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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is a leading global sports and entertainment company dedicated to creating memorable live experiences. With a diverse portfolio that spans venues, live experiences, and event programming, Oak View Group stands at the forefront of the industry, committed to innovation, operational excellence, and community engagement. The company is renowned for its dynamic approach to venue management and event promotion, fostering environments where fans and patrons feel welcomed, safe, and thoroughly entertained. Their work culture values professionalism, teamwork, and a shared passion for the arts and entertainment, making them a sought-after employer within the live event and sports sectors.Show More
Job Requirements
- high school diploma or GED
- 3-5+ years of relevant work experience
- 2+ years of supervisory experience
- ability to recruit and train volunteers
- excellent communication and interpersonal skills
- professional appearance and demeanor
- ability to work collaboratively with theatre staff
- availability to work evenings and weekends
Job Qualifications
- 3-5+ years of work experience in the performing arts, arts administration and/or theater management, or a related field
- 2+ years of supervisory experience
- high school diploma or GED required
- previous experience recruiting volunteers a plus
- previous experience training staff preferred
Job Duties
- Recruiting or supervising the recruiting of all volunteers
- coordinating building opening times on show nights
- orienting and sharing in the training of volunteers
- explaining to volunteers how tickets are to be scanned or processed for entry to shows
- checking the auditorium, lobbies, restrooms, and any other public space before and after the audience is permitted to enter the theatre to assure the house is in a ready state
- turning restroom lights on and off in the lobbies and public areas and assuring that the house is secured by locking down the lobbies after a show
- scheduling and supervising volunteer assignments within the theatre, ensuring that ushers and volunteers have a clear understanding of the seating scheme and of emergency sheltering in place or egress as needed
- conducting briefings with the volunteers before each show to inform them about expected attendance, who the designated floor captains are, the running time of the show, intermission, the late seating policy, the photo policy, planned meet-and-greet schedules, concessions, merchandise, programs or handouts, accessible seating or expected service animals, and general housekeeping information
- providing an impeccable appearance at all times and ensuring all volunteers are provided with an appearance befitting the high standard of the theatre
- working closely with the theatre staff, particularly the box office manager, theatre technical coordinator, and event coordinator, to ensure a smooth and efficient production of each show and to represent the company in a professional manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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