Title Food & Beverage Manager | Full-Time | The Bushnell

Hartford, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $75,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, known for its innovative approach to venue development and comprehensive management capabilities. Founded in 2015, OVG's platform includes expertise in venue management, hospitality, and sponsorship sales, positioning it at the forefront of the live entertainment industry. The company operates a collection of seven world-class owned venues and collaborates with a client roster featuring some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group is dedicated to delivering exceptional experiences to audiences worldwide by integrating top-tier services and facilities that enhance every aspect of event execution and guest satisfaction.

The Bushnell, located at 166 Capitol Ave in Hartford, Connecticut, is one of the premier performing arts centers under the Oak View Group banner. It is renowned for hosting a diverse range of performances, community programs, and private events. To maintain and elevate the quality of its food and beverage services, The Bushnell is seeking a Full-Time Food & Beverage Manager. This role is critical in ensuring that every guest at the venue experiences outstanding service, quality food and beverages, and a welcoming atmosphere.

The Food & Beverage Manager at The Bushnell will oversee all operational facets related to food and beverage services, including concessions, bars, premium hospitality, catering, and special events. This position requires a hands-on leader who can manage front-line operations efficiently while fostering a positive and inclusive team culture. The manager will work closely with culinary, operations, and event teams to coordinate seamless service during live performances and other events, always upholding the highest standards of safety, hospitality, and guest satisfaction. With an annual salary ranging from $70,000 to $75,000, this position offers both competitive compensation and a robust benefits package including health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off including vacation, sick days, and holidays. The role demands strong financial acumen, exceptional communication skills, and a commitment to continuous improvement, making it ideal for a professional who thrives in fast-paced, high-volume environments with diverse operational needs.

This position remains open until October 9, 2026, inviting passionate candidates to bring their expertise and enthusiasm to a dynamic team dedicated to excellence in the live entertainment and hospitality industry.

Job Requirements

Bachelor's degree in hospitality management, business administration, or related field
3-5 years of progressive food and beverage management experience
experience managing concessions, bars, catering, and special events
food safety manager certification or willingness to obtain
responsible beverage service certification where applicable
ability to work evenings, weekends, holidays, and extended hours
strong leadership and employee development skills
excellent guest service and hospitality mindset
knowledge of food and beverage operations and event logistics
strong financial management skills
good organizational and communication skills
proficiency with Microsoft Office and POS systems
ability to lift heavy objects and stand for extended periods
ability to work indoors and outdoors during events

Job Qualifications

Bachelor's degree in hospitality management, business administration, or a related field preferred
minimum 3-5 years of progressive food and beverage management experience
experience managing concessions, bars, catering, and special events in a performing arts center, convention center, stadium, arena, hotel, or similar hospitality venue preferred
previous experience supervising large teams in a high-volume environment
food safety manager certification required or ability to obtain within a designated timeframe
responsible beverage service certification required where applicable
ability to work evenings, weekends, holidays, and extended hours based on event schedules
strong leadership and employee development skills
excellent guest service and hospitality mindset
knowledge of concession operations, bar management, catering execution, and event logistics
strong financial acumen with experience managing budgets, labor, food costs, and inventory
excellent organizational and time management skills
ability to prioritize multiple events and changing operational needs
strong communication and interpersonal skills
proficiency in Microsoft Office and point-of-sale (POS) systems

Job Duties

Oversee the daily operation of concessions, bars, catering, and special event food and beverage services
maintain high standards of guest service, cleanliness, food quality, and beverage presentation
monitor event execution to ensure efficient service and guest satisfaction
resolve guest concerns promptly and professionally
recruit, train, coach, schedule, and supervise full-time and part-time food and beverage team members
foster a positive, inclusive, and service-focused culture
conduct performance evaluations and provide ongoing coaching and development
ensure staff receive appropriate training in guest service, responsible alcohol service, and food safety
promote teamwork and collaboration across culinary, concessions, catering, and operations teams
partner with clients, event managers, and culinary leadership to execute catered events ranging from intimate receptions to large-scale galas and performances
ensure catering events meet client expectations regarding service, presentation, and quality
coordinate staffing, timelines, room setup, and operational logistics for special events
support menu implementation and premium hospitality offerings
assist in developing and managing departmental budgets
monitor labor costs, food costs, beverage costs, and operating expenses
analyze sales performance and identify opportunities to increase revenue
manage inventory levels and oversee product ordering
ensure proper cash handling, inventory controls, and loss prevention procedures
ensure compliance with all health department regulations, food safety standards, and responsible alcohol service requirements
maintain compliance with company policies and applicable local, state, and federal regulations
conduct regular inspections to ensure facilities remain clean, organized, and guest-ready
promote a safe working environment by ensuring adherence to OSHA and workplace safety standards
deliver an exceptional hospitality experience that reflects the Performing Arts Center's commitment to outstanding patron service
collaborate with venue leadership to continually enhance the guest experience
monitor service standards and implement improvements based on guest feedback and operational needs