Title Lead Concessions Runner | Part-Time | Donald L Tucker Civic Center
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $18.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is a dynamic and innovative live events company committed to enhancing the experience of guests at some of the world’s most iconic venues. Known for its dedication to excellence in venue management and event services, Oak View Group specializes in creating memorable experiences through seamless operations and exceptional hospitality. With a strong presence in the live entertainment industry, the company manages a variety of arenas, stadiums, and civic centers, including the Donald L Tucker Civic Center located in Tallahassee, Florida. Oak View Group prides itself on fostering a culture of teamwork, professional growth, and dedication to quality, ensuring both employees and guests thrive in an engaging and positive environment.
The Lead Concessions Runner position at the Donald L Tucker Civic Center is a part-time role, ideal for individuals passionate about hospitality, leadership, and customer service. This position offers an hourly wage ranging from $16.00 to $18.00 and includes valuable benefits such as a 401(k) savings plan and matching contributions, typically reserved for part-time employees. The Lead Concessions Runner plays a crucial role in the Food & Beverage (F&B) warehouse operations, including managing inventory, receiving shipments, maintaining cleanliness, and ensuring efficient product transfers. This is a hands-on leadership role that demands a proactive attitude, strong organizational skills, and the ability to make independent decisions under pressure during live events.
In this capacity, the Lead Concessions Runner leads and supervises a team responsible for the smooth delivery of concessions products to various stands throughout events, ensuring timely replenishment and proper product rotation using FIFO (First In, First Out) methods. The role requires maintaining sanitation standards across all warehouse and concession areas, organizing storage spaces, and overseeing the cleaning and maintenance of equipment such as carts, portable machines, refrigeration units, and lighting fixtures. Since this position operates on a variable event-driven schedule, it requires flexibility to work evenings, weekends, and potentially holidays.
Customer service is at the heart of this role, requiring outstanding interpersonal skills to communicate clearly and courteously with co-workers, management, subcontractors, and guests. The Lead Concessions Runner also ensures compliance with food and alcohol service certifications, health and safety standards, and venue policies. Candidates must demonstrate a strong commitment to professional presentation, reliability, and ethical standards, ensuring all tasks contribute to a smooth and profitable business operation. This position is ideal for individuals who thrive in fast-paced, team-oriented environments and who enjoy taking on leadership responsibilities that directly impact guest satisfaction and operational success.
The Lead Concessions Runner position at the Donald L Tucker Civic Center is a part-time role, ideal for individuals passionate about hospitality, leadership, and customer service. This position offers an hourly wage ranging from $16.00 to $18.00 and includes valuable benefits such as a 401(k) savings plan and matching contributions, typically reserved for part-time employees. The Lead Concessions Runner plays a crucial role in the Food & Beverage (F&B) warehouse operations, including managing inventory, receiving shipments, maintaining cleanliness, and ensuring efficient product transfers. This is a hands-on leadership role that demands a proactive attitude, strong organizational skills, and the ability to make independent decisions under pressure during live events.
In this capacity, the Lead Concessions Runner leads and supervises a team responsible for the smooth delivery of concessions products to various stands throughout events, ensuring timely replenishment and proper product rotation using FIFO (First In, First Out) methods. The role requires maintaining sanitation standards across all warehouse and concession areas, organizing storage spaces, and overseeing the cleaning and maintenance of equipment such as carts, portable machines, refrigeration units, and lighting fixtures. Since this position operates on a variable event-driven schedule, it requires flexibility to work evenings, weekends, and potentially holidays.
Customer service is at the heart of this role, requiring outstanding interpersonal skills to communicate clearly and courteously with co-workers, management, subcontractors, and guests. The Lead Concessions Runner also ensures compliance with food and alcohol service certifications, health and safety standards, and venue policies. Candidates must demonstrate a strong commitment to professional presentation, reliability, and ethical standards, ensuring all tasks contribute to a smooth and profitable business operation. This position is ideal for individuals who thrive in fast-paced, team-oriented environments and who enjoy taking on leadership responsibilities that directly impact guest satisfaction and operational success.
Job Requirements
- High school diploma or equivalent
- 1-2 years of hospitality experience or similar venue experience
- food and alcohol service certification preferred
- excellent communication skills with coworkers, management, volunteers, and guests
- ability to make quick, sound decisions under pressure
- team-oriented mindset in a fast-paced environment
- must have or be able to obtain ServSafe Food Handlers and alcohol service certifications
- knowledge of sanitation, food preparation, alcohol service policies, and safety standards
- basic math skills for POS, cash reconciliation, and inventory management
- high standards of integrity, professionalism, and confidentiality
- ability to stand and walk for extended periods
- physical ability to reach, sit, stoop, kneel, crouch, crawl, and frequently lift heavy objects
Job Qualifications
- High school diploma or equivalent
- 1-2 years of hospitality or similar venue experience
- food and alcohol service certification preferred
- ability to communicate professionally with employees, management, volunteers, and guests
- ability to make sound business decisions quickly under pressure
- ability to work in a fast-paced, event-driven team environment
- possess or obtain ServSafe Food Handlers and alcohol service certifications
- thorough knowledge of sanitation, food preparation, alcohol service, and safety standards
- ability to perform basic math related to POS and inventory
- strong integrity and professionalism
- ability to stand and walk for extended periods
- able to perform physical tasks including reaching, sitting, stooping, kneeling, crouching, crawling, and lifting heavy objects
Job Duties
- Assist with receiving and distribution control for food and beverage in the venue
- maintain sanitation and organizational systems of all warehouse storage areas
- deliver product to stands during events and coordinate post-event clean-up and break-down
- ensure appropriate stocking levels and rotate products using FIFO
- manage the proper transfer process of products between locations including documentation
- clean and maintain concession and F&B equipment including portable equipment, carts, floors, refrigeration, and lighting
- conduct end-of-day warehouse and storage area walk-throughs to ensure cleanliness
Job Criteria
Experience
No experience required
Job Location
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