Title Food & Beverage Manager | Full-Time | The Bushnell

Hartford, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $75,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

Job Description

Oak View Group is a leading global venue management company dedicated to elevating the live event experience through innovative management and operational excellence. Known for its dynamic approach to venue development, operations, and partnerships, Oak View Group specializes in managing a wide array of entertainment venues including performing arts centers, stadiums, arenas, and convention centers. Their commitment to delivering outstanding customer experiences and fostering inclusive, safe, and engaging environments makes them a preferred employer in the hospitality and entertainment industry. Oak View Group prides itself on its collaborative culture, industry-leading practices, and dedication to employee development and satisfaction. The company is headquartered in the US with a strong presence in multiple locations, including their Performing Arts Center located at 166 Capitol Ave, Hartford, Connecticut (postal code 06106). The Food & Beverage Manager role is a full-time position based at this Hartford location, offering an annual salary range of $70,000 to $75,000 along with comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off inclusive of vacation days, sick days, and holidays.

The Food & Beverage Manager is a pivotal leadership role overseeing all food and beverage operations at the Performing Arts Center. This includes management of concessions, bars, premium hospitality services, catering, and special events catering. The position demands a skilled professional who can balance operational oversight with strategic initiatives to ensure exceptional guest experiences, operational excellence, and financial performance. The manager is responsible for delivering high-quality services in fast-paced, high-volume settings, coordinating seamlessly with culinary and event teams to support performances, private events, and community programming. By fostering a positive and service-oriented team environment, the Food & Beverage Manager ensures that all food and beverage offerings meet the highest standards of quality, safety, and hospitality.

Additionally, the role involves direct responsibility for recruiting, training, and coaching a diverse team of full-time and part-time employees while maintaining compliance with all applicable health and safety regulations, including food safety standards and responsible alcohol service. The Food & Beverage Manager plays an integral role in developing departmental budgets, managing costs related to labor, food, and beverage, and maximizing revenue opportunities through careful analysis of sales performance. They also oversee inventory management, cash handling, and loss prevention practices to maintain operational integrity. Commitment to continuous improvement and collaboration with venue leadership is essential to adapt service standards based on guest feedback and operational requirements. This position requires a hands-on leader who embodies hospitality excellence and contributes to the organization’s mission of providing memorable experiences for all patrons and clients.

Job Requirements

Bachelor's degree or equivalent in hospitality or related field preferred
Minimum 3-5 years of progressive food and beverage management experience
Food Safety Manager Certification required or ability to obtain
Responsible Beverage Service certification required where applicable
Ability to work evenings, weekends, holidays, and extended hours
Strong leadership and employee development skills
Excellent guest service and hospitality mindset
Knowledge of concession operations, bar management, catering execution, and event logistics
Strong financial acumen with experience managing budgets, labor, food costs, and inventory
Excellent organizational and time management skills
Strong communication and interpersonal skills
Proficiency in Microsoft Office and point-of-sale systems
Ability to stand and walk for extended periods
Ability to lift and carry heavy objects
Ability to work in indoor and outdoor event environments

Job Qualifications

Bachelor's degree in hospitality management, business administration, or a related field is preferred
Minimum 3-5 years of progressive food and beverage management experience
Experience managing concessions, bars, catering, and special events in a performing arts center, convention center, stadium, arena, hotel, or similar hospitality venue preferred
Previous experience supervising large teams in a high-volume environment
Food Safety Manager Certification required or ability to obtain within a designated timeframe
Responsible Beverage Service certification required where applicable
Ability to work evenings, weekends, holidays, and extended hours based on event schedules

Job Duties

Oversee the daily operation of concessions, bars, catering, and special event food and beverage services
Maintain high standards of guest service, cleanliness, food quality, and beverage presentation
Monitor event execution to ensure efficient service and guest satisfaction
Resolve guest concerns promptly and professionally
Recruit, train, coach, schedule, and supervise full-time and part-time food and beverage team members
Foster a positive, inclusive, and service-focused culture
Conduct performance evaluations and provide ongoing coaching and development