Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.00 - $14.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is a leading global sports and entertainment company dedicated to enhancing live experiences through the development and operation of world-class venues. They specialize in creating innovative, fan-friendly spaces that host a wide range of events, including sports, concerts, conventions, banquets, and private functions. Located in Waco, Texas, the company is renowned for its commitment to excellence in customer service, creating memorable moments for attendees, and fostering a vibrant, welcoming atmosphere. Oak View Group’s venue, The Baylor Club, exemplifies this mission by offering premium hospitality spaces, restaurants, clubs, suites, and special event areas designed to accommodate diverse needs and preferences across its guests. The Baylor Club aims to provide an outstanding live entertainment experience with exceptional service and amenities tailored to elevate every event.
The Host position at The Baylor Club offers an exciting opportunity for individuals passionate about hospitality and customer service. This regular part-time role is integral in creating a positive and lasting first impression for guests visiting the venue’s premium spaces. The host welcomes guests with warmth and professionalism, manages seating arrangements, coordinates reservations, and collaborates closely with servers and management to ensure an exceptional dining and event experience. Working in a dynamic, fast-paced environment supporting a variety of sporting events, concerts, conventions, banquets, and private functions, the host must exhibit flexibility, organizational skills, and a genuine passion for delivering top-tier hospitality.
Compensation for this role ranges hourly from $13.00 to $14.00, making it an attractive position for candidates seeking part-time employment with competitive pay. Part-time employees enjoy benefits including a 401(k) Savings Plan with matching contributions, reflecting Oak View Group’s investment in the well-being and future of its team members. The position remains open until October 30, 2026, providing ample opportunity for applicants to join a reputable and growing company dedicated to live events and premium guest service.
As the face of The Baylor Club’s hospitality experience, the host plays a critical role in maintaining the venue’s reputation for excellence. Responsibilities include greeting guests, verifying reservations, managing waitlists, escorting guests to their tables, and providing detailed information about the venue’s amenities and offerings. They coordinate seating with front-of-house staff to maximize efficiency and guest satisfaction while maintaining cleanliness and organization at the entrance and host station. The host also supports food and beverage services as needed and ensures all spaces are fully prepared before events. Working collaboratively with the team, the host upholds company policies, sanitation standards, food safety procedures, and responsible alcohol service guidelines to deliver a safe and welcoming environment for all guests.
Successful candidates will demonstrate outstanding customer service skills, exceptional communication and interpersonal abilities, and a professional appearance. They must be adept at handling the fast-paced, high-volume nature of live events, multitasking effectively without compromising accuracy or professionalism. Flexibility to work evenings, weekends, holidays, and extended hours is essential, as is the physical ability to stand and walk for extended periods and lift heavy objects when necessary. Candidates must also obtain and maintain all required food handler, alcohol service, and other certifications as mandated by federal, state, or local regulations.
Overall, this role is ideal for team-oriented individuals who thrive in a vibrant hospitality environment and are committed to delivering exceptional service and memorable guest experiences. Joining Oak View Group at The Baylor Club means becoming part of a leading organization dedicated to creating unforgettable live events and setting the standard for premium hospitality in Waco, Texas.
The Host position at The Baylor Club offers an exciting opportunity for individuals passionate about hospitality and customer service. This regular part-time role is integral in creating a positive and lasting first impression for guests visiting the venue’s premium spaces. The host welcomes guests with warmth and professionalism, manages seating arrangements, coordinates reservations, and collaborates closely with servers and management to ensure an exceptional dining and event experience. Working in a dynamic, fast-paced environment supporting a variety of sporting events, concerts, conventions, banquets, and private functions, the host must exhibit flexibility, organizational skills, and a genuine passion for delivering top-tier hospitality.
