Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
holidays off
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG manages a collection of seven world-class venues and partners with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is committed to innovation, inclusivity, and excellence, fostering environments that celebrate diversity and deliver exceptional experiences for guests and clients alike.
The Food and Beverage Supervisor position at Oneida Casino in Green Bay, Wisconsin, is a full-time regular role paying an hourly rate of $21.25. This role is pivotal in overseeing the serving of guests within the venue's dining areas and during catering functions. The supervisor ensures the delivery of high-quality food and beverage service in a fast-paced, dynamic environment, maintaining exceptional standards of guest interaction and operational excellence. The Food and Beverage Supervisor supports the Food and Beverage Managers in various projects including staff training, inventory management, and special events coordination.
This position requires a personable and adaptable individual capable of managing multiple responsibilities simultaneously. Critical functions include supervising the serving of meals and beverages (including alcoholic beverages), enforcing age verification policies, maintaining health and safety standards, and ensuring the cleanliness and operability of equipment. The supervisor must demonstrate excellent attendance, enforce company policies rigorously, and manage employee relations effectively through coaching, counseling, and necessary documentation.
The role involves direct interaction with guests, requiring the supervisor to recognize and appropriately manage situations involving intoxicated individuals, thus upholding responsible alcohol service practices. Beyond guest service, this position plays an essential role in supporting team members to maintain motivation and performance standards. The successful candidate must be comfortable working events as scheduled based on business needs and exhibit a strong commitment to delivering an outstanding guest experience.
Oak View Group values diversity and is an equal opportunity employer. The company promotes an inclusive workplace culture that supports all individuals irrespective of background, reinforcing its commitment to innovation and excellence through the collective strength of its people. This opening will remain available until June 30, 2026, offering an exciting opportunity to contribute to a global leader in live entertainment while growing your career in the hospitality industry. Benefits for full-time employees include health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off covering vacation days, sick days, and holidays.
The Food and Beverage Supervisor position at Oneida Casino in Green Bay, Wisconsin, is a full-time regular role paying an hourly rate of $21.25. This role is pivotal in overseeing the serving of guests within the venue's dining areas and during catering functions. The supervisor ensures the delivery of high-quality food and beverage service in a fast-paced, dynamic environment, maintaining exceptional standards of guest interaction and operational excellence. The Food and Beverage Supervisor supports the Food and Beverage Managers in various projects including staff training, inventory management, and special events coordination.
This position requires a personable and adaptable individual capable of managing multiple responsibilities simultaneously. Critical functions include supervising the serving of meals and beverages (including alcoholic beverages), enforcing age verification policies, maintaining health and safety standards, and ensuring the cleanliness and operability of equipment. The supervisor must demonstrate excellent attendance, enforce company policies rigorously, and manage employee relations effectively through coaching, counseling, and necessary documentation.
The role involves direct interaction with guests, requiring the supervisor to recognize and appropriately manage situations involving intoxicated individuals, thus upholding responsible alcohol service practices. Beyond guest service, this position plays an essential role in supporting team members to maintain motivation and performance standards. The successful candidate must be comfortable working events as scheduled based on business needs and exhibit a strong commitment to delivering an outstanding guest experience.
Oak View Group values diversity and is an equal opportunity employer. The company promotes an inclusive workplace culture that supports all individuals irrespective of background, reinforcing its commitment to innovation and excellence through the collective strength of its people. This opening will remain available until June 30, 2026, offering an exciting opportunity to contribute to a global leader in live entertainment while growing your career in the hospitality industry. Benefits for full-time employees include health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off covering vacation days, sick days, and holidays.
Job Requirements
- High school diploma or equivalent
- 1-2 years supervisory experience in restaurant or catering environment
- Valid food handling certificate or alcohol service permit if required by regulations
- Ability to work flexible hours including events
- Strong interpersonal and communication skills
- Ability to manage and motivate a team
- Basic math proficiency
- Reliable attendance
- Ability to enforce safety and sanitation standards
Job Qualifications
- At least 1-2 years experience in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
- Ability to supervise the work of others
- Strong communication skills with employees, co-workers, volunteers, management staff and guests
- Proficient in English speaking, reading and writing
- Self-motivated and able to work in a fast-paced, busy environment
- Possess valid food handling certificate or alcohol service permit if required
- Ability to handle cash accurately and responsibly
- Basic math skills related to POS cash/credit transactions, cash reconciliation and product inventory
Job Duties
- Oversee the serving of meals to guests or directing guests in all venues
- Supervise the service of beverages to guests including alcoholic beverages
- Check guest's ID to verify minimum age requirement for alcohol purchase
- Maintain sanitation, health and safety standards in work areas
- Ensure location equipment is operable and clean prior to events
- Recognize and manage visibly intoxicated guests by ceasing alcohol service
- Enforce all policies and procedures for staff and guests
- Practice effective human resources management including coaching and counseling employees
- Assist management with projects including training, inventory and special events
- Perform other duties assigned by managers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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