Title Bartender | Part-Time | Worcester Red Sox (Polar Park)

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $10.00 - $18.75

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services. Established in 2015, OVG has quickly emerged as a pioneering force in the sports and entertainment industry, managing an impressive portfolio that includes seven world-class venues worldwide. Their expertise spans venue development, management, hospitality, and sponsorship sales, which collectively enable them to deliver unparalleled experiences for both clients and guests. As a company that thrives on innovation, diversity, and excellence, Oak View Group provides a vibrant and inclusive work environment that champions the strengths of its diverse workforce. The organization is dedicated to fostering a culture that encourages creativity and collaboration, which has earned it a reputation as an employer of choice across four continents. The Worcester Red Sox, playing at the state-of-the-art Polar Park in Worcester, Massachusetts, is one of the premier sports venues under OVG's management. This ballpark is not only a hub for thrilling baseball games but also serves as a key entertainment destination in the region, offering fans and visitors a memorable and enjoyable experience. Working with the Worcester Red Sox means becoming part of a passionate team committed to excellence in every aspect of guest service and operations.

The Bartender position at the Worcester Red Sox is an exciting opportunity for individuals who are personable, professional, and excel in a dynamic, fast-paced hospitality setting. As a part-time role, this job invites candidates who can work flexible schedules, including nights, weekends, and long event hours. The bartender will be responsible for the timely and efficient service of both alcoholic and non-alcoholic beverages, ensuring compliance with all relevant state and federal laws regarding alcohol service. This role is tip eligible with an hourly wage of $6.75, allowing dedicated employees to significantly enhance their income through excellent customer interactions and upselling skills. Bartenders at Polar Park not only serve drinks but also contribute to creating a welcoming and safe environment, handling guest requests and resolving potential conflicts with professionalism and tact. The position requires maintaining a clean workspace, accurate cash handling, and restocking supplies as needed, all while delivering superior guest service under pressure. Employees are expected to adhere to company standards for appearance and conduct, helping to uphold the high-quality atmosphere synonymous with Oak View Group and the Worcester Red Sox. This role offers valuable experience for those passionate about hospitality and customer service, providing opportunities to develop skills in communication, teamwork, and conflict resolution within a renowned live entertainment context. With benefits such as a 401(k) savings plan and matching for part-time employees, this position combines the excitement of working in a celebrated sports and entertainment venue with meaningful opportunities for career and personal growth.

Job Requirements

Six months or more experience bartending
High school diploma or GED preferred
Bartending school preferred
Accurate cash handling skills
Ability to prioritize tasks in a fast-paced environment
Ability to be self-directed while working in a team-oriented environment
Excellent interpersonal and communication skills
Ability to work flexible schedule including nights, weekends, and long hours

Job Qualifications

Six months or more experience bartending
High school diploma or GED is preferred
Bartending school preferred
Accurate cash handling skills required
Ability to prioritize tasks in a fast-paced environment
Ability to be self-directed while working in a team-oriented environment
Excellent interpersonal and communication skills
Ability to work a flexible schedule, including nights, weekends, and long hours

Job Duties

Demonstrate ability to meet the company standard for excellence in guest service, interaction with co-workers, and uniform standards
Follow the bar pre-shift notes and bar menus and provide service as described
Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state and federal regulations pertaining to the distribution of alcohol
Responsible for learning or having knowledge of various beer, wine varieties and spirits available and being able to learn to suggestively upsell products to guests
Pour drinks responsibly in accordance with company standards for serving size
Check the guest's ID in accordance with state and federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages
Communicate a cut-off to a guest as required
Listen and respond to any customer requests or concerns
De-escalate intoxicated guest situations and contact management or security as required
Contact a management member if unable to resolve or make a decision beyond the scope of standard decision-making
Request additional products or restock products as needed
Responsible for the issued bank at the bar
Maintain a clean and sanitary workstation at all times and ensure that bar equipment is clean and well maintained
Other duties may include setting up and breaking down bar equipment and assisting with the organization of the cooler