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Title Catering Coordinator | Full-Time | Iowa Events Center

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $25.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, Oak View Group has rapidly expanded its presence across four continents, managing a portfolio that includes seven world-class venues and a vast range of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. The company’s expertise lies not only in venue development but also in comprehensive venue management, hospitality, and sponsorship sales. Oak View Group’s dedication to innovation and excellence has made it a trusted partner for delivering unforgettable live experiences worldwide.

Located at the Iowa Events Center in Des Moines, Iowa, Oak View Group is seeking a dedicated and organized Catering Coordinator to join their Food & Beverage Management team on a full-time basis. The role is crucial in supporting the Catering and Culinary Departments by managing administrative functions that ensure seamless event operations. This position pays an hourly rate between $22.00 and $25.00, coupled with an attractive benefits package including health, dental, and vision insurance, a 401(k) savings plan with company matching, and paid time off consisting of vacation days, sick days, and 11 holidays. The position will remain open until October 23, 2026.

As the Catering Coordinator, the successful candidate will play a pivotal role in coordinating catering operations from behind the scenes. Their responsibilities encompass supporting event set-up timelines, maintaining accurate event orders (BEOs), managing signage for events, coordinating temporary staff and new hires, and administering staff schedules. Additionally, the coordinator acts as a liaison between multiple departments and staffing agencies to ensure adequate and timely support for events. Attendances, timesheets, and payroll distribution are also managed within this role, emphasizing its integral function in the smooth execution of catering activities.

This role demands strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced, event-driven environment. The coordinator will also participate actively in meetings to facilitate communication across teams and contribute to the hiring and orientation process for new catering staff. The position requires flexibility in working hours, including days, evenings, and weekends to support catered functions, highlighting the dynamic nature and importance of adaptability within the event management industry.

Oak View Group values diversity and inclusivity as fundamental to its culture and success. They are committed to creating environments that reflect and celebrate the communities they serve, fostering innovation and excellence. The Catering Coordinator role offers a unique opportunity to join a forward-thinking organization that prioritizes collaboration, professionalism, and the delivery of premium live event experiences. Individuals who thrive in fast-moving settings and possess excellent communication and interpersonal skills will find this position rewarding and essential in contributing to the ongoing success of Oak View Group's services at the Iowa Events Center.

Job Requirements

  • associate's degree or equivalent from a two-year college or technical school, or an equivalent combination of education and experience
  • previous experience in an administrative or event coordination role
  • strong communication and interpersonal skills
  • proficiency in MS Word, Excel, and Outlook
  • ability to multitask and manage multiple priorities
  • self-motivated and able to work independently
  • flexible schedule including availability on evenings and weekends

Job Qualifications

  • associate's degree or equivalent from a two-year college or technical school, or an equivalent combination of education and experience preferred
  • previous experience in an administrative role is a plus
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced, event-driven environment
  • intermediate computer skills in MS Word, Excel, and Outlook in a Windows environment
  • detail-oriented with the ability to multitask and prioritize tasks
  • ability to be self-directed and work independently
  • ability to work varied schedules including days, evenings, and weekends

Job Duties

  • provides support to the Catering & Culinary Departments with coordination and communication of operation set-up timelines
  • updates their own BEO Book promptly for accurate communication between departments
  • creating, organizing, and pulling signage for events as needed
  • receives new hire information from Senior Catering Manager and provides department orientation and tour
  • participates in weekly BEO meetings and staff meetings to facilitate excellent communication
  • interview and hire for open positions
  • updates employee schedules for Catering employees including availability and RTO requests
  • prints schedules and timesheets for Catering staff
  • coordinates with staffing agencies on temporary staff needs
  • checks in temporary staff for shifts and reports temp hours
  • provides administrative support including replenishment sheets, signage, contact sheets, schedules, and employee email lists
  • tracks office stock levels and notifies Office Manager when supplies need ordering
  • oversees catered events and staff as directed
  • maintains employee attendance tracker and communicates attendance points
  • responsible for paycheck distribution on paydays
  • orders paper and coffee supplies and inventory
  • updates employee communication postings

Job Criteria

Experience

No experience required


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