Compensation for this role ranges hourly from $13.00 to $14.00, making it an attractive position for candidates seeking part-time employment with competitive pay. Part-time employees enjoy benefits including a 401(k) Savings Plan with matching contributions, reflecting Oak View Group’s investment in the well-being and future of its team members. The position remains open until October 30, 2026, providing ample opportunity for applicants to join a reputable and growing company dedicated to live events and premium guest service.
As the face of The Baylor Club’s hospitality experience, the host plays a critical role in maintaining the venue’s reputation for excellence. Responsibilities include greeting guests, verifying reservations, managing waitlists, escorting guests to their tables, and providing detailed information about the venue’s amenities and offerings. They coordinate seating with front-of-house staff to maximize efficiency and guest satisfaction while maintaining cleanliness and organization at the entrance and host station. The host also supports food and beverage services as needed and ensures all spaces are fully prepared before events. Working collaboratively with the team, the host upholds company policies, sanitation standards, food safety procedures, and responsible alcohol service guidelines to deliver a safe and welcoming environment for all guests.
Successful candidates will demonstrate outstanding customer service skills, exceptional communication and interpersonal abilities, and a professional appearance. They must be adept at handling the fast-paced, high-volume nature of live events, multitasking effectively without compromising accuracy or professionalism. Flexibility to work evenings, weekends, holidays, and extended hours is essential, as is the physical ability to stand and walk for extended periods and lift heavy objects when necessary. Candidates must also obtain and maintain all required food handler, alcohol service, and other certifications as mandated by federal, state, or local regulations.
Overall, this role is ideal for team-oriented individuals who thrive in a vibrant hospitality environment and are committed to delivering exceptional service and memorable guest experiences. Joining Oak View Group at The Baylor Club means becoming part of a leading organization dedicated to creating unforgettable live events and setting the standard for premium hospitality in Waco, Texas.
Job Requirements
- High School Diploma or G.E.D.
- Previous experience in a hospitality or customer service role preferred
- Excellent communication skills
- Ability to work flexible schedule including evenings, weekends, and holidays
- Physical ability to stand and walk for extended periods
- Ability to occasionally lift and carry heavy objects
- Must obtain and maintain required food handler and alcohol service certifications
Job Qualifications
- High School Diploma or G.E.D. preferred
- Previous experience as a host, receptionist, or in a customer-facing hospitality role is preferred
- Previous experience in a restaurant, hotel, convention center, arena, stadium, performing arts venue, country club, or other hospitality environment is preferred
- Outstanding customer service skills with a genuine passion for hospitality
- Excellent verbal communication and interpersonal skills
- Professional appearance and ability to represent the organization in a positive manner
- Ability to remain calm, friendly, and organized in a fast-paced, high-volume, event-driven environment
- Strong organizational skills with excellent attention to detail
- Ability to multitask while maintaining accuracy and professionalism
- Ability to work collaboratively as part of a team while also working independently with minimal supervision
- Flexible schedule with the ability to work evenings, weekends, holidays, and extended hours based on event schedules
- Ability to stand and walk for extended periods throughout a shift
- Ability to occasionally lift and carry heavy objects
- Must obtain and maintain all required food handler, alcohol service, and other certifications required by federal, state, or local regulations
- Ability to communicate effectively with guests, coworkers, volunteers, supervisors, and management while fostering a positive, respectful, and team-oriented work environment
Job Duties
- Welcome guests with a warm, professional, and engaging attitude while creating a positive first impression
- Greet guests upon arrival, verify reservations when applicable, and efficiently manage seating assignments
- Escort guests to their tables while providing information about venue amenities, menus, and event offerings
- Maintain accurate waitlists and communicate estimated wait times in a courteous and professional manner
- Coordinate seating flow with servers, bartenders, supervisors, and culinary staff to maximize efficiency and guest satisfaction
- Monitor dining room capacity and table availability to ensure smooth guest flow throughout service
- Assist with table resets and maintain a clean, organized, and welcoming entrance and host station
Job Criteria
Experience
No experience required
Job Location
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