Title General Manager, Venue | Full Time | Hilliard Center

Corpus Christi, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $160,000.00 - $180,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

Job Description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, delivering an integrated platform that encompasses venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG manages a collection of world-class venues and partners with some of the most iconic arenas, stadiums, convention centers, music festivals, and cultural institutions across four continents. Their expertise and commitment to excellence ensure unmatched experiences for fans, entertainers, and clients alike. OVG prides itself on creating exceptional spaces that bring people together, driving the live entertainment industry forward through innovation, inclusivity, and superior operational standards.

Located in Corpus Christi, Texas, the Hilliard Center serves as Corpus Christi's premier convention center and is a vital part of OVG's portfolio. Boasting over 138,000 square feet of versatile meeting and exhibit space, including a 76,500-square-foot Exhibit Hall and an 18,500-square-foot ballroom overlooking Corpus Christi Bay, the Hilliard Center is a state-of-the-art facility designed for tradeshows, expos, conventions, and large-scale events. The venue is further enhanced by exclusive on-site support services such as electrical, food and beverage, security, and event staffing, making it a sought-after destination for both local and national events. The connected 10,000-seat indoor arena and the 2,600-seat Selena Auditorium offer additional venue options that accommodate entertainment, sports, and cultural events, with premium features including a club level and box suites.

The General Manager role at the Hilliard Center represents an exciting leadership opportunity within OVG. Reporting directly to the District General Manager, the successful candidate will hold full accountability for the overall management, promotion, and operation of the facility. This position plays a critical role in shaping the program, policies, and services offered by the Hilliard Center and ensuring the venue meets and exceeds client expectations as well as OVG standards.

Responsibilities span a wide spectrum, including contracting, purchasing, booking, marketing, finance, human resources, event operations, food and beverage management, box office operations, and facilities maintenance. The General Manager is tasked with negotiating contracts with promoters, meeting planners, and agents, aggressively marketing the venue to maximize utilization, managing budgets, developing strategic plans, and leading a diverse team of department managers. This leadership role requires strong communication skills, a visionary approach to venue management, and the capacity to work effectively under pressure within a dynamic entertainment environment.

The General Manager will also ensure compliance with all aspects of the management contract and local, state, and federal regulations. Supervisory responsibilities include directing subordinate directors and managers across various departments while fostering a cooperative and positive organizational culture. This role emphasizes innovation, operational efficiency, safety, customer service, and community engagement.

This full-time position offers a competitive salary range of $160,000 to $180,000 annually, with eligibility for bonuses. Benefits include comprehensive health, dental, and vision insurance, a 401(k) savings plan with company matching, and paid time off encompassing vacation, sick days, and holidays.

Joining Oak View Group as the General Manager of the Hilliard Center means becoming part of a forward-thinking and innovative company committed to diversity, equity, and inclusion. OVG believes that diverse perspectives drive excellence and innovation, making it a welcoming and supportive environment for all employees. If you are a dynamic leader passionate about live event venues and driven to deliver outstanding results, this role offers a highly rewarding career path with the opportunity to impact a premier facility in the vibrant coastal city of Corpus Christi.

Job Requirements

bachelor's degree from a four-year accredited college or university with major coursework in business or public administration or related fields
minimum of 5-7+ years progressively responsible experience with an arena or convention center or an equivalent combination of education and experience
experience in contract negotiation, purchasing procedures, and supervising personnel
experience in labor relations and union contracts, if applicable
ability to work nights, weekends and holidays as required by event schedule
knowledge of Microsoft Word and Microsoft Excel and be internet proficient
considerable knowledge of safety regulations and other federal, state or local laws and regulations
strong orientation towards hospitality/customer service
effective supervisory skills

Job Qualifications

bachelor's degree from a four-year accredited college or university with major coursework in business or public administration or related fields
minimum of 5-7+ years progressively responsible experience in a leadership role with an arena or convention center or an equivalent combination of education and experience
experience in contract negotiation, purchasing procedures, and supervising personnel
experience in labor relations and union contracts, if applicable
a dynamic leader with visionary abilities
excellent communication and interpersonal skills and organizational ability
ability to work with and maintain highly confidential information
ability to work nights, weekends and holidays as required by event schedule
ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
demonstrated knowledge of the principles and practices used in the successful management of convention and arena facilities
knowledge of Microsoft Word and Microsoft Excel and be internet proficient
ability to anticipate problems and implement immediate corrective action
ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
considerable knowledge of safety regulations and other federal, state or local laws and regulations
strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry
strong knowledge of budgeting, sales/marketing, event management, facility operating standards, building maintenance, custodial, personnel and office management
effective supervisory skills
ability to deal effectively with human resource and personnel problems and to deal constructively with conflict and provide counsel and execute applicable solutions
ability to manage facilities of the same size and type

Job Duties

maintains active contact with the client/contract administrator
monitors OVG's compliance with all provisions of the management contract
aggressively promotes the use of the facilities to maximize their utilization
negotiates contracts and lease agreements with event organizers, meeting planners, promoters and agents for all managed spaces
responsible for working directly with promoters, artist agents and managers to book concerts, family shows and other ticketed and non-ticketed events
establishes and maintains effective working relationships with client/contract administrator, tenants, government departments and agencies, entertainment/convention industry, community and civic organizations
coordinates facility involvement with Convention and Visitors Bureau, as well as other appropriate destination marketing agencies
assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives
develops and implements facility goals in accordance with the management contract, the client's objectives, corporate policy, and good business practice
prepares and maintains required and necessary reports/records for the Client/Contract and Corporate Office
plans, organizes, coordinates and directs all activities and personnel engaged in maintaining and operating the facilities
assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for the attendance and/or revenue
conducts weekly staff meetings
directs the development and administers the execution of operating and marketing financial plans and documents
provides for control of the day-to-day operations, assuring the coordination of programs and events
conducts post-event operational financial review and analysis
provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services
provides or coordinates timely and effective response to directives and requests received from internal and external organizations, agencies, departments and individuals
oversees and advises Human Resources on any necessary revisions/modifications to staffing plans
assures the administration of personnel and the operation of the venue and facilities are conducted in accordance with applicable local, state and federal regulations
evaluates the facility practices and recommends improvements to better reflect the needs of the Client and the facilities
responsible for recruiting, training, supervising and evaluating administrative and supervisory staff
establishes and maintains effective working relationships with tenants, employees, union representatives and the general public
perform other duties and responsibilities as assigned