Title Event Manager | Full-Time | Iowa Events Center

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, known for its expansive platform that covers venue development, venue management, hospitality, and sponsorship sales. Established in 2015, OVG operates a portfolio that includes seven world-class venues and a diverse client base spanning iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide across four continents. This breadth of operations shows the company's commitment to delivering top-tier live entertainment experiences and managing state-of-the-art venues effectively. Based in Des Moines, Iowa, the Iowa Events Center is one of the prominent venues managed by OVG, contributing significantly to the region’s event landscape.Accountable for positioning itself as a leader in live event operations, the Event Manager role at the Iowa Events Center encompasses comprehensive management responsibilities to ensure the success of each event hosted. This is a full-time, regular position with an annual salary range of $45,000 to $50,000, offering competitive compensation coupled with robust benefits such as health, dental, and vision insurance; a 401(k) savings plan with matching contributions; and paid time off, including vacation days, sick days, and holidays. The position is critical for maintaining OVG’s high standards of service, customer experience, and operational excellence for live events.The Event Manager will oversee all facets of event coordination from the initial planning and advance stages through completion. Responsibilities include hiring, training, scheduling, and supervising event and security personnel, ensuring a smooth operational workflow. The manager will serve as a liaison among various stakeholders—event staff, security, public safety officials, lessees, and patrons—to guarantee events proceed seamlessly and safely. This includes managing building security measures, coordinating communications between staff and security teams, handling emergency planning, and managing vendor relations such as hospitality and food services.Additionally, this role demands a proactive approach to customer satisfaction, ensuring every client and attendee experiences excellence. The Event Manager is also tasked with administrative duties such as preparing financial estimates for events, settling post-event finances, managing payroll for event staff, and maintaining necessary equipment. Flexibility in work hours is vital since events may require availability during nights, early mornings, weekends, and holidays.Due to the multi-dimensional responsibilities and high profile of the venues managed, the Event Manager position is well suited to candidates with substantial experience in event management within stadiums, arenas, convention centers, or similar public assembly venues. The position requires leadership skills to direct staff effectively, use of technology such as Microsoft Office, and knowledge of operational, safety, and customer service standards. Candidates are expected to have a bachelor's degree in relevant fields like facility or hospitality management or business, reinforcing the role's strategic importance to OVG’s venues.In summary, joining Oak View Group as an Event Manager at the Iowa Events Center presents an exciting opportunity to contribute to a dynamic, innovative company at the forefront of live entertainment, working in a role that demands operational expertise, leadership, and a dedication to exceptional event experiences.