Title Beverage Supervisor | Part-Time | Mass Mutual Center
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $20.00 - $22.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a renowned global leader specializing in premium live entertainment infrastructure and services. Established in 2015, the company has quickly grown to become a dominant force in the industry by offering comprehensive capabilities spanning venue development, venue management, hospitality, and sponsorship sales. OVG manages a diverse portfolio of seven world-class venues and serves an extensive client roster that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is dedicated to innovation, inclusivity, and excellence, striving to create memorable and dynamic entertainment experiences for audiences worldwide.
The Mass Mutual Center in Springfield, Massachusetts, is one of the premier venues under the OVG umbrella. Known for hosting a variety of live events including concerts, sports events, and conventions, the Mass Mutual Center is at the heart of the region's entertainment scene, offering guests a vibrant and engaging atmosphere. As part of OVG, the center upholds the highest standards in guest services and operational excellence.
The Beverage Supervisor role at Mass Mutual Center is a part-time position that plays a crucial role in the food and beverage management team. This position is responsible for overseeing all aspects of beverage operations within the venue, including ordering, storing, and distributing beverage products. The Beverage Supervisor must demonstrate strong leadership abilities, excellent communication skills, and the ability to thrive in a fast-paced, event-driven environment. This role requires a personable individual who can maintain professionalism and control in dynamic situations, including supervising beverage service and ensuring compliance with age verification laws.
The role involves assisting Food & Beverage Managers with tasks such as training staff, managing inventory levels, and supporting special events. The Beverage Supervisor is expected to maintain exceptional attendance and flexibility to work during scheduled events according to business needs. The position offers competitive hourly pay between $20.00 and $22.00. Moreover, part-time employees benefit from OVG's 401(k) savings plan with matching contributions, reflecting the company's commitment to employee well-being and retention.
This position demands a candidate who can uphold sanitation, health, and safety standards, ensure equipment is clean and operational before events, and recognize and address situations involving visibly intoxicated guests. The Beverage Supervisor not only manages current operations but also contributes to continuous improvements in service quality and operational efficiency. Joining Oak View Group means becoming part of a team that values diversity, inclusivity, and innovation to drive positive disruptions in the sports and live entertainment industry. The company is an equal opportunity employer, dedicated to fostering a workplace where all employees feel valued and empowered to achieve excellence.
The Mass Mutual Center in Springfield, Massachusetts, is one of the premier venues under the OVG umbrella. Known for hosting a variety of live events including concerts, sports events, and conventions, the Mass Mutual Center is at the heart of the region's entertainment scene, offering guests a vibrant and engaging atmosphere. As part of OVG, the center upholds the highest standards in guest services and operational excellence.
The Beverage Supervisor role at Mass Mutual Center is a part-time position that plays a crucial role in the food and beverage management team. This position is responsible for overseeing all aspects of beverage operations within the venue, including ordering, storing, and distributing beverage products. The Beverage Supervisor must demonstrate strong leadership abilities, excellent communication skills, and the ability to thrive in a fast-paced, event-driven environment. This role requires a personable individual who can maintain professionalism and control in dynamic situations, including supervising beverage service and ensuring compliance with age verification laws.
The role involves assisting Food & Beverage Managers with tasks such as training staff, managing inventory levels, and supporting special events. The Beverage Supervisor is expected to maintain exceptional attendance and flexibility to work during scheduled events according to business needs. The position offers competitive hourly pay between $20.00 and $22.00. Moreover, part-time employees benefit from OVG's 401(k) savings plan with matching contributions, reflecting the company's commitment to employee well-being and retention.
This position demands a candidate who can uphold sanitation, health, and safety standards, ensure equipment is clean and operational before events, and recognize and address situations involving visibly intoxicated guests. The Beverage Supervisor not only manages current operations but also contributes to continuous improvements in service quality and operational efficiency. Joining Oak View Group means becoming part of a team that values diversity, inclusivity, and innovation to drive positive disruptions in the sports and live entertainment industry. The company is an equal opportunity employer, dedicated to fostering a workplace where all employees feel valued and empowered to achieve excellence.
Job Requirements
- High school diploma or equivalent
- 1-2 years experience working in a supervisory capacity in a fast-paced restaurant or catering environment
- Ability to supervise the work of others
- Strong communication skills
- Ability to work in a team-oriented, fast-paced event-driven environment
- Valid food handling certificate or alcohol service permit if required by state or federal regulations
- Ability to handle cash accurately
- Proficient in basic math functions such as addition, subtraction, multiplication, division, and percentages
Job Qualifications
- 1-2 years' experience in a supervisory role in a fast-paced restaurant or catering environment or applicable education
- Ability to supervise and lead others effectively
- Strong communication skills to interact respectfully with employees, management, and guests
- Capability to work well in a team-oriented, fast-paced, event-driven setting
- Possession of valid food handling certificate or alcohol service permit if required by regulations
- Ability to handle cash accurately and responsibly
- Proficiency in basic math functions relevant to POS transactions, cash reconciliation, and inventory management
Job Duties
- Oversee all aspects of beverage ordering with assistance from Food and Beverage Managers
- Supervise beverage service including alcoholic beverages and verify guest identification for age compliance
- Assist with beverage orders to maintain proper inventory levels
- Maintain sanitation, health, and safety standards in work areas
- Ensure location equipment is operable and clean prior to events
- Recognize and manage guests who are visibly intoxicated
- Enforce all Oak View Group policies and procedures
- Assist management with training, inventory, and special events
- Perform other duties as assigned by managers and supervisors
Job Criteria
Experience
No experience required
Job Location
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