Title Banquet Server | Part-Time | Rhode Island Convention Center & Amica Mutual Pavilion

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, renowned for its comprehensive capabilities in venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG manages a diverse portfolio of iconic venues that includes arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This demonstrates OVG's far-reaching influence in the live entertainment sector and commitment to delivering exceptional experiences for event attendees worldwide. The Rhode Island Convention Center & Amica Mutual Pavilion, located in Providence, Rhode Island, is one of the premier venues under the OVG umbrella, known for hosting a wide array of events ranging from corporate gatherings and conferences to formal galas, weddings, and large-scale entertainment events. This venue is celebrated for its excellent facilities and high standard of guest service, making it a distinguished location for events within the region.

The Banquet Server position at the Rhode Island Convention Center & Amica Mutual Pavilion is a part-time, regular role designed to ensure impeccable food and beverage service during events. This role is essential in creating outstanding guest experiences, with the Banquet Server responsible for delivering professional, attentive, and efficient service that meets the event’s specifications and OVG’s elevated hospitality standards. The hourly wage for this role is $12.24 and is tip eligible according to the collective bargaining agreement. The role is covered by union benefits, reflecting the company's commitment to providing fair employment conditions. Moreover, the position is evergreen, accepting applications on an ongoing basis, which highlights the continual demand for skilled, guest-focused banquet servers within the venue.

In this role, the Banquet Server will undertake the setup and maintenance of banquet areas and food and beverage stations, ensuring that every aspect of the dining experience is handled with precision and care. Tasks include reading and understanding Banquet Event Orders to execute services in line with event requirements, providing fine dining-level service, and maintaining a polished and hospitable environment. The server must be able to respond effectively to guest needs, anticipate requests, and adapt to various event formats – from casual receptions to formal dinners. Collaboration with kitchen staff and event coordinators is critical for timely meal service and upholding ambiance throughout the event.

Beyond the direct serving responsibilities, the Banquet Server also contributes to the overall event success through diligent cleanup and resetting of banquet spaces, ensuring readiness for successive events and maintaining cleanliness and organization in all service areas. This role demands a high level of professionalism, social interaction skills, and the ability to work both independently during slower periods and as part of a cohesive team during busier service times. Employees in this role must demonstrate punctuality, reliability, and a guest-first attitude to uphold the venue’s reputation.

Oak View Group embraces diversity and inclusion as core values essential to fostering innovation, better service, and organizational excellence. The company actively seeks to build a team that reflects the diverse communities in which they operate, promoting equal employment opportunities without discrimination. This environment supports employees of varied backgrounds in contributing meaningfully to the live entertainment and hospitality industry. Overall, joining OVG as a Banquet Server offers individuals the opportunity to be part of a dynamic team dedicated to creating memorable experiences for guests at some of the most prestigious events and venues globally.