Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development and comprehensive management solutions. Established in 2015, OVG has quickly positioned itself at the forefront of the entertainment industry by operating seven world-class venues and working with some of the most iconic arenas, stadiums, convention centers, festivals, performing arts centers, and cultural institutions across four continents. With an unparalleled commitment to excellence, OVG delivers exceptional experiences through its integrated capabilities in venue management, hospitality, and sponsorship sales.
The Sevierville Convention Center, part of the Oak View Group's distinguished portfolio, is a premier event destination based in Sevierville, Tennessee. This expansive facility caters to a diverse array of events including competitive arts, trade and retail shows, meetings, conventions, retreats, seminars, banquets, receptions, and holiday parties. Featuring a stunning ballroom capable of hosting up to 1,500 guests, the center also provides two large exhibit halls totaling over 107,000 square feet and various intimate meeting rooms, making it an adaptable space suitable for events of all sizes and needs. Located on a hilltop with breathtaking views of the Smoky Mountains and the Sevierville Golf Club, the center offers convenient access for visitors from the wider Smoky Mountain area and is surrounded by a vibrant community known for excellent retail, dining, entertainment, and lodging amenities.
The Banquet Server role at the Sevierville Convention Center is a part-time position designed to deliver outstanding customer service throughout the lifecycle of events hosted at this prestigious venue. The role pays $17.00 to $18.00 per hour and offers part-time employees access to a 401(k) savings plan with matching contributions, supporting financial wellness alongside flexible working opportunities.
As a Banquet Server, you will be integral in ensuring that guests experience top-tier hospitality during banquets and catered events. Key responsibilities include greeting guests warmly, taking their food and beverage orders accurately, delivering orders promptly, and maintaining attentiveness to guests' needs by refilling beverages and responding to special requests or concerns in an efficient and professional manner. The role requires exceptional composure and professionalism in fast-paced environments, along with the physical capability to manage serving multiple entrees per tray and assist in setting up and breaking down banquet areas.
The ideal candidate will bring previous experience in event service, banquets, or restaurant environments, coupled with knowledge of basic arithmetic and a commitment to punctuality and consistent attendance. Flexibility to work nights, weekends, and select holidays is essential due to the nature of events. This opportunity not only promises to enhance your hospitality skills but also to connect you with a diverse, inclusive workplace that values innovation and service excellence. Join Oak View Group at the Sevierville Convention Center and be part of creating memorable event experiences in the heart of the Great Smoky Mountains, a region treasured for its natural beauty and vibrant community life.
The Sevierville Convention Center, part of the Oak View Group's distinguished portfolio, is a premier event destination based in Sevierville, Tennessee. This expansive facility caters to a diverse array of events including competitive arts, trade and retail shows, meetings, conventions, retreats, seminars, banquets, receptions, and holiday parties. Featuring a stunning ballroom capable of hosting up to 1,500 guests, the center also provides two large exhibit halls totaling over 107,000 square feet and various intimate meeting rooms, making it an adaptable space suitable for events of all sizes and needs. Located on a hilltop with breathtaking views of the Smoky Mountains and the Sevierville Golf Club, the center offers convenient access for visitors from the wider Smoky Mountain area and is surrounded by a vibrant community known for excellent retail, dining, entertainment, and lodging amenities.
The Banquet Server role at the Sevierville Convention Center is a part-time position designed to deliver outstanding customer service throughout the lifecycle of events hosted at this prestigious venue. The role pays $17.00 to $18.00 per hour and offers part-time employees access to a 401(k) savings plan with matching contributions, supporting financial wellness alongside flexible working opportunities.
As a Banquet Server, you will be integral in ensuring that guests experience top-tier hospitality during banquets and catered events. Key responsibilities include greeting guests warmly, taking their food and beverage orders accurately, delivering orders promptly, and maintaining attentiveness to guests' needs by refilling beverages and responding to special requests or concerns in an efficient and professional manner. The role requires exceptional composure and professionalism in fast-paced environments, along with the physical capability to manage serving multiple entrees per tray and assist in setting up and breaking down banquet areas.
The ideal candidate will bring previous experience in event service, banquets, or restaurant environments, coupled with knowledge of basic arithmetic and a commitment to punctuality and consistent attendance. Flexibility to work nights, weekends, and select holidays is essential due to the nature of events. This opportunity not only promises to enhance your hospitality skills but also to connect you with a diverse, inclusive workplace that values innovation and service excellence. Join Oak View Group at the Sevierville Convention Center and be part of creating memorable event experiences in the heart of the Great Smoky Mountains, a region treasured for its natural beauty and vibrant community life.
Job Requirements
- High school diploma or equivalent GED
- minimum one year of relevant work experience
- physical ability to lift, push, pull, or carry heavy objects frequently
- availability to work flexible hours including nights and weekends
- basic arithmetic skills
- punctuality and consistent attendance
- ability to handle customer inquiries and complaints
- professional demeanor
Job Qualifications
- High school diploma or equivalent GED strongly preferred
- minimum of one year of work experience in events, banquets, or restaurants preferred
- knowledge and/or experience as a banquet server or banquet waiter
- ability to carry at least 8 entrees per tray
- ability to work a flexible schedule including nights, weekends, and select holidays
- knowledge of basic arithmetic
- must be punctual with consistent attendance
- must be able to respond to simple complaints or inquiries from customers
Job Duties
- Assist with the complete setup and breakdown of the banquet area
- relay food and beverage orders
- maintain a high level of cleanliness and awareness of sanitary practices
- anticipate guests' needs and exceed customer service expectations
- maintain composure in a fast-paced environment
- relay important information about orders, allergies, and special requests to the appropriate person
- respond urgently and appropriately to any concerns
- present in professional appearance and mannerisms
Job Criteria
Experience
No experience required
Job Location
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