Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
flexible schedule
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, OVG offers a comprehensive platform including venue development, management, hospitality, and sponsorship sales. The company owns and operates world-class venues and manages iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG's dedication to excellence, innovation, and diversity has made it a respected name in the live events industry, attracting top talent and leading partnerships worldwide.
The Rio Rancho Events Center, managed by OVG, is an 8,000-seat multi-purpose venue located in Rio Rancho, New Mexico. Opened in 2006, it serves as a hub for diverse events ranging from professional sports like hockey and indoor soccer to concerts, rodeos, trade shows, and family entertainment. The arena hosts the New Mexico Goatheads (ECHL) and New Mexico Runners (Major Arena Soccer League) and is situated conveniently close to Albuquerque and Santa Fe, making it a central location for regional events.
The Event Manager role at the Rio Rancho Events Center is a vital position responsible for overseeing the planning, execution, and success of events held at the venue. This full-time role offers an annual salary between $50,000 and $60,000, accompanied by comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off consisting of vacation days, sick days, and holidays.
As an Event Manager, the individual will lead all aspects of event management from initial planning through post-event evaluation. This includes hiring, training, scheduling, and supervising all event staff and security personnel to ensure seamless event operations and a positive customer experience. The manager coordinates with building security, local public safety officials, and various stakeholders to maintain safety and satisfaction for clients, patrons, and lessees.
Key responsibilities include detailed advance planning, direct supervision of staff, building security oversight, liaising with municipal departments, handling customer inquiries and complaints professionally, and ensuring all events are supported by appropriate resources and staffing levels. The role demands excellent leadership, communication skills, and the ability to solve problems under pressure while maintaining a friendly, customer-oriented approach.
This position also involves financial aspects such as assisting in the preparation of event budgets, managing payroll for event staff, and completing pre-show estimates and post-show settlements. The Event Manager must be proficient in Microsoft Office, knowledgeable about public assembly facilities' operational and safety standards, and flexible in work hours to accommodate the nature of live events, including nights, weekends, and holidays.
OVG is committed to diversity and inclusion, fostering an environment where diverse perspectives are valued and innovation thrives. The company maintains an equal employment opportunity policy, ensuring fair treatment for all employees and applicants regardless of veteran status, race, color, religion, sex, national origin, age, disability, or any other protected status. Interested candidates are encouraged to apply and become part of a team dedicated to shaping the future of live entertainment.
The Rio Rancho Events Center, managed by OVG, is an 8,000-seat multi-purpose venue located in Rio Rancho, New Mexico. Opened in 2006, it serves as a hub for diverse events ranging from professional sports like hockey and indoor soccer to concerts, rodeos, trade shows, and family entertainment. The arena hosts the New Mexico Goatheads (ECHL) and New Mexico Runners (Major Arena Soccer League) and is situated conveniently close to Albuquerque and Santa Fe, making it a central location for regional events.
The Event Manager role at the Rio Rancho Events Center is a vital position responsible for overseeing the planning, execution, and success of events held at the venue. This full-time role offers an annual salary between $50,000 and $60,000, accompanied by comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off consisting of vacation days, sick days, and holidays.
As an Event Manager, the individual will lead all aspects of event management from initial planning through post-event evaluation. This includes hiring, training, scheduling, and supervising all event staff and security personnel to ensure seamless event operations and a positive customer experience. The manager coordinates with building security, local public safety officials, and various stakeholders to maintain safety and satisfaction for clients, patrons, and lessees.
Key responsibilities include detailed advance planning, direct supervision of staff, building security oversight, liaising with municipal departments, handling customer inquiries and complaints professionally, and ensuring all events are supported by appropriate resources and staffing levels. The role demands excellent leadership, communication skills, and the ability to solve problems under pressure while maintaining a friendly, customer-oriented approach.
This position also involves financial aspects such as assisting in the preparation of event budgets, managing payroll for event staff, and completing pre-show estimates and post-show settlements. The Event Manager must be proficient in Microsoft Office, knowledgeable about public assembly facilities' operational and safety standards, and flexible in work hours to accommodate the nature of live events, including nights, weekends, and holidays.
OVG is committed to diversity and inclusion, fostering an environment where diverse perspectives are valued and innovation thrives. The company maintains an equal employment opportunity policy, ensuring fair treatment for all employees and applicants regardless of veteran status, race, color, religion, sex, national origin, age, disability, or any other protected status. Interested candidates are encouraged to apply and become part of a team dedicated to shaping the future of live entertainment.
Job Requirements
- bachelor's degree from an accredited college or university
- 3-5 years of increasingly responsible experience in event management
- strong computer skills in microsoft office and internet applications
- knowledge of operational characteristics of events
- knowledge of crowd management and control techniques
- knowledge of customer service practices
- knowledge of principles of supervision, scheduling, and training employees
- demonstrated familiarity with facility use contracts
- knowledge of fire and public safety regulations
- knowledge of audiovisual equipment and electronic systems
- experience with budget preparation and control
- ability to communicate clearly and concisely both orally and in writing
- ability to work a flexible schedule including nights, early mornings, weekends, and holidays
Job Qualifications
- 3-5 years of experience in event management in stadium, arena, convention center, or public assembly facility settings
- bachelor's degree in facility management, hospitality management, business, or related field
- strong computer skills in Microsoft Office and internet applications
- knowledge of event operational characteristics, crowd management, and customer service practices
- understanding of principles of supervision, scheduling, and training employees
- familiarity with facility use contracts and public safety regulations
- knowledge of A/V equipment and electronic systems
- experience with budget preparation and control
- communication skills both oral and written
- ability to work flexible schedules including nights, weekends, and holidays
- experience with AutoCAD preferred but not required
Job Duties
- Advance, plan, service, and supervise all events
- plan, direct and evaluate the work of subordinates
- provide leadership and guidance for event personnel
- analyze challenges, identify alternative solutions, and implement recommendations
- establish and maintain effective working relationships with lessees, clients, co-workers, part-time staff, contractors, patrons, and public officials
- assist in the preparation of building to meet event requirements
- recruit, train, and supervise event and security staff
- create work schedules, delegate assignments, and review performance
- communicate with municipal officials and event staff to ensure smooth and secure event operations
- investigate and resolve event-related complaints professionally
- prepare and approve bi-weekly payroll for event and security staff
- coordinate service needs with food and beverage providers
- serve as Manager on Duty as scheduled
- maintain equipment for event and security staff
- create and distribute detailed data sheets prior to events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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