Title Event Manager | Full-Time | Utah Valley Convention Center

Orem, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,000.00 - $52,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

sick days

Holidays

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, with comprehensive expertise in venue development, management, hospitality, and sponsorship sales. Since its founding in 2015, OVG has established a strong presence across four continents by managing world-class venues including arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. Oak View Group's commitment to excellence and innovation drives its mission to deliver unforgettable live entertainment experiences while fostering inclusive and diverse environments. Within this prestigious network, the Utah Valley Convention Center stands out as a premier venue in Utah County, combining modern architecture, flexible meeting spaces, and stunning views of the Wasatch Mountains to create an ideal setting for various events. Located in historic downtown Provo and opened in 2012, the Utah Valley Convention Center offers a functional floor plan and expansive spaces that cater to meetings, conferences, conventions, trade shows, and other special events of varying sizes and complexities.

The Event Manager position at the Utah Valley Convention Center presents an exciting opportunity to join a dynamic and respected organization within the Oak View Group portfolio. This full-time role, offering an annual salary range of $48,000 to $52,000, requires exceptional organizational skills, independent judgment, and a strong customer service orientation. The Event Manager is responsible for the end-to-end planning, organizing, and execution of all booked events at the venue. Duties include maintaining constant client communication to gather vital event details, recommending products and services to enhance the client experience, and coordinating closely with multiple internal departments to ensure smooth event delivery.

This role involves overseeing all on-site activities during the event setup and execution phases, ensuring accurate and timely preparation of event layouts, and managing logistical requirements. The Event Manager will function as a critical liaison between clients, vendors, and internal teams, requiring a thorough understanding of venue capabilities, relevant regulations, and effective crowd and safety management. The ability to anticipate challenges and resolve problems proactively helps ensure client satisfaction and the successful operation of diverse events.

As part of Oak View Group’s commitment to diversity and inclusion, this role supports a collaborative work environment where team members are valued for their unique perspectives and contributions. Benefits include comprehensive health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off encompassing vacation, sick days, and holidays. This position remains open until October 9, 2026, inviting experienced and passionate professionals in event management and venue operations to apply and contribute to the outstanding reputation of the Utah Valley Convention Center and Oak View Group globally.

Job Requirements

Bachelor’s degree from an accredited college or university
minimum 3-5 years relevant experience in event coordination or convention services
proven ability to plan, service and supervise large events
strong communication skills in English, both oral and written
knowledge of customer service practices, crowd management and control techniques, fire and public safety regulations
basic understanding of food service practices and A/V equipment
ability to work flexible schedules including early mornings, evenings, weekends, holidays and extended work days
proficiency in Microsoft Office applications including word processing, spreadsheets, databases and presentation software

Job Qualifications

Minimum 3-5 years experience in event coordination, convention services or meeting planning preferably within convention center, hotel, sports, performing arts or multi-purpose public assembly facility
bachelor’s degree from an accredited college or university in facility management, hospitality management, marketing, public relations, business management or related field
additional years of experience may be substituted for formal education
graduate of IAAM Public Assembly Facility Management School preferred
Certified Meeting Professional (CMP) designation preferred
possession or ability to obtain current CPR certificate
possession or ability to obtain Utah driver’s license

Job Duties

Meet, confer, consult and maintain continuous contact with potential and contracted clients
provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clients
recommend products and services to meet and exceed client needs and expectations, maximize the overall event experience, and maximize revenue
communicate all regulatory restrictions and requirements to clients ensuring compliance prior to event
ensure all required contracts and documents have been executed according to prescribed timelines including rental contracts, certificates of insurance, licenses, permits
ensure collection of all payable by due dates
collect, organize, and record event specific and logistical data for booked events
document all communications with clients via EBMS folder and diary entries
create and distribute detailed event resumes and event space layout drawings to other departments accurately and timely
oversee the set-up of events ensuring all set-ups are completed accurately and on-time
anticipate and problem solve any event related concerns to ensure client satisfaction
inspect event space and surroundings to ensure proper maintenance before, during and after events
consult with exhibit managers, promoters, convention representatives concerning physical set-up needs and prepare work orders and cost-estimates
regularly function as Manager on Duty to ensure client needs are met and events proceed as planned
conduct or participate in post event meetings to analyze event outcomes and address issues
prepare and approve final invoicing for assigned events in a timely manner
maintain post event contact with clients to address all questions and concerns
complete post event summary detailing positives and negatives and input summary into EBMS diary for future reference
perform other duties as required