Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Holiday pay
Job Description
Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services. Established in 2015, OVG has developed a strong presence in the industry by managing a diverse portfolio of world-class venues including arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is dedicated to delivering exceptional live entertainment experiences by integrating venue development, operational management, hospitality, and sponsorship sales under one comprehensive platform.
Oak View Group's commitment to innovation, excellence, and community engagement makes it a premier employer in the live events industry. Their focus on diversity and inclusion promotes a workplace environment that fosters creativity, collaboration, and professional growth. They are known for upholding high standards of customer service and operational efficiency, ensuring that every event hosted at their venues runs smoothly and leaves a lasting impression on patrons and clients alike.
The Event Manager role at the Iowa Events Center, located in Des Moines, Iowa, is a full-time position offering an annual salary range of $45,000 to $50,000. This position plays a vital role in managing all facets of assigned events, from initial planning stages to post-event wrap-up. The Event Manager will oversee staffing, scheduling, and coordination between event and security personnel, ensuring a cohesive team effort and seamless execution of events.
Key responsibilities include hiring, training, and supervising event staff while maintaining communication with local public safety officials to uphold security and safety standards. This role demands a hands-on approach to managing event logistics and fostering a customer-focused environment that prioritizes client and patron satisfaction. Duties also extend to managing financial aspects such as event budgeting, payroll for event personnel, and liaising with food and beverage providers to meet hospitality needs.
Candidates for this role should possess 3-5 years of progressive experience in event management within environments such as stadiums, arenas, convention centers, or other public assembly facilities. A bachelor's degree in facility management, hospitality management, business, or a related field is required. Strong communication skills, both verbal and written, and proficiency in Microsoft Office and general computer applications are essential for success in this position.
The ideal Event Manager will have extensive knowledge of crowd management, customer service principles, and supervisory skills, along with familiarity with fire and public safety codes, facility use contracts, and audiovisual equipment common in public assembly facilities. Experience in budget preparation and control is also advantageous. While experience with AutoCAD is a plus, it is not mandatory.
Oak View Group values diversity and strives to create an inclusive workplace that reflects the communities it serves. The organization is an equal opportunity employer and does not discriminate based on legally protected characteristics. This commitment to equality and inclusion enhances employee experience and drives organizational excellence.
Oak View Group's commitment to innovation, excellence, and community engagement makes it a premier employer in the live events industry. Their focus on diversity and inclusion promotes a workplace environment that fosters creativity, collaboration, and professional growth. They are known for upholding high standards of customer service and operational efficiency, ensuring that every event hosted at their venues runs smoothly and leaves a lasting impression on patrons and clients alike.
The Event Manager role at the Iowa Events Center, located in Des Moines, Iowa, is a full-time position offering an annual salary range of $45,000 to $50,000. This position plays a vital role in managing all facets of assigned events, from initial planning stages to post-event wrap-up. The Event Manager will oversee staffing, scheduling, and coordination between event and security personnel, ensuring a cohesive team effort and seamless execution of events.
Key responsibilities include hiring, training, and supervising event staff while maintaining communication with local public safety officials to uphold security and safety standards. This role demands a hands-on approach to managing event logistics and fostering a customer-focused environment that prioritizes client and patron satisfaction. Duties also extend to managing financial aspects such as event budgeting, payroll for event personnel, and liaising with food and beverage providers to meet hospitality needs.
Candidates for this role should possess 3-5 years of progressive experience in event management within environments such as stadiums, arenas, convention centers, or other public assembly facilities. A bachelor's degree in facility management, hospitality management, business, or a related field is required. Strong communication skills, both verbal and written, and proficiency in Microsoft Office and general computer applications are essential for success in this position.
The ideal Event Manager will have extensive knowledge of crowd management, customer service principles, and supervisory skills, along with familiarity with fire and public safety codes, facility use contracts, and audiovisual equipment common in public assembly facilities. Experience in budget preparation and control is also advantageous. While experience with AutoCAD is a plus, it is not mandatory.
Oak View Group values diversity and strives to create an inclusive workplace that reflects the communities it serves. The organization is an equal opportunity employer and does not discriminate based on legally protected characteristics. This commitment to equality and inclusion enhances employee experience and drives organizational excellence.
Job Requirements
- bachelor’s degree in facility management, hospitality management, business, or related field
- 3-5+ years of experience in event management within stadiums, arenas, or public assembly facilities
- strong communication skills
- proficiency in Microsoft Office and computer applications
- knowledge of crowd management and customer service practices
- supervisory experience
- familiarity with public safety regulations and event operations
- ability to work flexible hours including nights, weekends, and holidays
- problem-solving skills
- knowledge of budgeting processes
- ability to manage teams
- familiarity with A/V equipment
- valid work authorization
- physical capability to perform job duties
Job Qualifications
- 3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
- bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
- strong oral and written communication skills
- strong computer skills in Microsoft Office applications, word processing, and Internet
- knowledge of operational characteristics of events
- ability to identify the needs of users of the facility
- knowledge of crowd management and control techniques
- knowledge of customer service practices
- knowledge of principles of supervision, scheduling, and training employees
- demonstrated familiarity with facility use contracts
- knowledge of fire and public safety regulations
- knowledge of A/V equipment and electronic systems in public assembly facilities
- experience with budget preparation and control
- familiarity with terminology used in entertainment/convention/public assembly settings
- experience with AutoCAD is preferred but not required
Job Duties
- Advance, plan, service, and supervise all events
- plan, direct and evaluate the work of subordinates
- provide leadership and guidance for event personnel
- analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
- establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
- work a flexible schedule, including long nights, early mornings, weekends and holidays as needed
- complete all duties with a customer service focus through teamwork and dedication to Oak View Group's principles
- assist in the preparation of building to meet the requirements of upcoming events/shows
- assist with the completion of pre-show event financial estimates
- assist with the completion of post-show event settlements
- advise lessees on services available from independent contractors for events
- recruit, train, and supervise event and security staff
- create work schedules for event and security staff, delegate assignments, and review performance/results
- function as a liaison between users of the facility and the facility staff
- recommend and evaluate required event staffing levels
- coordinate communication between building staff and show staff during load-in and load-out
- investigate and resolve event-related complaints in a professional manner, ensuring customer satisfaction
- maintain equipment (radios, metal detection wands, etc.) for all event and security staff
- make hospitality arrangements as needed
- communicate with municipal officials, including police, fire and medical services
- event staff
- and public to ensure security of patrons and events run smoothly
- review emergency planning procedures with all event staff for each event
- create and distribute detailed data sheets prior to every event
- prepare and approve bi-weekly payroll for all event staff and security staff
- coordinate service needs with the food and beverage provider and make hospitality arrangements as needed
- serve as Manager on Duty as scheduled
- other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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