Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a renowned global leader specializing in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly grown to become an influential player in the industry, providing comprehensive solutions that span venue development, management, hospitality, and sponsorship sales. The organization's portfolio includes ownership and operation of seven world-class venues alongside a prestigious client roster featuring iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group's commitment to excellence and innovation has made it a key contributor to the evolving landscape of live entertainment and event management.
The role of Lead Server is a vital position within the food and beverage operations at the Palm Springs Convention Center, part of the Oak View Group family. This part-time role offers an hourly wage of $20.00 to $25.00 and includes benefits such as a 401(k) savings plan with matching for part-time employees, reflecting OVG's dedication to supporting its team members' financial well-being. The Lead Server acts as a supervisory figure on the service floor, providing direction and oversight to serving staff during catered events and ensuring high standards of guest service and operational excellence.
As Lead Server, you will be at the forefront of delivering exceptional dining experiences to guests attending various functions and events. This position demands a professional, personable demeanor combined with the ability to thrive in a fast-paced, dynamic environment. Effective communication skills and leadership qualities are essential as you coordinate the activities of fellow service staff, ensuring that each event runs smoothly and maintains OVG's renowned quality standards. The role also involves critical responsibilities such as setting up banquet functions, monitoring food and beverage quality, ensuring compliance with cash handling and alcohol service regulations, and adhering to company policies regarding attendance, appearance, and uniform.
Working at the Palm Springs Convention Center offers an exciting opportunity to be part of a globally recognized organization that values diversity, inclusivity, and innovation. Oak View Group emphasizes creating positive employee climates and fostering teams that reflect the varied communities they serve. The Lead Server position is ideally suited for individuals passionate about hospitality and event service who are seeking to build or advance a career in a vibrant, fast-evolving sector. If you bring a background in food service, possess supervisory capabilities, and have a commitment to excellence, this role provides a platform to showcase your skills while contributing to memorable guest experiences. Additionally, the flexible and varied event-driven schedule includes evenings and weekends, offering a dynamic work-life balance compatible with many lifestyles.
The role of Lead Server is a vital position within the food and beverage operations at the Palm Springs Convention Center, part of the Oak View Group family. This part-time role offers an hourly wage of $20.00 to $25.00 and includes benefits such as a 401(k) savings plan with matching for part-time employees, reflecting OVG's dedication to supporting its team members' financial well-being. The Lead Server acts as a supervisory figure on the service floor, providing direction and oversight to serving staff during catered events and ensuring high standards of guest service and operational excellence.
As Lead Server, you will be at the forefront of delivering exceptional dining experiences to guests attending various functions and events. This position demands a professional, personable demeanor combined with the ability to thrive in a fast-paced, dynamic environment. Effective communication skills and leadership qualities are essential as you coordinate the activities of fellow service staff, ensuring that each event runs smoothly and maintains OVG's renowned quality standards. The role also involves critical responsibilities such as setting up banquet functions, monitoring food and beverage quality, ensuring compliance with cash handling and alcohol service regulations, and adhering to company policies regarding attendance, appearance, and uniform.
Working at the Palm Springs Convention Center offers an exciting opportunity to be part of a globally recognized organization that values diversity, inclusivity, and innovation. Oak View Group emphasizes creating positive employee climates and fostering teams that reflect the varied communities they serve. The Lead Server position is ideally suited for individuals passionate about hospitality and event service who are seeking to build or advance a career in a vibrant, fast-evolving sector. If you bring a background in food service, possess supervisory capabilities, and have a commitment to excellence, this role provides a platform to showcase your skills while contributing to memorable guest experiences. Additionally, the flexible and varied event-driven schedule includes evenings and weekends, offering a dynamic work-life balance compatible with many lifestyles.
Job Requirements
- High school diploma or equivalent
- 1+ years food service / catering management or related supervisory experience preferred
- basic computer proficiency including experience with MS Word, Excel and Outlook preferred
- cash handling experience and ability
- basic math skills including significant number manipulation
- effective reading, comprehension and verbal and written skills in English language
- ability to pay close attention to detail and monitor behaviors of guests
- ability to communicate with employees, co-workers, guests, managers and business contacts in a courteous and professional manner
- ability to be self-directed with little oversight and direct a team
- must also have food handlers card, liquor license, liquor training
Job Qualifications
- High school diploma or equivalent
- 1+ years food service / catering management or related supervisory experience preferred
- basic computer proficiency, including experience with MS Word, Excel and Outlook preferred
- cash handling experience and ability, basic math skills including significant number manipulation
- effective reading, comprehension, and verbal and written skills in English language
- ability to pay close attention to detail, monitor behaviors of guests, and have positive interpersonal relations
- ability to communicate with employees, co-workers, guests, managers and business contacts in a courteous and professional manner
- ability to be self-directed with little oversight and direct a team, creating a positive employee climate
- must also have food handlers card, liquor license, liquor training
Job Duties
- Ensures staff are briefed on event requirements at each shift and assigned to a specific area prior to events
- answer questions of catering staff and provide direction based on ability to comprehend BEOs
- assists with conducting a walkthrough of rooms and storage areas after teardown and completion of event to ensure all areas are clean and organized
- monitors food and beverage quality and guest service and ensures highest level of guest service during event
- demonstrates ability to meet the company standard for excellent attendance, be well-groomed with a professional appearance, and adhere to uniform standards
- responsible for setting up banquet functions including linens, dishware, glassware, flatware, and requested tabletop items
- responsible for serving guests and replenishing food for buffet service
- ensures all policies and procedures regarding accounting and cash handling practices are followed
- responsible for overseeing the service of alcoholic beverages to guests
- ensures staff members are checking IDs to verify minimum age, are serving beverages responsibly in accordance with state/federal regulations
- enforces all OVG Food Service and Hospitality and venue policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, operating procedures, and quality presentation
- all other duties as assigned by management
Job Criteria
Experience
No experience required
Job Location
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