Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Paid holidays
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, the company operates a platform that includes venue development and comprehensive capabilities in venue management, hospitality, and sponsorship sales. Serving seven world-class owned venues and a prestigious client roster, OVG manages iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This diverse and dynamic scope positions Oak View Group as a pioneering force in the sports and live entertainment industry, committed to innovation and excellence.
Within this thriving organization, The Baylor Club located in Waco, Texas, is a premier venue offering exceptional event spaces and catering services that complement the overall visitor experience. The Baylor Club requires an experienced Banquet Supervisor to oversee banquet and event operations, ensuring an exceptional level of service, meticulous attention to detail, and seamless event execution.
The Banquet Supervisor role at The Baylor Club is a full-time position offering an hourly wage ranging from $16.00 to $18.00. This role is pivotal in managing all facets of banquet and event service including setup, food presentation, customer service during the event, and cleanup afterward. The supervisor acts as a liaison between guests, kitchen staff, and other departments, ensuring flawless communication and coordination. This role also involves training and coaching banquet staff to uphold and exceed service standards.
Key responsibilities include maintaining a warm and service-oriented demeanor towards guests and colleagues, closely monitoring event progress and guest satisfaction, arranging service logistics in collaboration with other departments, and ensuring proper presentation and placement of table settings, buffet layouts, and food service tables. The supervisor is also responsible for overseeing post-event cleanup, equipment storage, and implementation of staff training programs.
The Banquet Supervisor is expected to lead by example with attention to detail, multitasking skills, and a commitment to quality. Regular communication with kitchen and sales teams is essential to optimize service delivery and inventory management. Participation in food and beverage meetings helps maintain continuous improvement aimed at enhancing the guest experience. The position requires flexibility to work varied schedules, including evenings and weekends, aligned with event demands.
Oak View Group values diversity and inclusion as key drivers of innovation and excellence, fostering an environment where all voices are heard and respected. Employment with OVG offers numerous benefits, including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off including vacation days, sick days, and paid holidays.
Joining The Baylor Club as a Banquet Supervisor means becoming part of a visionary company dedicated to delivering outstanding event experiences and supporting the growth and development of its team members. The role remains open until August 21, 2026, offering ample opportunity for qualified candidates to apply and contribute to the success of one of the entertainment industry's most respected organizations.
Within this thriving organization, The Baylor Club located in Waco, Texas, is a premier venue offering exceptional event spaces and catering services that complement the overall visitor experience. The Baylor Club requires an experienced Banquet Supervisor to oversee banquet and event operations, ensuring an exceptional level of service, meticulous attention to detail, and seamless event execution.
The Banquet Supervisor role at The Baylor Club is a full-time position offering an hourly wage ranging from $16.00 to $18.00. This role is pivotal in managing all facets of banquet and event service including setup, food presentation, customer service during the event, and cleanup afterward. The supervisor acts as a liaison between guests, kitchen staff, and other departments, ensuring flawless communication and coordination. This role also involves training and coaching banquet staff to uphold and exceed service standards.
Key responsibilities include maintaining a warm and service-oriented demeanor towards guests and colleagues, closely monitoring event progress and guest satisfaction, arranging service logistics in collaboration with other departments, and ensuring proper presentation and placement of table settings, buffet layouts, and food service tables. The supervisor is also responsible for overseeing post-event cleanup, equipment storage, and implementation of staff training programs.
The Banquet Supervisor is expected to lead by example with attention to detail, multitasking skills, and a commitment to quality. Regular communication with kitchen and sales teams is essential to optimize service delivery and inventory management. Participation in food and beverage meetings helps maintain continuous improvement aimed at enhancing the guest experience. The position requires flexibility to work varied schedules, including evenings and weekends, aligned with event demands.
Oak View Group values diversity and inclusion as key drivers of innovation and excellence, fostering an environment where all voices are heard and respected. Employment with OVG offers numerous benefits, including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off including vacation days, sick days, and paid holidays.
Joining The Baylor Club as a Banquet Supervisor means becoming part of a visionary company dedicated to delivering outstanding event experiences and supporting the growth and development of its team members. The role remains open until August 21, 2026, offering ample opportunity for qualified candidates to apply and contribute to the success of one of the entertainment industry's most respected organizations.
Job Requirements
- Associate's degree or equivalent
- 2-3 years of related experience and/or training
- Certification in advanced food service sanitation training
- Valid Manager's ServSafe Certification
- Valid Alcohol Service Permit
- Familiarity with inventory cost control and menu planning
- Basic computer proficiency including Microsoft Office
- Working knowledge of point-of-sale and timekeeping systems
- Previous supervisory experience
- Knowledge of food and beverage operation and preparation
- Cash handling abilities
- Ability to work flexible hours including evenings and weekends
- Excellent verbal and written communication skills
- Strong motivation and quality focus
- Detail-oriented with multitasking ability
- Leadership skills
Job Qualifications
- Associate's degree (A.A.) or equivalent from a two-year college or technical school
- 2-3+ years of related experience and/or training, or an equivalent combination of education and experience
- Nationally recognized, advanced food service sanitation training course certification
- Valid Manager's ServSafe Certification
- Valid Alcohol Service Permit
- Familiar with inventory cost control and menu planning
- Basic computer proficiency: e-mail, Excel, Word, Outlook, Schedule+
- Working knowledge of point-of-sale and timekeeping systems
- Previous supervisory experience is required
- Knowledge of food and beverage operation and preparation is required
- Cash handling abilities and basic math skills, including significant number manipulation
- Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements
- Good verbal and written communication skills
- Must be highly motivated and quality-driven
- Detail-oriented yet able to excel while multi-tasking
- Able to accept responsibility and lead by example
Job Duties
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
- Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction
- Coordinates with other departments to arrange for the delivery of requested services
- Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service
- Ensures all functions are set and staff is prepared and organized before required time on banquet event orders
- Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive
- Ensures proper setting of buffet tables and other food service tables
- Arranges for and ensures proper sequence of service for each event
- Supervises clearing and post-function cleanup and garbage removal
- Maintains clean and orderly back areas, pre-function areas, and storage areas
- Assures that all china, glassware, silverware, linen, etc., are returned to their proper location after each event
- Supervises the handling, storage, and security of all catering service equipment and decor
- Assists with staff training programs
- Conducts regular staff meetings to build rapport and ensures colleagues are well informed
- Clearly projects the visions of the department and measures progress
- Attends weekly food and beverage meetings to continuously evaluate strategies and ideas for enhancement to benefit the guest experience
- Reviews scheduling and labor needs to meet the guests' needs as well as maximize efficiency
- Works with the Executive Chef to ensure appropriate inventories are stocked, including food and beverage and non-food and beverage items used for food and beverage events
- Works with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms
- Becomes familiar with the computer systems and technology currently in use in the various food and beverage areas and administration as they relate to food and beverage, from both a hardware and software perspective
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
