Title Busser | Part-Time | Vanderbilt University Performance Dining

Murfreesboro, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $18.00 - $20.00

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is a global leader in the premium live entertainment infrastructure and services industry. Founded in 2015, OVG specializes in venue development and offers end-to-end capabilities across venue management, hospitality, and sponsorship sales. The company manages a portfolio of seven world-class venues and serves a client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions around the world, spanning four continents. OVG is dedicated to creating unparalleled experiences for guests and clients by providing superior hospitality and event services.

The Busser position at Vanderbilt University Performance Dining, managed by Oak View Group, is a vital role within the restaurant's service team. This part-time role is located in Nashville, Tennessee, and offers an hourly wage ranging from $18.00 to $20.00. The Busser supports servers and kitchen staff by delivering food and drink orders to guests and maintaining cleanliness and orderliness in the dining areas. This role demands attention to detail, efficient coordination with other team members, and a commitment to enhancing the overall dining experience.

As a Busser, you will be responsible for collecting prepared food items from the kitchen and ensuring their safe and timely delivery to guests. Attention to order accuracy and special dietary needs is crucial to providing excellent customer service. Additionally, you will assist in setting up tables with clean utensils and condiments before guests arrive, as well as promptly clearing and resetting tables after use to maintain a smooth flow of service. Maintaining the cleanliness of dining tables, chairs, and surrounding areas, including the outdoor dining spaces, will be an ongoing part of your daily duties.

This role requires physical stamina, including the ability to stand and walk for extended periods and to carry food trays or plates safely. Strong verbal communication skills are essential for interacting with customers and coordinating with kitchen and service staff. You will need to be detail-oriented and capable of handling multiple tasks simultaneously in a fast-paced environment, always maintaining a friendly and approachable demeanor. Working collaboratively with members of the team will be key to delivering seamless and exceptional service to guests.

Oak View Group values diversity, inclusivity, and equal opportunity employment. The company actively fosters an environment where diverse voices are heard and celebrated, recognizing that this inclusiveness drives innovation, strengthens people, and improves service excellence. The Busser role at Vanderbilt University offers a fantastic opportunity to join a dynamic team dedicated to outstanding hospitality and to develop your skills in a supportive and engaging workplace. This position remains open continuously with no set application deadline, reflecting the company’s ongoing commitment to finding passionate team members.

Job Requirements

high school diploma or equivalent preferred
prior experience in a restaurant or food service setting preferred
ability to stand and walk for extended periods
ability to lift and carry food trays or plates
excellent verbal communication skills
strong attention to detail
ability to multitask and prioritize
ability to work in a fast-paced environment
willingness to collaborate with team members
availability to work flexible hours including evenings and weekends

Job Qualifications

prior experience in a restaurant or food service setting is preferred
ability to stand and walk for extended periods, lift and carry food trays or plates, and navigate outdoor spaces comfortably
excellent verbal communication skills to interact with customers and effectively relay information to team members
strong attention to detail to ensure accurate order delivery and customer satisfaction
ability to handle multiple tasks simultaneously, prioritize responsibilities, and work efficiently in a fast-paced environment
willingness to work collaboratively with the kitchen and serving staff to provide seamless service
a friendly and approachable demeanor with the ability to provide exceptional customer service

Job Duties

collect prepared food items from the kitchen and ensure their safe transportation to seating areas
verify that the food being delivered matches the order details, paying attention to special requests, allergies, or dietary restrictions
deliver food promptly to customers while it is still fresh and hot, ensuring that they receive their orders in a timely manner
assist picking up drink orders at the bar and delivering them to the guest
set up tables with clean utensils and condiments before guests arrive
clear and reset tables promptly after customers have finished dining
ensure tables are properly arranged and presentable for the next guests
maintain cleanliness and organization in the outdoor dining area, clearing empty plates, utensils, and other waste from tables when necessary
collaborate with kitchen staff, servers, bartenders and other restaurant personnel to ensure smooth and coordinated service
regularly check and clean dining tables, chairs, and surrounding areas to maintain cleanliness and a neat appearance
empty and clean garbage cans before, during and after each shift
wipe down tables and clean debris around dining area and sitting down guest
assist with general cleaning tasks as needed, including restocking supplies, cleaning glassware, and bar
collect all recyclable garbage disposables and place on assigned garbage
maintain an adequate supply of disposable plates, containers and utensils