Title Banquet Manager | Full-Time | Utah Valley Convention Center
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is a dynamic and visionary entertainment and venue management company committed to delivering outstanding experiences through innovative venues and exceptional hospitality. Operating across multiple locations, OVG specializes in the management and operation of premier entertainment facilities, convention centers, and sports arenas, providing unforgettable events ranging from concerts and sports games to corporate conferences and private functions. The Utah Valley Convention Center, located in Provo, Utah, is one of the key venues managed by OVG's Food Services & Hospitality group. Known for its excellent reputation in event hosting, the Utah Valley Convention Center offers versatile spaces equipped with modern amenities designed to accommodate various event types, including weddings, social gatherings, corporate meetings, and large banquets. With an unwavering commitment to quality, efficiency, and guest satisfaction, the venue continuously strives to offer memorable experiences to its guests and clients through expert food and beverage services and world-class event execution.
The Banquet Manager role at Oak View Group’s Utah Valley Convention Center is a full-time, leadership position responsible for overseeing all banquet and catering operations to ensure the delivery of exemplary service and seamless event execution. This role carries the rewarding challenge of managing a diverse team, coordinating logistics, and maintaining compliance with all policies and regulations while working collaboratively with culinary, events, and sales teams. With an annual salary range of $55,000 to $65,000, the position offers both competitive pay and a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off including vacation, sick days, and holidays.
The Banquet Manager’s responsibilities are broad and impactful, encompassing oversight of all stages of banquet service—from event planning, staff scheduling and training, quality control, through to event breakdown and reporting. This hands-on leadership role ensures that every aspect of the banquet and catering operations runs smoothly and aligns with organizational goals of quality, profitability, compliance, and customer satisfaction. A key part of the role involves maintaining strict adherence to alcohol service regulations and food safety standards while expertly managing inventory, budgeting, and cost controls. Moreover, the Banquet Manager plays a crucial role in employee development, mentoring banquet staff to maximize performance and foster a positive, productive work environment.
The ideal candidate will bring a solid background in hospitality or food and beverage management, with specific experience in banquet and catering operations. Strong organizational abilities, excellent communication skills, and proficiency with point of sale systems and inventory management are essential to succeed. Flexibility in work hours is important due to the nature of events, which may include evenings, weekends, and holidays. If you are a motivated leader passionate about delivering exceptional hospitality experiences and thrive in a dynamic, fast-paced environment, this exciting opportunity with Oak View Group at Utah Valley Convention Center could be the perfect next step in your career.
The Banquet Manager role at Oak View Group’s Utah Valley Convention Center is a full-time, leadership position responsible for overseeing all banquet and catering operations to ensure the delivery of exemplary service and seamless event execution. This role carries the rewarding challenge of managing a diverse team, coordinating logistics, and maintaining compliance with all policies and regulations while working collaboratively with culinary, events, and sales teams. With an annual salary range of $55,000 to $65,000, the position offers both competitive pay and a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off including vacation, sick days, and holidays.
The Banquet Manager’s responsibilities are broad and impactful, encompassing oversight of all stages of banquet service—from event planning, staff scheduling and training, quality control, through to event breakdown and reporting. This hands-on leadership role ensures that every aspect of the banquet and catering operations runs smoothly and aligns with organizational goals of quality, profitability, compliance, and customer satisfaction. A key part of the role involves maintaining strict adherence to alcohol service regulations and food safety standards while expertly managing inventory, budgeting, and cost controls. Moreover, the Banquet Manager plays a crucial role in employee development, mentoring banquet staff to maximize performance and foster a positive, productive work environment.
The ideal candidate will bring a solid background in hospitality or food and beverage management, with specific experience in banquet and catering operations. Strong organizational abilities, excellent communication skills, and proficiency with point of sale systems and inventory management are essential to succeed. Flexibility in work hours is important due to the nature of events, which may include evenings, weekends, and holidays. If you are a motivated leader passionate about delivering exceptional hospitality experiences and thrive in a dynamic, fast-paced environment, this exciting opportunity with Oak View Group at Utah Valley Convention Center could be the perfect next step in your career.
Job Requirements
- Associate's degree or equivalent combination of education and experience
- 3-5 years of experience in hospitality, banquet, or catering operations
- Prior experience in catering sales, conference services or banquets
- Knowledge of revenue management and team motivation
- Ability to work effectively under time constraints and deadlines
- Familiar with inventory cost control and menu planning
- Basic computer proficiency with email, Excel, Word, Outlook
- Working knowledge of point of sale and timekeeping systems
- Ability to work a variable work schedule including daytime, evenings, weekends, holidays and irregular schedules
- Excellent verbal and written communication skills
- Knowledge of principles and techniques used in planning and servicing various events
- Ability to work professionally with coworkers, clients, event planners and vendors
- Ability to direct work of vendors and setup personnel during events
- Able to speak and write using proper English and grammar
- Ability to lift up to 50 pounds
Job Qualifications
- Associate's degree or equivalent combination of education and experience
- 3-5 years of experience in hospitality, banquet, or catering operations
- Prior experience in catering sales, conference services or banquets
- Knowledge of revenue management and team motivation
- Ability to work under pressure and meet deadlines
- Familiarity with inventory cost control and menu planning
- Basic computer proficiency including email, Excel, Word and Outlook
- Working knowledge of POS and timekeeping systems
- Ability to work variable schedules including evenings, weekends and holidays
- Excellent verbal and written communication skills
- Knowledge of event planning, coordination and servicing
- Professionalism in working with coworkers, clients and vendors
- Ability to direct setup personnel and vendors
- Proficient English speaking and writing skills
- Advance event planning skills including staffing, rentals, timelines and post-event reports
Job Duties
- Manage and run all banquet operations before, during and after events
- Complete banquet planning sheets in coordination with executive chef
- Order supplies and review set-up, food and beverage preparation
- Schedule staff, conduct employee check-in and training
- Inspect equipment and monitor POS systems
- Resolve guest complaints effectively
- Ensure compliance with all alcohol service policies and food safety regulations
- Conduct regular physical inventories and manage banquet budget controlling labor, beverage costs and supplies
- Brief staff on event requirements and assign specific work areas
- Enforce sanitation, cleanliness and company policies
- Assist in recruitment, training, mentoring and supervision of banquet employees
- Manage catered events including communication with staff and guests
- Generate employee schedules, verify time, and prepare payroll and gratuity reports
- Ensure compliance with state and federal labor laws and alcohol regulations
- Lift up to 50 pounds as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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