Title Clubs Manager | Full-Time | University of Kansas Social Club
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Professional development opportunities
Job Description
Oak View Group (OVG) is a leading global company specializing in premium live entertainment infrastructure and services. Founded in 2015, OVG operates a diverse platform that includes venue development, venue management, hospitality, and sponsorship sales. The company boasts ownership of seven world-class venues and manages some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. With a strong focus on innovation and excellence, Oak View Group continuously strives to deliver outstanding experiences to audiences and clients around the world.
The University of Kansas Social Club is a premium membership-based hospitality venue situated within the iconic Allen Fieldhouse in Lawrence, Kansas. It serves as a vibrant social and entertainment hub for members, offering a sophisticated and exclusive environment that combines top-tier dining, event programming, and community engagement. As a part of the OVG portfolio, the Social Club benefits from the company’s extensive expertise in venue operations, hospitality excellence, and innovative service offerings.
The Clubs Manager role at the University of Kansas Social Club is a pivotal leadership position responsible for the day-to-day management, growth, and overall success of the club’s membership program and operations. This full-time position, with an annual salary ranging from $80,000 to $90,000, requires an experienced hospitality professional who possesses strong operational skills and a business-minded approach. The manager will oversee the seamless delivery of high-quality services to members and guests, ensure strict adherence to club policies and standards, and work collaboratively with various teams including culinary, event coordination, and membership sales.
In this role, the Club Manager will be the face of the club during key events and peak periods, fostering a service-driven culture that balances elevated hospitality with sound financial performance. The position offers a unique blend of responsibilities that include operational oversight, membership engagement, sales growth, team leadership, and financial accountability. By partnering closely with the General Manager of Hospitality and other OVG departments, the Club Manager plays a critical role in advancing the club’s reputation as a premier social and hospitality destination.
The ideal candidate will bring 3-5 years of leadership experience in hospitality or club management, strong financial acumen, and a proven ability to cultivate member relationships in a membership-based or premium venue environment. Collegiate or sports entertainment venue experience is a strong plus, reflecting the club’s deep integration with the university and athletic community. This role also emphasizes collaboration across departments, effective staff development, and a commitment to creating an outstanding member experience through innovative programming and personalized service.
Working at Oak View Group means joining a diverse and inclusive team dedicated to innovation and excellence in the sports and live entertainment industry. The company is committed to amplifying diverse voices and fostering a workplace where all team members feel valued and empowered. Full-time employees enjoy comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off encompassing vacation days, sick leave, and holidays.
This position remains open until September 11, 2026, providing an excellent opportunity for a hospitality leader ready to elevate their career by leading a distinguished social club in partnership with one of the most respected entertainment companies worldwide.
The University of Kansas Social Club is a premium membership-based hospitality venue situated within the iconic Allen Fieldhouse in Lawrence, Kansas. It serves as a vibrant social and entertainment hub for members, offering a sophisticated and exclusive environment that combines top-tier dining, event programming, and community engagement. As a part of the OVG portfolio, the Social Club benefits from the company’s extensive expertise in venue operations, hospitality excellence, and innovative service offerings.
The Clubs Manager role at the University of Kansas Social Club is a pivotal leadership position responsible for the day-to-day management, growth, and overall success of the club’s membership program and operations. This full-time position, with an annual salary ranging from $80,000 to $90,000, requires an experienced hospitality professional who possesses strong operational skills and a business-minded approach. The manager will oversee the seamless delivery of high-quality services to members and guests, ensure strict adherence to club policies and standards, and work collaboratively with various teams including culinary, event coordination, and membership sales.
In this role, the Club Manager will be the face of the club during key events and peak periods, fostering a service-driven culture that balances elevated hospitality with sound financial performance. The position offers a unique blend of responsibilities that include operational oversight, membership engagement, sales growth, team leadership, and financial accountability. By partnering closely with the General Manager of Hospitality and other OVG departments, the Club Manager plays a critical role in advancing the club’s reputation as a premier social and hospitality destination.
