Title Event Assistant | Part-Time | PeoplesBank Arena

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $26.00 - $30.00
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Work Schedule

Day Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development and comprehensive venue management. Since its founding in 2015, OVG has expanded its platform to include hospitality and sponsorship sales, serving a diverse array of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. As a pioneer in the live entertainment industry, Oak View Group is committed to delivering unforgettable experiences for audiences and fans worldwide by integrating innovative technology, superior operations, and diverse entertainment offerings.

PeoplesBank Arena, located in Hartford, Connecticut, is a premier venue operated under the Oak View Group umbrella. It is home to the American Hockey League's Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers, and hosts millions of visitors annually through a variety of events such as concerts, family shows, and ice-skating spectacles. The arena has established itself as a cornerstone of entertainment in the state of Connecticut, attracting world-renowned artists including Sabrina Carpenter, Andrea Bocelli, Bad Bunny, Nicki Minaj, Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, and Pearl Jam among many others. With its central location and state-of-the-art facilities, PeoplesBank Arena is a vital hub for sports, live music, and cultural experiences.

The role of Event Assistant at PeoplesBank Arena offers a dynamic part-time opportunity to play a key role in supporting the Events Department. This position is hourly paying between $26.00 and $30.00 and provides 401(k) savings plan and matching even for part-time employees, highlighting the company’s commitment to employee welfare. As an Event Assistant, you will collaborate closely with Event Management, Guest Services, and Event Security teams to ensure the smooth execution of events. The responsibilities are varied and include scheduling part-time event staff, coordinating tasks during events, assisting with guest services, and managing staff resources such as uniforms and equipment. The role also requires involvement in administrative tasks like creating event documentation, assisting with lost and found programs, conducting pre-event inspections, and helping with recruitment and interviews.

This position demands a high level of organizational skill, an ability to work under pressure with a positive attitude, and excellent interpersonal communication. You will have the unique opportunity to experience live entertainment operations from behind the scenes in a fast-paced, vibrant environment. The Event Assistant must be flexible to work weekdays, weekends, holidays, and event shifts including typical office hours from 9:00 AM to 5:00 PM. Physical requirements include standing and walking for extended periods, climbing stairs, and occasionally lifting heavy items.

Oak View Group is rooted in a culture of diversity and inclusion, striving to foster environments that reflect and celebrate the communities they serve. The company believes that diversity is a driver for innovation, excellence, and outstanding service, making it an equal opportunity employer that values each individual's unique contributions. If you are passionate about live events and enjoy multitasking in a fast-moving workplace while providing exceptional customer service, this role is an ideal fit. Join the team at PeoplesBank Arena and contribute to creating memorable experiences for patrons and guests while advancing your career in live event management.

Job Requirements

  • high school diploma or equivalent
  • some completed college coursework with emphasis in event management sport management facility management hospitality management or related field preferred
  • 1-2 plus years of previous experience in an event-driven role at a stadium arena or similar
  • ability to work weekdays weekends and holidays as needed
  • ability to work during normal office hours 9:00am - 5:00pm as well as event shifts
  • ability to handle multiple tasks at one time and meet deadlines
  • must have demonstrated ability to function in a fast-paced high-pressure environment while upholding a positive attitude
  • ability to provide exceptional customer service even in stressful situations
  • possess superior interpersonal and communication skills
  • proficient with computers in a windows format with experience in word excel and outlook
  • detail-oriented self-motivated and ability to work independently
  • ability to stand and walk for long periods of time climb stairs and occasionally lift heavy objects

Job Qualifications

  • high school diploma or equivalent
  • some completed college coursework with emphasis in event management sport management facility management hospitality management or related field preferred
  • 1-2 plus years of previous experience in an event-driven role at a stadium arena or similar
  • ability to work weekdays weekends and holidays as needed
  • ability to work during normal office hours 9:00am - 5:00pm as well as event shifts
  • ability to handle multiple tasks at one time and meet deadlines
  • must have demonstrated ability to function in a fast-paced high-pressure environment while upholding a positive attitude
  • ability to provide exceptional customer service even in stressful situations
  • possess superior interpersonal and communication skills
  • proficient with computers in a windows format with experience in word excel and outlook
  • detail-oriented self-motivated and ability to work independently
  • ability to stand and walk for long periods of time climb stairs and occasionally lift heavy objects

Job Duties

  • assist with scheduling part-time staff from sending out availability surveys and sending confirmed schedules to placing staff on game day staffing sheets
  • work during events to assist and coordinate tasks during and after an event
  • assist with setup of employee entrance door and sign in/out of all staff
  • help in guest services during events to assist with guest questions
  • distribute uniforms and equipment to staff
  • assist events department with creating event one-sheeters staff deployment sheets and event data sheets
  • assist with arena lost and found program
  • complete pre-event building inspection walks
  • participate in weekly department meetings
  • assist in daily tasks of on-site parking garage
  • sit in/assist on interviews/recruiting efforts
  • assist event managers coordinate various event activities including VIP activations sponsorship activations
  • help maintain organized files handbooks and staff logs
  • other tasks as assigned

Job Criteria

Experience

No experience required


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