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Title Concessions Worker | Part-Time | Missouri State University

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development and management, hospitality, and sponsorship sales. Founded in 2015, the company operates a network of seven world-class venues and manages a diverse portfolio of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Known for delivering outstanding live experiences, Oak View Group partners with organizations to provide unparalleled food and beverage services and create memorable entertainment moments.

Oak View Group proudly serves Missouri State University as the main Food & Beverage partner for several of its prominent Athletic and Entertainment Facilities, including Plaster Stadium, Great Southern Bank Arena, Juanita K. Hammons Hall, Hammons Student Center, and Betty and Bobby Allison Soccer Stadium. Missouri State University is a respected institution committed to delivering quality education and fostering a dynamic campus life. The collaboration with Oak View Group enhances the university's events through professional concessions services aimed at supporting enjoyable and successful live experiences for fans, guests, students, and staff.

The Concessions Worker position is a part-time role based in Springfield, Missouri, providing an excellent opportunity for individuals seeking flexible employment in a high-energy, fast-paced environment. This role involves preparing and serving concession items and beverages to guests while ensuring exceptional food quality and customer service. Employees in this role are also responsible for utilizing cash registers to process payments and maintaining cleanliness and organization in their work areas to comply with health and safety standards. The job offers an hourly wage of $15.00, and workers are tip eligible, making it appealing for individuals looking to supplement their income.

Working as a Concessions Worker at Missouri State University offers the chance to be part of an exciting environment during various sporting and entertainment events, working alongside a team committed to delivering excellent guest experiences. The role requires excellent interpersonal skills and a positive, friendly attitude towards co-workers, managers, volunteers, and guests. Additionally, it necessitates flexibility in working hours, including nights, weekends, and holidays as required by event schedules.

This position not only emphasizes customer service and operational efficiency but also underscores the importance of responsible beverage service, including verifying guest identification in adherence with state and federal regulations. Oak View Group encourages a culture of inclusivity and values diversity, understanding that varied perspectives fuel innovation and strengthen service excellence. Benefits for this part-time role include access to a 401(k) savings plan with company matching, reflecting the company’s commitment to employee financial well-being. The position will remain open until August 14, 2026, inviting applicants who are enthusiastic about working in entertainment and hospitality to join the team and contribute to the memorable experiences at Missouri State University’s venues.

Job Requirements

  • High school diploma or equivalent preferred
  • Three or more months' experience in the food service industry preferred
  • Previous cash handling experience preferred
  • Ability to learn to handle cash and operate a cash register and corresponding system
  • Excellent interpersonal skills and a friendly, positive attitude with co-workers, managers, volunteers, and guests
  • Must be available to work nights, weekends, and holidays as needed

Job Qualifications

  • High school diploma or equivalent preferred
  • Three or more months' experience in the food service industry preferred
  • Previous cash handling experience preferred
  • Ability to learn to handle cash and operate a cash register and corresponding system
  • Excellent interpersonal skills and a friendly, positive attitude with co-workers, managers, volunteers, and guests
  • Must be available to work nights, weekends, and holidays as needed

Job Duties

  • Conduct the cash register sales by taking orders, building orders, and completing the transaction
  • Build orders, prepare food, and have knowledge of all areas in the concessions operations
  • Responsible for maintaining stock and supply levels and communicating low-stock items to the concessions stand manager
  • Listening and responding to customer requests or concerns
  • Responsible for maintaining a clean and organized workspace, including but not limited to disposal of garbage and cleaning dishes
  • Serve beverages to guests, including alcoholic beverages, responsibly and check guest's ID in accordance with state/federal regulations
  • Maintain sanitation, health, and safety standards in work areas

Job Criteria

Experience

Entry Level (1-2 years)


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