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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,000.00 - $62,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, founded in 2015 by Tim Leiweke and Irving Azoff. The company is renowned for its expansive platform that includes venue development, management, hospitality, and sponsorship sales. OVG manages seven world-class owned venues and works with a client roster featuring iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group is known for its dedication to innovation and disruption in the sports and entertainment industry, prioritizing long-term investments in its workforce and the environment. The company fosters... Show More
Job Requirements
- Three to five years of experience in event management
- Knowledge of employee supervision
- Ability to direct and motivate staff
- Understanding of crowd management and safety regulations
- Familiarity with labor contracts
- Capability to work flexible hours including nights and weekends
- Ability to lift 50 pounds
- General knowledge of OSHA standards
- Ability to work in various environmental conditions
- Effective communication skills in English
- Physical ability for prolonged standing, walking, bending
- Proficiency with Microsoft Office and scheduling software preferred
- Experience with AutoCAD preferred
Job Qualifications
- Three to five years of experience in event management at arenas, stadiums, convention centers, or multi-purpose facilities
- Knowledge of employee supervision, scheduling, and training
- Ability to direct, motivate, and manage staff effectively
- Knowledge of crowd management, fire and public safety regulations, and customer service practices
- Familiarity with facility use and labor contracts
- Knowledge of concert production including audio, video, lighting, and rigging preferred
- Strong computer skills with proficiency in Microsoft Office
- Experience with AutoCAD, Social Tables, and scheduling software preferred
- Self-motivated with excellent interpersonal and communication skills
- Ability to work in high-pressure, fast-paced environments
- Flexibility to work nights, weekends, evenings, holidays, and extended hours
- Ability to lift 50 pounds
- General knowledge of OSHA standards
- Ability to work indoors under environmental conditions such as extreme temperatures, noise, and hazardous materials
- Ability to withstand prolonged physical activity
- Proficient in English verbal and written communication
- Specific vision abilities including close, distance, color, peripheral vision, depth perception, and focus adjustment
Job Duties
- Recruit, interview, hire, train, motivate, and evaluate Guest Service staff, addressing deficiencies and implementing discipline
- Conduct biannual Guest Service staff training
- Track, record, and report Guest Service staff labor allocations for assigned events for forecasting and benchmarking
- Create and update Guest Services work schedules using scheduling software
- Plan, coordinate, and facilitate logistics of assigned events, acting as liaison with all parties
- Advance show requirements with tour personnel regarding production equipment, labor needs, and staffing
- Develop event layouts using AutoCAD in coordination with Box Office staff
- Communicate event requirements to building staff via data sheets and labor calls
- Maintain open communication between tenants, contractors, employees, and guests
- Ensure timely acquisition of event insurance, licenses, and permits
- Develop and control event budgets including financial estimates and post-show settlements
- Report event issues and solutions to management
- Perform other assigned duties as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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