Title Banquet Manager | Full-Time | Utah Valley Convention Center

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, OVG operates on a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. The company manages a prestigious portfolio including seven world-class owned venues and a roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This diverse range of properties ensures that OVG is at the forefront of the live entertainment industry, providing top-tier services for a multitude of event types and audiences worldwide.

The Utah Valley Convention Center, located at 220 West Center Street in Provo, Utah, is one of OVG's significant venues dedicated to food services and hospitality management. This venue hosts a wide variety of events ranging from corporate gatherings to weddings, social functions, and conferences, demanding seamless hospitality services and meticulous event execution.

The Banquet Manager is a crucial full-time role at the Utah Valley Convention Center, responsible for leading all banquet and catering operations. This position offers an annual salary range of $55,000 to $65,000, reflecting the importance of the role in ensuring that every event exceeds guest expectations through flawless service delivery and operational precision.

As the Banquet Manager, you will oversee the comprehensive operations of banquet services including planning, coordination, and execution before, during, and after events. This involves collaborating closely with culinary teams, event planners, and staff to deliver outstanding hospitality experiences that meet company standards for quality, safety, and guest satisfaction. The role requires hands-on leadership with responsibilities ranging from managing staff schedules to ensuring compliance with health and safety regulations, alcohol service policies, and financial controls such as budget monitoring and inventory management.

You will be instrumental in training and developing banquet employees, fostering a professional environment where teamwork and service excellence are paramount. Part of your duties includes managing vendor relations, troubleshooting operational challenges, and maintaining rigorous standards for cleanliness and sanitation throughout the venue. The position demands excellent communication skills, the ability to work under tight deadlines, and a proactive approach to event planning and problem-solving.

Oak View Group places a strong emphasis on diversity and inclusion, recognizing that fostering a diverse workforce enhances innovation and service quality. As an Equal Opportunity Employer, OVG invites applicants from all backgrounds to join their team and contribute to creating memorable experiences in a vibrant and supportive work environment.

Benefits provided for this full-time role include comprehensive health, dental, and vision insurance; 401(k) savings plan with company matching; and paid time off encompassing vacation days, sick leave, and recognized holidays. The role also requires the physical ability to lift up to 50 pounds and flexibility to work variable schedules including days, evenings, weekends, holidays, and irregular hours depending on event needs.

This position is open until October 2, 2026, offering a stable employment opportunity within a leading organization that values excellence, innovation, and inclusivity in the dynamic field of live entertainment and hospitality.