Title Beverage Supervisor | Part-Time | Mass Mutual Center

Springfield, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $20.00 - $22.00

Work Schedule

Standard Hours

Split Shifts

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, with a comprehensive platform that covers venue development and end-to-end solutions across venue management, hospitality, and sponsorship sales. Founded in 2015, OVG oversees a collection of world-class owned venues and manages an extensive client roster that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is renowned for delivering exceptional experiences in sports, music, and live events through its dedication to innovative venue design, superior customer service, and operational excellence. Oak View Group’s commitment to inclusivity and diversity fosters an environment where creativity and collaboration thrive, further strengthening its industry position and enhancing the experiences it provides to guests and partners alike.

The Mass Mutual Center in Springfield, Massachusetts, part of the Oak View Group’s portfolio, is currently seeking a Beverage Supervisor to join their team on a part-time basis. This role is essential to the Food and Beverage department, focusing on overseeing the ordering, storage, and distribution of all beverage products within the venue. The Beverage Supervisor position offers an hourly wage between $20.00 and $22.00 and includes benefits for part-time employees such as a 401(k) savings plan with matching contributions. This role demands a professional who is personable, highly organized, and flexible enough to work in a dynamic, fast-paced environment frequently shaped by live events and large crowds.

As a Beverage Supervisor, you will be responsible for supervising and coordinating all aspects of beverage service, including alcoholic beverages, ensuring compliance with legal age verification, sanitation, health, and safety standards. You will work closely with Food and Beverage Managers on important projects like training staff, managing inventory levels, and supporting special events to maintain efficient operations. This role requires someone who takes pride in maintaining equipment cleanliness and operability, demonstrates excellent attendance, and is proactive in enforcing company policies—especially those related to responsible alcohol service and guest safety. Your ability to communicate effectively with employees, management, volunteers, and guests will contribute to fostering a positive, enthusiastic, and cooperative workplace culture. Moreover, the position plays a key part in upholding the Oak View Group’s commitment to inclusivity, quality service, and operational excellence within the vibrant environment of the Mass Mutual Center.

Job Requirements

1-2 years experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
Ability to supervise the work of others
Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
Ability to work well in a team-oriented, fast-paced, event-driven environment
Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
Ability to handle cash accurately and responsibly
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory

Job Qualifications

1-2 years experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
Ability to supervise the work of others
Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
Ability to work well in a team-oriented, fast-paced, event-driven environment
Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
Ability to handle cash accurately and responsibly
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory

Job Duties

Oversee all aspects of beverage ordering with the assistance of other Food and Beverage Managers
Supervise beverage service, including alcoholic beverages, and verify guest identification to ensure compliance with minimum age requirements
Assist with beverage orders to ensure proper inventory levels are maintained
Maintain sanitation, health, and safety standards in work areas
Show demonstrated ability to meet the company standard for excellent attendance
Assure that the location equipment is operable and clean prior to the start of the event
Recognize guests that are visibly intoxicated and take action to cut off alcohol to such individuals
Enforce all OVG policies and procedures
Assist the management team with projects including training, inventory, and special events
Perform all other duties as assigned by the managers and supervisors