Title Clubs Manager | Full-Time | University of Kansas Social Club
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group is a leading global sports and entertainment company known for its dedication to creating exceptional experiences in premier venues. The company specializes in venue management, development, and partnerships that elevate fan engagement and operational excellence. One of its noteworthy operations includes managing the University of Kansas Social Club, an exclusive membership-based club designed to offer elite hospitality and social experiences within the vibrant setting of the University of Kansas campus in Lawrence, KS. Located at 1651 Naismith Drive, the club serves as a sophisticated gathering place for members, guests, and stakeholders, offering premium dining, event hosting, and curated experiences aligned with the prestige of KU Athletics and the community it serves.
The role of the Club Manager at the University of Kansas Social Club is a pivotal leadership position focused on overseeing the day-to-day operations that ensure a first-class membership experience. This full-time position is salaried between $80,000 and $90,000 annually and encompasses responsibilities that range from operational leadership to driving membership growth and financial performance. Reporting directly in collaboration with the General Manager of Hospitality, the Club Manager will ensure that all facets of the club—across culinary services, event coordination, membership engagement, and private events—function harmoniously to deliver elevated service standards.
Beyond operational oversight, the Club Manager will champion a service-driven culture that balances hospitality excellence with a sharp business acumen, making this ideal for an experienced hospitality professional with assistant general manager level experience. This role demands a leader adept at fostering relationships, managing multi-departmental teams including restaurant and concierge staff, and driving incremental revenue through strategic sales and marketing partnerships. The incumbent will engage closely with university officials and community partners to maintain strong ties that support the club's long-term vision and integration within the KU community. Furthermore, the Club Manager will assume responsibility for financial management, including budgeting, forecasting, and profitability, ensuring that the club not only offers an outstanding member environment but is also financially sustainable. Full-time employees benefit from comprehensive health, dental, and vision insurance, a 401(k) plan with company matching contributions, and generous paid time off including vacation, sick days, and holidays. This opportunity remains open until September 11, 2026, inviting dynamic leaders who are passionate about premium hospitality and member engagement to apply.
The role of the Club Manager at the University of Kansas Social Club is a pivotal leadership position focused on overseeing the day-to-day operations that ensure a first-class membership experience. This full-time position is salaried between $80,000 and $90,000 annually and encompasses responsibilities that range from operational leadership to driving membership growth and financial performance. Reporting directly in collaboration with the General Manager of Hospitality, the Club Manager will ensure that all facets of the club—across culinary services, event coordination, membership engagement, and private events—function harmoniously to deliver elevated service standards.
Beyond operational oversight, the Club Manager will champion a service-driven culture that balances hospitality excellence with a sharp business acumen, making this ideal for an experienced hospitality professional with assistant general manager level experience. This role demands a leader adept at fostering relationships, managing multi-departmental teams including restaurant and concierge staff, and driving incremental revenue through strategic sales and marketing partnerships. The incumbent will engage closely with university officials and community partners to maintain strong ties that support the club's long-term vision and integration within the KU community. Furthermore, the Club Manager will assume responsibility for financial management, including budgeting, forecasting, and profitability, ensuring that the club not only offers an outstanding member environment but is also financially sustainable. Full-time employees benefit from comprehensive health, dental, and vision insurance, a 401(k) plan with company matching contributions, and generous paid time off including vacation, sick days, and holidays. This opportunity remains open until September 11, 2026, inviting dynamic leaders who are passionate about premium hospitality and member engagement to apply.
Job Requirements
- Bachelor's degree or equivalent experience in hospitality management or related field preferred
- minimum 3 years of assistant general manager level experience in hospitality or club management
- proven experience managing multi-departmental teams
- excellent organizational and leadership skills
- strong communication and interpersonal abilities
- ability to work flexible hours including evenings weekends and events
- proficiency with financial management and reporting software
- experience in membership sales or event management is desirable
Job Qualifications
- 3-5 years of leadership experience in hospitality private clubs restaurants or premium venues
- strong financial acumen with experience managing budgets forecasting and driving profitability
- experience in membership-based or relationship-driven environments preferred
- sales mindset with the ability to support revenue growth and member acquisition
- exceptional interpersonal and communication skills with a polished professional presence
- highly organized with the ability to manage multiple priorities in a dynamic environment
- experience in collegiate or sports entertainment venues is a plus
- relationship-driven leader who thrives in a member-facing environment
- business-minded operator who understands both hospitality and revenue performance
- passionate about building a best-in-class membership experience
Job Duties
- Oversee daily operations of the University of Kansas Social Club ensuring a seamless and elevated member and guest experience
- partner with culinary service and events teams to execute club dining events and game day operations at a high standard
- maintain a strong presence during peak periods events and key member touchpoints
- ensure adherence to all club policies standards and brand expectations
- serve as a key liaison between membership operations culinary and private events teams
- support training and development of club staff to ensure alignment with service standards and member expectations
- assist the General Manager of Hospitality with broader OVG hospitality operations including events and venue-wide initiatives
- partner with membership sales and marketing teams to support membership acquisition strategies and initiatives
- act as a visible relationship-driven leader within the club building strong connections with members and key stakeholders
- support retention strategies by monitoring usage trends engaging at-risk members and ensuring a consistently high-quality experience
- collaborate with member experience teams to execute programming that drives engagement and club utilization
- build and maintain strong relationships with University of Kansas stakeholders clients and key partners ensuring alignment with KU Athletics campus leadership and external entities
- support a sales-driven culture working closely with membership sales and private events teams
- identify opportunities to convert guests event clients and community members into prospective members
- assist in hosting prospective member tours and curated club experiences
- support initiatives that drive incremental revenue including upgrades add-ons and event participation
- directly oversee and develop a cross-functional leadership team including the membership sales manager membership experience manager and private events manager
- provide leadership and direction to all club staff including restaurant managers front-of-house hourly team members concierge team and back-of-house hourly staff
- foster a collaborative service-driven culture across all departments
- support hiring training coaching and performance management to ensure alignment with club standards
- own and manage club-level financial performance including revenue expenses and profitability
- analyze key performance indicators including membership growth retention F&B revenue and average member spend
- identify opportunities to increase revenue through membership growth programming pricing strategy and operational efficiencies
- partner with the GM to support budgeting forecasting and financial reporting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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