ability to monitor behaviors of guests
- Ability to have positive interpersonal relations
- Ability to communicate with employees, co-workers, guests, managers and business contacts in a courteous and professional manner
- Ability to be self-directed with little oversight
- Ability to direct a team, creating a positive employee climate
- Must have Food Handlers card
- Must have Liquor License
- Must have Liquor Training
Job Qualifications
- High school diploma or equivalent
- 1+ years' food service/catering management or related supervisory experience preferred
- Basic computer proficiency, including experience with MS Word, Excel & Outlook preferred
- Cash handling experience and ability, basic math skills including significant number manipulation
- Effective reading, comprehension, and verbal and written skills in English language
- Ability to pay close attention to detail, monitor behaviors of guests, and have positive interpersonal relations
- Ability to communicate with employees, co-workers, guests, managers and business contacts in a courteous and professional manner
- Ability to be self-directed with little oversight and direct a team, creating a positive employee climate
- Must also have Food Handlers card, Liquor License, Liquor Training
Job Duties
- Ensures staff are briefed on event requirements at each shift and assigned to a specific area prior to events
- Answer questions of catering staff and provide direction based on ability to comprehend BEOs
- Assists with conducting a walkthrough of rooms and storage areas after teardown and completion of event to ensure all areas are clean and organized
- Monitors food and beverage quality and guest service and ensures highest level of guest service during event
- Demonstrates ability to meet the company standard for excellent attendance, be well-groomed with a professional appearance, and adhere to uniform standards
- Responsible for setting up banquet functions including linens, dishware, glassware, flatware, and requested tabletop items
- Responsible for serving guests and replenishing food for buffet service
- Ensures all policies and procedures regarding accounting and cash handling practices are followed
- Responsible for overseeing the service of alcoholic beverages to guests
- Ensures staff members are checking IDs to verify minimum age, are serving beverages responsibly in accordance with state/federal regulations
- Enforces all OVG Food Service and Hospitality and venue policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, operating procedures, and quality presentation
- All other duties as assigned by Management
Job Criteria
Experience
No experience required
Job Location
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