Title Banquet Server | Part-Time | Sevierville Convention Center
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, renowned for its extensive platform that encompasses venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG oversees a diverse portfolio of seven world-class owned venues and manages iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The organization is dedicated to creating memorable and high-caliber experiences in the live entertainment sector. OVG's commitment to innovation, diversity, and inclusion drives its success and fosters a vibrant workplace where talent thrives.
The Sevierville Convention Center, part of the Oak View Group's venue collection, is a premier event facility located in Sevierville, Tennessee. Positioned approximately seven miles south of I-40 and boasting scenic views of the Smoky Mountains and the Sevierville Golf Club, the convention center offers extensive and versatile event spaces. It caters to a wide range of events including competitive arts shows, trade and retail exhibitions, meetings, conventions, retreats, seminars, banquets, receptions, and holiday parties. The facility features a beautiful ballroom that can accommodate up to 1500 guests, two large exhibit halls totaling over 100,000 square feet, and multiple smaller meeting rooms, allowing for tailored event setups and a commitment to exceeding client expectations.
The Banquet Server role at the Sevierville Convention Center is a part-time position offering an hourly wage between $17.00 and $18.00. This position plays a crucial role in delivering exceptional customer service throughout the entire event experience. The Banquet Server is responsible for serving food and beverages to guests, ensuring timely and accurate delivery, and maintaining a high level of professionalism and sanitation. This role requires the ability to anticipate guest needs, manage multiple tasks efficiently in a fast-paced environment, and respond promptly to any concerns or special requests. The position demands physical stamina as servers are often required to lift, push, pull, or carry heavy trays and equipment.
Part-time employees at Oak View Group benefit from access to a 401(k) savings plan with company matching, emphasizing the organization's commitment to supporting employees' long-term financial wellbeing. The role requires flexibility in scheduling, including availability for night shifts, weekends, and select holidays to accommodate the diverse event calendar. The Sevierville Convention Center team values punctuality, consistent attendance, and a positive attitude, fostering an environment where team members are encouraged to thrive and contribute to delivering distinguished service in the hospitality industry. This position remains open until October 9, 2026, inviting dedicated individuals passionate about hospitality and live events to join a dynamic and reputable industry leader.
The Sevierville Convention Center, part of the Oak View Group's venue collection, is a premier event facility located in Sevierville, Tennessee. Positioned approximately seven miles south of I-40 and boasting scenic views of the Smoky Mountains and the Sevierville Golf Club, the convention center offers extensive and versatile event spaces. It caters to a wide range of events including competitive arts shows, trade and retail exhibitions, meetings, conventions, retreats, seminars, banquets, receptions, and holiday parties. The facility features a beautiful ballroom that can accommodate up to 1500 guests, two large exhibit halls totaling over 100,000 square feet, and multiple smaller meeting rooms, allowing for tailored event setups and a commitment to exceeding client expectations.
The Banquet Server role at the Sevierville Convention Center is a part-time position offering an hourly wage between $17.00 and $18.00. This position plays a crucial role in delivering exceptional customer service throughout the entire event experience. The Banquet Server is responsible for serving food and beverages to guests, ensuring timely and accurate delivery, and maintaining a high level of professionalism and sanitation. This role requires the ability to anticipate guest needs, manage multiple tasks efficiently in a fast-paced environment, and respond promptly to any concerns or special requests. The position demands physical stamina as servers are often required to lift, push, pull, or carry heavy trays and equipment.
Part-time employees at Oak View Group benefit from access to a 401(k) savings plan with company matching, emphasizing the organization's commitment to supporting employees' long-term financial wellbeing. The role requires flexibility in scheduling, including availability for night shifts, weekends, and select holidays to accommodate the diverse event calendar. The Sevierville Convention Center team values punctuality, consistent attendance, and a positive attitude, fostering an environment where team members are encouraged to thrive and contribute to delivering distinguished service in the hospitality industry. This position remains open until October 9, 2026, inviting dedicated individuals passionate about hospitality and live events to join a dynamic and reputable industry leader.
Job Requirements
- High school diploma or equivalent GED preferred
- Minimum of one year experience in events, banquets, or restaurants preferred
- Knowledge and experience as a banquet server
- Ability to lift, push, pull, or carry heavy objects frequently
- Ability to work flexible schedule including nights, weekends, and holidays
- Knowledge of basic arithmetic
- Punctual with consistent attendance
- Ability to respond to customer complaints or inquiries
Job Qualifications
- High school diploma or equivalent GED strongly preferred
- Minimum of one (1) year of work experience in events, banquets, or restaurants preferred
- Knowledge and/or experience as a banquet server or banquet waiter
- Must be able to lift, push, pull, or carry heavy objects often with the ability to carry at least 8 entrees per tray
- Ability to work a flexible schedule, including nights, weekends, and select holidays
- Knowledge of basic arithmetic (addition, subtraction, multiplication, and division)
- Must be punctual with consistent attendance
- Must be able to respond to simple complaints or inquiries from customers
Job Duties
- Assist with the complete setup and breakdown of the banquet area
- Relay food and beverage orders
- Maintain a high level of cleanliness and awareness of sanitary practices
- Anticipate guests' needs and exceed customer service expectations
- Maintain composure in a fast-paced environment
- Relay important information about orders, allergies, and special requests to the appropriate person
- Respond urgently and appropriately to any concerns
- Present in professional appearance and mannerisms
Job Criteria
Experience
No experience required
Job Location
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