The ideal candidate will bring 3-5 years of leadership experience in hospitality or club management, strong financial acumen, and a proven ability to cultivate member relationships in a membership-based or premium venue environment. Collegiate or sports entertainment venue experience is a strong plus, reflecting the club’s deep integration with the university and athletic community. This role also emphasizes collaboration across departments, effective staff development, and a commitment to creating an outstanding member experience through innovative programming and personalized service.
Working at Oak View Group means joining a diverse and inclusive team dedicated to innovation and excellence in the sports and live entertainment industry. The company is committed to amplifying diverse voices and fostering a workplace where all team members feel valued and empowered. Full-time employees enjoy comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off encompassing vacation days, sick leave, and holidays.
This position remains open until September 11, 2026, providing an excellent opportunity for a hospitality leader ready to elevate their career by leading a distinguished social club in partnership with one of the most respected entertainment companies worldwide.
Job Requirements
- Bachelor's degree or equivalent experience in hospitality or related field preferred
- Minimum 3 years of managerial experience in hospitality or club management
- Proven ability to lead and develop teams effectively
- Strong financial and analytical skills
- Excellent communication and interpersonal skills
- Ability to work flexible hours including nights weekends and event days
- Proficiency in Microsoft Office and club management software
- Commitment to delivering exceptional customer service
- Ability to manage multiple projects and priorities in a fast-paced environment
Job Qualifications
- 3-5 years of leadership experience in hospitality private clubs restaurants or premium venues
- Strong financial acumen with experience managing budgets forecasting and driving profitability
- Experience in membership-based or relationship-driven environments preferred
- Sales mindset with the ability to support revenue growth and member acquisition
- Exceptional interpersonal and communication skills with a polished professional presence
- Highly organized with the ability to manage multiple priorities in a dynamic environment
- Experience in collegiate or sports entertainment venues is a plus
- A relationship-driven leader who thrives in a member-facing environment
- A business-minded operator who understands both hospitality and revenue performance
- Someone who takes ownership of the club as their own and is passionate about building a best-in-class membership experience
Job Duties
- Oversee daily operations of the University of Kansas Social Club ensuring a seamless and elevated member and guest experience
- Partner with culinary service and events teams to execute club dining events and game day operations at a high standard
- Maintain a strong presence during peak periods events and key member touchpoints
- Ensure adherence to all club policies standards and brand expectations
- Serve as a key liaison between membership operations culinary and private events teams
- Support training and development of club staff to ensure alignment with service standards and member expectations
- Assist the General Manager of Hospitality with broader OVG hospitality operations including events and venue-wide initiatives
- Partner with membership sales and marketing teams to support membership acquisition strategies and initiatives
- Act as a visible relationship-driven leader within the club building strong connections with members and key stakeholders
- Support retention strategies by monitoring usage trends engaging at-risk members and ensuring a consistently high-quality experience
- Collaborate with member experience teams to execute programming that drives engagement and club utilization
- Build and maintain strong relationships with University of Kansas stakeholders clients and key partners ensuring alignment with KU Athletics campus leadership and external entities
- Support a sales-driven culture within the club working closely with membership sales and private events teams
- Identify opportunities to convert guests event clients and community members into prospective members
- Assist in hosting prospective member tours and curated club experiences
- Support initiatives that drive incremental revenue including upgrades add-ons and event participation
- Directly oversee and develop a cross-functional leadership team including the membership sales manager membership experience manager and private events manager
- Provide leadership and direction to all club staff including the restaurant managers front-of-house hourly team members concierge team and back-of-house hourly staff
- Foster a collaborative service-driven culture across all departments
- Support hiring training coaching and performance management to ensure alignment with club standards
- Own and manage club-level financial performance including revenue expenses and profitability
- Analyze key performance indicators including membership growth retention F&B revenue and average member spend
- Identify opportunities to increase revenue through membership growth programming pricing strategy and operational efficiencies
- Partner with the GM to support budgeting forecasting and financial reporting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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