Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $26.00 - $30.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a renowned leader in premium live entertainment infrastructure and services, celebrated globally for its expansive platform that encompasses venue development, management, hospitality, and sponsorship sales. Founded in 2015, Oak View Group has rapidly built an impressive portfolio, managing seven world-class owned venues and a client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is recognized not only for its innovation in the industry but also for its commitment to diversity, inclusivity, and community engagement, fostering a supportive environment where creativity and excellence flourish.
PeoplesBank Arena, located at One Civic Center Plaza in Hartford, Connecticut, serves as a prime example of OVG’s quality venues. It is home to the Hartford Wolf Pack of the American Hockey League, the primary developmental affiliate for the New York Rangers. This arena attracts millions of visitors annually and hosts a diverse array of events including major concerts, family shows, and ice-skating performances. The venue has been graced by music icons such as Taylor Swift, Bruce Springsteen, Justin Timberlake, Nicki Minaj, and Andrea Bocelli, among others. As a centerpiece for sports and entertainment in Hartford and the State of Connecticut, PeoplesBank Arena provides memorable experiences for fans and guests year-round.
This part-time Event Assistant position at PeoplesBank Arena offers an hourly wage ranging from $26.00 to $30.00, with valuable benefits including a 401(k) savings plan and matching contributions, which is an attractive package for a part-time role. The position involves close collaboration with multiple departments within the venue including Event Management, Guest Services, and Event Security, ensuring smooth and efficient event operations. Responsibilities range from scheduling and coordinating part-time event staff to assisting with VIP and sponsorship activations, providing guest services during events, handling administrative duties such as creating deployment sheets, and supporting day-to-day operational tasks like parking management and lost-and-found programs.
The Event Assistant will play a crucial role in event execution, encompassing both pre-event preparation and active involvement during events. The position requires an individual who can thrive under pressure, handle multiple tasks simultaneously, and demonstrate exceptional customer service skills in often fast-paced and high-energy settings. Candidates should be detail-oriented, highly motivated, able to work independently, and possess strong interpersonal and communication skills. Flexibility to work weekdays, weekends, holidays, and various shifts during events is essential for success in this role.
Overall, joining Oak View Group as an Event Assistant at PeoplesBank Arena means becoming part of a dynamic team dedicated to creating extraordinary live entertainment experiences. It is an opportunity to gain valuable industry experience within a supportive and innovative environment, contributing to the legacy of one of the leading entertainment infrastructure companies in the world.
PeoplesBank Arena, located at One Civic Center Plaza in Hartford, Connecticut, serves as a prime example of OVG’s quality venues. It is home to the Hartford Wolf Pack of the American Hockey League, the primary developmental affiliate for the New York Rangers. This arena attracts millions of visitors annually and hosts a diverse array of events including major concerts, family shows, and ice-skating performances. The venue has been graced by music icons such as Taylor Swift, Bruce Springsteen, Justin Timberlake, Nicki Minaj, and Andrea Bocelli, among others. As a centerpiece for sports and entertainment in Hartford and the State of Connecticut, PeoplesBank Arena provides memorable experiences for fans and guests year-round.
This part-time Event Assistant position at PeoplesBank Arena offers an hourly wage ranging from $26.00 to $30.00, with valuable benefits including a 401(k) savings plan and matching contributions, which is an attractive package for a part-time role. The position involves close collaboration with multiple departments within the venue including Event Management, Guest Services, and Event Security, ensuring smooth and efficient event operations. Responsibilities range from scheduling and coordinating part-time event staff to assisting with VIP and sponsorship activations, providing guest services during events, handling administrative duties such as creating deployment sheets, and supporting day-to-day operational tasks like parking management and lost-and-found programs.
The Event Assistant will play a crucial role in event execution, encompassing both pre-event preparation and active involvement during events. The position requires an individual who can thrive under pressure, handle multiple tasks simultaneously, and demonstrate exceptional customer service skills in often fast-paced and high-energy settings. Candidates should be detail-oriented, highly motivated, able to work independently, and possess strong interpersonal and communication skills. Flexibility to work weekdays, weekends, holidays, and various shifts during events is essential for success in this role.
Overall, joining Oak View Group as an Event Assistant at PeoplesBank Arena means becoming part of a dynamic team dedicated to creating extraordinary live entertainment experiences. It is an opportunity to gain valuable industry experience within a supportive and innovative environment, contributing to the legacy of one of the leading entertainment infrastructure companies in the world.
Job Requirements
- High school diploma or equivalent
- Some college coursework in event management or related fields preferred
- Minimum 1-2 years of event-driven experience in arenas or stadiums
- Availability to work weekdays, weekends, and holidays
- Ability to work regular office hours and event shifts
- Strong multitasking and deadline management skills
- Ability to work well under pressure with a positive attitude
- Exceptional customer service skills
- Excellent interpersonal and communication abilities
- Proficiency in Windows-based programs such as Word, Excel, and Outlook
- Detail-oriented and self-motivated
- Physical ability to stand, walk, climb stairs, and lift occasionally
Job Qualifications
- High school diploma or equivalent
- Some completed college coursework with emphasis in event management, sport management, facility management, hospitality management, or related field, preferred
- 1-2+ years of previous experience in an event-driven role at a stadium, arena, or similar
- Ability to work weekdays, weekends, and holidays as needed
- Ability to work during normal office hours (9:00am - 5:00pm), as well as event shifts
- Ability to handle multiple tasks at one time and meet deadlines
- Must have demonstrated ability to function in a fast-paced, high-pressure environment while upholding a positive attitude
- Ability to provide exceptional customer service even in stressful situations
- Possess superior interpersonal and communication skills
- Proficient with computers in a Windows format with experience in Word, Excel and Outlook
- Detail-oriented, self-motivated, and ability to work independently
- Ability to stand and walk for long periods of time, climb stairs, and occasionally lift heavy objects
Job Duties
- Assist with the scheduling of part-time staff from sending out availability surveys and sending confirmed schedules to placing staff on game day staffing sheets
- Work during events to assist and coordinate tasks during and after an event
- Assist with the setup of the employee entrance door and sign in/out of all staff
- Help in Guest Services during events to assist with guest questions
- Distribute uniforms and equipment to staff
- Assist the Events department with creating event one-sheeters, staff deployment sheets, event data sheets, etc.
- Assist with the arena lost and found program
- Complete pre-event building inspection walks
- Participate in weekly department meetings
- Assist in the daily tasks of on-site parking garage
- Sit in/assist on interviews/recruiting efforts
- Assist event managers coordinate various event activities including VIP activations, sponsorship activations, etc.
- Help maintain organized files, handbooks, and staff logs
- Other tasks as assigned
Job Criteria
Experience
No experience required
Job Location
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