Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $52,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
sick days
Job Description
Oak View Group is a leading global venue management company specializing in providing exceptional event experiences across a variety of premier locations. One of its prominent venues, the Utah Valley Convention Center, situated in Provo, Utah, serves as a hub for diverse events, ranging from conventions and trade shows to corporate meetings and social gatherings. Oak View Group prides itself on delivering top-tier event services enhanced by a dedicated team focused on client satisfaction, operational efficiency, and innovative event solutions. As part of the OVG family, the Utah Valley Convention Center benefits from their extensive expertise in venue management and event coordination, making it an attractive location for event planners and organizations seeking a professional and dynamic environment.
The Event Manager role at Oak View Group’s Utah Valley Convention Center is a full-time, regular position based in Provo, Utah, offering an annual salary range between $48,000 and $52,000. This role demands a hands-on, detail-oriented professional who thrives in a fast-paced environment while managing multiple components of event planning and execution. The Event Manager is responsible for the comprehensive management of all booked events within the Century Center, focusing on ensuring every event meets high standards of quality and client satisfaction.
Primary duties include direct communication with prospective and contracted clients to gather event specifications and requirements, producing accurate proposals, estimates, and layout drawings. The Event Manager also recommends additional products and services to enhance both the guest experience and revenue potential. Additionally, they oversee compliance with all regulations, ensure timely contract execution, and manage invoicing and payments. This position requires the ability to coordinate closely with various departments by creating detailed event resumes and setup instructions, guaranteeing the flawless execution of event setups.
On-site supervision is a crucial part of the role, including managing event setups, solving logistical challenges proactively, inspecting event spaces before, during, and after events, and functioning as the Manager on Duty to address client needs and resolve issues promptly. The Event Manager also supports post-event analysis and maintains ongoing client communications to foster long-term relationships and readiness for future bookings.
Candidates for this position should possess a strong foundation in event management practices, including crowd control and public safety, familiarity with A/V equipment, and federal, state, and local regulatory knowledge. Proficiency in Microsoft Office suite, excellent communication skills in English, and the ability to work a flexible schedule—covering early mornings, evenings, weekends, and holidays—are also essential.
In return, Oak View Group offers robust benefits for full-time employees, including health, dental, and vision insurance, a 401(k) savings plan with company matching, and paid time off comprising vacation days, sick days, and 11 holidays annually. This role offers the opportunity to join a respected venue management firm with a commitment to professional development and successful event delivery. The position remains open until October 9, 2026, inviting qualified individuals to apply and contribute their expertise to one of Utah’s premier event venues.
The Event Manager role at Oak View Group’s Utah Valley Convention Center is a full-time, regular position based in Provo, Utah, offering an annual salary range between $48,000 and $52,000. This role demands a hands-on, detail-oriented professional who thrives in a fast-paced environment while managing multiple components of event planning and execution. The Event Manager is responsible for the comprehensive management of all booked events within the Century Center, focusing on ensuring every event meets high standards of quality and client satisfaction.
Primary duties include direct communication with prospective and contracted clients to gather event specifications and requirements, producing accurate proposals, estimates, and layout drawings. The Event Manager also recommends additional products and services to enhance both the guest experience and revenue potential. Additionally, they oversee compliance with all regulations, ensure timely contract execution, and manage invoicing and payments. This position requires the ability to coordinate closely with various departments by creating detailed event resumes and setup instructions, guaranteeing the flawless execution of event setups.
On-site supervision is a crucial part of the role, including managing event setups, solving logistical challenges proactively, inspecting event spaces before, during, and after events, and functioning as the Manager on Duty to address client needs and resolve issues promptly. The Event Manager also supports post-event analysis and maintains ongoing client communications to foster long-term relationships and readiness for future bookings.
Candidates for this position should possess a strong foundation in event management practices, including crowd control and public safety, familiarity with A/V equipment, and federal, state, and local regulatory knowledge. Proficiency in Microsoft Office suite, excellent communication skills in English, and the ability to work a flexible schedule—covering early mornings, evenings, weekends, and holidays—are also essential.
In return, Oak View Group offers robust benefits for full-time employees, including health, dental, and vision insurance, a 401(k) savings plan with company matching, and paid time off comprising vacation days, sick days, and 11 holidays annually. This role offers the opportunity to join a respected venue management firm with a commitment to professional development and successful event delivery. The position remains open until October 9, 2026, inviting qualified individuals to apply and contribute their expertise to one of Utah’s premier event venues.
Job Requirements
- Strong knowledge of operational characteristics of event management
- knowledge of customer service practices
- understanding of crowd management and control techniques
- knowledge of fire and public safety regulations
- basic understanding of food service practices
- basic understanding of A/V equipment and systems
- familiarity with terminology used in entertainment and convention settings
- knowledge of relevant federal, state, and local regulations
- proficiency in Microsoft Office applications including word processing, spreadsheets, database, presentation, and internet software
- ability to plan, service, and supervise large events
- ability to analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations
- ability to communicate clearly and concisely in English, both orally and in writing
- ability to establish and maintain effective working relationships with staff, contractors and facility users
- ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended work days
Job Qualifications
- Minimum 3-5 years experience in event coordination, convention services preferably with a convention center, hotel, sports facility, performing arts facility or other multi purpose public assembly facility, or meeting planning
- bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related field
- additional years of experience may be substituted for formal education
- graduate of IAAM Public Assembly Facility Management School preferred
- certified meeting professional (CMP) designation preferred
- possession of, or ability to obtain a current CPR certificate
- possession of, or ability to obtain a Utah driver's license
Job Duties
- Meet, confer, consult and maintain continuous contact with potential and contracted clients
- provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clients
- recommend products and services to meet and exceed client needs and expectations, maximize the overall event experience, and maximize revenue
- communicate all regulatory restrictions and requirements to clients ensuring compliance prior to event
- ensure all required contracts and documents have been executed according to prescribed timelines
- ensure collection of all payable by due dates
- collect, organize, and record event specific and logistical data for booked events at Utah Valley Convention Center
- document all communications with clients via EBMS folder and diary entries
- create and distribute detailed event resumes and event space layout drawings to other departments in a timely and accurate manner including revisions to previously published documents
- oversee the set-up of events ensuring all set-ups are completed accurately and on-time
- anticipate where possible and problem solve any event related concerns to ensure client satisfaction
- inspect event space as well as surroundings to ensure they are being maintained properly for events prior to, during and after events
- consult with exhibit managers, promoters, convention representatives, and others concerning physical set-up needs and requirements for licensed areas
- prepare work orders and cost-estimates accordingly
- regularly function as Manager on Duty to ensure client needs are met, events proceed as planned, and complaints are received and addressed appropriately in a timely professional manner
- conduct and/or participate in post event meetings to analyze event outcomes and address issues or concerns
- prepare and approve final invoicing for assigned events in a timely manner
- maintain post event contact with client to ensure all questions and concerns are addressed
- complete post event summary detailing items that were negatives and positives and input summary into EBMS diary for future reference
- perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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