Title Lead Server | Part-Time | Palm Springs Convention Center

Indio, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $20.00 - $25.00

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is recognized as a global leader in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly expanded its reach to operate and manage seven world-class venues and service a diverse client roster that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group is known for its comprehensive platform that covers every aspect of venue development, management, hospitality, and sponsorship sales. The company is deeply committed to innovation and excellence in the live entertainment space, and it prioritizes creating inclusive environments that reflect and celebrate the diverse communities they serve. OVG’s dedication to equal employment opportunity and fostering a positive workplace culture are core elements of its corporate ethos.

The Lead Server role at Oak View Group’s Palm Springs Convention Center location is a part-time position offering an hourly wage between $20.00 to $25.00. This role plays a critical part in ensuring exceptional guest service during catered events hosted at the venue. As a Lead Server, you will provide guidance and oversight to the serving staff, facilitating seamless and high-quality service in a fast-paced, dynamic environment. This position demands a personable and professional demeanor, excellent attendance, and availability to work flexible hours including evenings and weekends to support variable event schedules.

The Lead Server is responsible for managing the catering staff's assignments, briefing them on event specifics, and ensuring compliance with company policies on service quality, safety, and uniform standards. You will be instrumental in setting up banquet functions, maintaining food and beverage quality, supervising the proper service of alcoholic beverages, and ensuring adherence to all relevant state and federal regulations. Leadership skills are essential, as you will be expected to foster a positive team climate and direct the service team effectively with minimal oversight. Additionally, the role requires basic proficiency in computer applications such as MS Word, Excel, and Outlook, and necessitates possession of a Food Handlers card, liquor license, and liquor training certification.

Joining Oak View Group as a Lead Server means becoming part of a vibrant team dedicated to delivering premium event experiences. The company offers part-time employees benefits including a 401(k) savings plan with matching contributions, highlighting its commitment to supporting employee financial wellness. The role is ideally suited for candidates with food service or catering management experience who thrive in a service-oriented environment and are eager to contribute to memorable events that delight guests while upholding the highest standards of hospitality. As part of a global leader in live entertainment, you will gain valuable experience in a renowned setting that embraces diversity, continuous learning, and professional growth. This position remains open until October 2, 2026.

Job Requirements

High school diploma or equivalent
One or more years of relevant food service or catering supervision experience preferred
Ability to work a flexible, event-driven schedule including evenings and weekends
Basic proficiency with computer applications such as MS Word, Excel, and Outlook
Experience with cash handling and accurate math skills
Strong English reading, writing, and verbal skills
Ability to lead and direct a team with minimal oversight
Proper certifications including Food Handlers card, liquor license, and liquor training
Excellent attendance and professional appearance
Commitment to upholding company policies and standards

Job Qualifications

High school diploma or equivalent
One or more years of food service, catering management, or related supervisory experience preferred
Basic computer proficiency including MS Word, Excel, and Outlook preferred
Cash handling experience and basic math skills
Effective reading, comprehension, verbal and written English communication skills
Ability to pay close attention to detail and monitor guest behaviors
Strong interpersonal and professional communication abilities
Self-directed with leadership capability to manage and motivate a team
Current Food Handlers card, liquor license, and liquor training

Job Duties

Ensure staff are briefed on event requirements and assigned to specific areas prior to events
Answer catering staff questions and provide direction based on banquet event orders
Assist with walkthroughs of rooms and storage areas after events to ensure cleanliness and organization
Monitor food and beverage quality and guest service throughout events
Demonstrate excellent attendance, professional appearance, and adherence to uniform standards
Set up banquet functions including linens, dishware, glassware, flatware, and tabletop items
Serve guests and replenish food for buffet service
Ensure compliance with accounting and cash handling procedures
Oversee service of alcoholic beverages verifying ID and adherence to regulations
Enforce Oak View Group food service, hospitality, and venue policies related to guest satisfaction, quality, uniform policy, operating procedures, and presentation
Perform other duties as assigned by management