Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, operating a comprehensive platform that includes venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG manages a collection of seven world-class owned venues and partners with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group is renowned for creating outstanding entertainment experiences by combining innovative services with top-notch operational excellence. This commitment to excellence extends to all facets of OVG’s business, including the University of Kansas Social Club located in Lawrence, KS at Allen Fieldhouse.
The University of Kansas Social Club is a prestigious members-only venue that offers an elevated hospitality environment for its members, guests, and key stakeholders. The Social Club provides a premium experience including fine dining, exclusive event access, and tailored services that enhance the enjoyment of University of Kansas athletics and campus initiatives. Operated by Oak View Group, this club epitomizes the focus on delivering hospitality that balances high-end service with strong business performance.
The Club Manager role at the University of Kansas Social Club is a full-time position designed for an experienced hospitality leader who is passionate about delivering exceptional member experiences while driving operational success and revenue growth. The annual salary for this position ranges from $80,000 to $90,000. Reporting to the General Manager of Hospitality, the Club Manager will serve as the operational lead, overseeing the day-to-day functions of the Club. Responsibilities include ensuring a seamless and high-standard experience across dining, events, and game day operations, while maintaining strict adherence to club policies and brand standards.
This leadership position requires a dynamic and service-oriented individual who possesses an assistant general manager-level experience or equivalent in hospitality. The ideal candidate will be adept at managing cross-functional teams consisting of Membership Sales Managers, Membership Experience Managers, Private Events Managers, Restaurant Managers, and various front-of-house and back-of-house staff. Strong organizational skills and a collaborative management style are essential to cultivate a culture of service excellence. The Club Manager will also partner closely with University of Kansas stakeholders and community partners, facilitating the Club's integration with campus leadership and athletics.
A major focus of this role is membership growth and engagement. The Club Manager works collaboratively with sales and marketing teams to drive membership acquisition programs, deliver compelling member programming, and implement retention strategies by analyzing usage trends and engaging proactively with members. In addition to the operational duties, the Club Manager holds accountability for financial performance by managing budgets, forecasting, and identifying opportunities for revenue enhancement through upgrades, events, and service expansion.
Overall, this position offers an exciting opportunity for an ambitious hospitality professional to lead a premium social club within a collegiate sports and entertainment environment. It blends operational oversight with strategic revenue initiatives and member relationship management. Oak View Group encourages candidates who embody a relationship-driven mindset, business acumen, and a passion for hospitality excellence to apply and contribute to the continued success of the University of Kansas Social Club.
The University of Kansas Social Club is a prestigious members-only venue that offers an elevated hospitality environment for its members, guests, and key stakeholders. The Social Club provides a premium experience including fine dining, exclusive event access, and tailored services that enhance the enjoyment of University of Kansas athletics and campus initiatives. Operated by Oak View Group, this club epitomizes the focus on delivering hospitality that balances high-end service with strong business performance.
The Club Manager role at the University of Kansas Social Club is a full-time position designed for an experienced hospitality leader who is passionate about delivering exceptional member experiences while driving operational success and revenue growth. The annual salary for this position ranges from $80,000 to $90,000. Reporting to the General Manager of Hospitality, the Club Manager will serve as the operational lead, overseeing the day-to-day functions of the Club. Responsibilities include ensuring a seamless and high-standard experience across dining, events, and game day operations, while maintaining strict adherence to club policies and brand standards.
This leadership position requires a dynamic and service-oriented individual who possesses an assistant general manager-level experience or equivalent in hospitality. The ideal candidate will be adept at managing cross-functional teams consisting of Membership Sales Managers, Membership Experience Managers, Private Events Managers, Restaurant Managers, and various front-of-house and back-of-house staff. Strong organizational skills and a collaborative management style are essential to cultivate a culture of service excellence. The Club Manager will also partner closely with University of Kansas stakeholders and community partners, facilitating the Club's integration with campus leadership and athletics.
A major focus of this role is membership growth and engagement. The Club Manager works collaboratively with sales and marketing teams to drive membership acquisition programs, deliver compelling member programming, and implement retention strategies by analyzing usage trends and engaging proactively with members. In addition to the operational duties, the Club Manager holds accountability for financial performance by managing budgets, forecasting, and identifying opportunities for revenue enhancement through upgrades, events, and service expansion.
Overall, this position offers an exciting opportunity for an ambitious hospitality professional to lead a premium social club within a collegiate sports and entertainment environment. It blends operational oversight with strategic revenue initiatives and member relationship management. Oak View Group encourages candidates who embody a relationship-driven mindset, business acumen, and a passion for hospitality excellence to apply and contribute to the continued success of the University of Kansas Social Club.
Job Requirements
- Bachelor's degree in hospitality management business administration or related field preferred
- 3-5 years leadership experience in hospitality private clubs or premium venues
- proven experience managing budgets forecasting and financial performance
- excellent communication and interpersonal skills
- ability to lead and motivate a diverse team
- strong organizational and multitasking abilities
- flexibility to work evenings weekends and event days as required
Job Qualifications
- 3-5 years of leadership experience in hospitality private clubs restaurants or premium venues
- strong financial acumen with experience managing budgets forecasting and driving profitability
- experience in membership-based or relationship-driven environments preferred
- sales mindset with the ability to support revenue growth and member acquisition
- exceptional interpersonal and communication skills with a polished professional presence
- highly organized with the ability to manage multiple priorities in a dynamic environment
- experience in collegiate or sports entertainment venues is a plus
Job Duties
- Oversee daily operations of the University of Kansas Social Club ensuring a seamless and elevated member and guest experience
- partner with culinary service and events teams to execute club dining events and game day operations at a high standard
- maintain a strong presence during peak periods events and key member touchpoints
- ensure adherence to all club policies standards and brand expectations
- serve as a key liaison between membership operations culinary and private events teams
- support training and development of club staff to ensure alignment with service standards and member expectations
- assist the General Manager of Hospitality with broader OVG hospitality operations as needed including events and venue-wide initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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