Title Catering Server | Part-Time | Iowa Events Center

Des Moines, IA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $16.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

401(k) savings plan

401(k) matching

tip eligibility

Employee Discounts

flexible schedule

Training opportunities

Paid Time Off

Job Description

Oak View Group (OVG) is a leading global company specializing in premium live entertainment infrastructure and services. Established in 2015, OVG operates a unique platform that encompasses venue development, venue management, hospitality services, and sponsorship sales. The company manages seven world-class owned venues and supports a diverse client roster consisting of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Based in Des Moines, Iowa, the Iowa Events Center is one of OVG's premier venues, hosting a wide range of events that include concerts, sporting events, conventions, and catered functions. The Iowa Events Center serves as a vibrant hub for community engagement and live entertainment, attracting visitors locally and internationally. OVG prides itself on innovation, excellence in service, and a commitment to fostering diverse and inclusive workplaces that drive positive experiences for all stakeholders.

The role of Catering Server at the Iowa Events Center is a part-time position designed for energetic, attentive, and personable individuals who thrive in fast-paced live event environments. As a Catering Server, you will be integral to the success of catered functions within the venue's dining areas, ensuring that guests receive impeccable service aligned with the company’s standards of excellence. The position pays an hourly rate of $16.00 to $18.00 and is also tip eligible, making it financially rewarding for those who excel in customer interaction.

This role demands a professional attitude and the ability to adapt quickly to changing event scenarios. Candidates must be comfortable reading and comprehending Banquet Event Orders to accurately set up guest events with the correct linen, dishware, glassware, and flatware. Serving includes delivering meals or replenishing buffet items and providing beverages, including alcoholic drinks, with strict adherence to state and federal ID verification laws. Strong communication skills are vital for responding to guest requests and handling concerns efficiently, maintaining an organized workspace, and sustaining cleanliness and safety standards throughout the service areas.

The Catering Server position also requires flexibility with work schedules, including nights, weekends, and extended hours, aligning with event timings and business needs. This role presents a great opportunity to join a globally recognized company that values diversity, inclusivity, and innovation. Employees in part-time roles at OVG benefit from a 401(k) savings plan with company matching, contributing to their financial wellness. The position will remain open until July 24, 2026, allowing interested applicants ample time to apply and join a dynamic team dedicated to delivering outstanding live entertainment experiences.

Job Requirements

High school diploma or equivalent
Minimum 1 year of server experience in a relevant field
Ability to understand and follow event-specific instructions
Strong communication skills
Ability to work flexible hours including evenings and weekends
Must be legally authorized to serve alcoholic beverages according to state and federal laws
Must maintain excellent attendance and punctuality

Job Qualifications

High school diploma or equivalent preferred
1+ years of experience as a server in fine dining, large-scale dining facility, or similar field preferred
Detail-oriented with the ability to multi-task
Ability to prioritize and execute written tasks in a fast-paced environment
Ability to be self-directed while working in a team environment
Excellent interpersonal and communication skills
Ability to work a flexible schedule including nights, weekends, and long hours

Job Duties

Meet the company standard for excellence in guest service
Interact professionally with co-workers and maintain uniform standards
Read and comprehend Banquet Event Orders to properly set up events with appropriate linens, dishware, glassware, and flatware
Serve meals to guests or replenish buffet service items
Serve beverages including alcoholic drinks while checking IDs according to regulations
Listen and respond to customer requests or concerns
Refill salt, pepper, sugar, cream, condiments, and napkins as needed
Replace tableware and linens during events or room turnover
Maintain a clear and organized workspace
Uphold sanitation, health, and safety standards in work areas