Title Event Staff | Part-Time | PPL Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with operational expertise in venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG manages a diverse portfolio of seven world-class venues and works with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG is recognized for transforming venues and live event experiences through innovative design and client-focused operational excellence. Their commitment reaches beyond facility management to deliver memorable entertainment experiences for guests and clients alike.

Within this prestigious global company, the PPL Center in Allentown, Pennsylvania, stands out as a state-of-the-art multipurpose arena and home to the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers. Located in downtown Allentown, the PPL Center is the region's largest events venue, accommodating over 10,000 guests for concerts and more than 8,500 spectators for hockey games. It hosts more than 150 events annually, ranging from professional hockey games, concerts, family shows, trade shows, to graduations and youth sports, making it a vibrant hub for entertainment and community gatherings.

The part-time Event Staff position at the PPL Center offers an excellent opportunity for enthusiastic individuals seeking a dynamic role in guest services within a lively arena environment. This role plays a critical part in ensuring that every event runs smoothly and safely by providing security, assistance, and exceptional customer service to all patrons. Event Staff are responsible for patrolling the venue, monitoring access points, and maintaining a safe and welcoming environment for guests, employees, and contracted personnel during diverse events including concerts, sports matches, trade shows, and conventions.

Compensation for this role ranges from $13.00 to $13.50 per hour, reflecting the importance of the position in contributing to guest satisfaction and operational success. Employees in this part-time capacity also benefit from participation in a 401(k) savings plan with matching contributions, supporting their financial well-being and long-term goals.

This position demands strong interpersonal skills, attentiveness, and the ability to manage various responsibilities during events. The Event Staff member will greet guests, assist with crowd management, monitor compliance with all venue rules and policies, secure critical access points such as doors and backstage areas, and respond promptly and professionally to any incidents or disturbances. Their presence helps to sustain a positive guest experience, ensuring patrons feel safe and valued at every event.

Candidates for the Event Staff role must be capable of standing or walking for extended periods and comfortable working in environments with moderate to loud noise levels. Flexibility is key, as scheduling includes nights, weekends, and select holidays to cover the diverse range of events hosted at the PPL Center. This position offers a practical entry point for those interested in event management, hospitality, or security within the entertainment industry, encouraging a professional attitude and teamwork in a fast-paced setting.

Oak View Group is dedicated to fostering a diverse and inclusive workplace, valuing the unique perspectives and backgrounds of its team members. As an equal opportunity employer, they uphold policies that prohibit discrimination and are committed to providing a supportive environment where all employees can thrive.

To summarize, the part-time Event Staff position at the PPL Center with Oak View Group offers a rewarding and engaging career opportunity in the live entertainment industry. It combines the excitement of working at a premier venue with the satisfaction of enhancing guest experiences through vigilant service, safety enforcement, and friendly interaction, all within a collaborative and inclusive company culture. This role is ideal for individuals who value being part of a team dedicated to excellence in event hospitality and security.