Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, established in 2015. The company offers a comprehensive platform that spans venue development and end-to-end capabilities including venue management, hospitality, and sponsorship sales. OVG manages a diverse portfolio of seven world-class venues and collaborates with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. They are dedicated to delivering outstanding experiences through innovative solutions and operational excellence in the live entertainment industry.
Located in the heart of historic downtown Provo, Utah, the Utah Valley Convention Center (UVCC) opened in 2012 and has since been recognized as the premier meeting space in Utah County. Known for its modern architecture, adaptable meeting spaces, and breathtaking views of the Wasatch Mountains, the UVCC provides an unmatched setting for a wide range of events. Its functional floor plan is designed to accommodate both large and intimate gatherings, making it an ideal venue for community, corporate, social, and cultural events.
The Banquet Manager at Utah Valley Convention Center plays a crucial leadership role in ensuring world-class service delivery during banquet and catering operations. This full-time position offers an annual salary ranging from $55,000 to $65,000 and comes with comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off that encompasses vacation, sick days, and 11 holidays annually. This role remains open until October 2, 2026.
As the Banquet Manager, you will lead all aspects of banquet and catering operations. This involves meticulous event planning, team management, and proactive coordination with culinary and event teams to execute flawless events. The position demands a hands-on leadership style to oversee daily operations, ensure quality service, maintain compliance with regulations, and manage budgetary goals. Critical responsibilities include preparing banquet planning sheets, ordering supplies, scheduling and supervising staff, and resolving guest concerns efficiently. Managing alcohol service compliance and conducting regular inventory of food and beverage supplies are also vital parts of the role.
In addition to operational responsibilities, the Banquet Manager is expected to uphold high standards of sanitation and cleanliness, enforce all company and venue policies related to guest satisfaction, quality standards, and cash handling. Recruiting, training, mentoring, and developing hourly banquet employees shape the team’s success and individual growth. Furthermore, this position involves managing catered events from set-up to tear down, overseeing communications between staff, culinary teams, and clients, as well as maintaining accurate payroll and gratuity reports.
This dynamic leadership role requires the ability to work flexible hours including weekends, holidays, and evenings based on event schedules. Candidates must have strong organizational and communication skills, thrive under time constraints, and have a solid understanding of hospitality operations. Proficiency with Point of Sale systems, inventory cost control, and menu planning are essential. The Banquet Manager will serve as a key figure in enhancing customer experiences and ensuring every event at the Utah Valley Convention Center is executed with excellence and professionalism.
Located in the heart of historic downtown Provo, Utah, the Utah Valley Convention Center (UVCC) opened in 2012 and has since been recognized as the premier meeting space in Utah County. Known for its modern architecture, adaptable meeting spaces, and breathtaking views of the Wasatch Mountains, the UVCC provides an unmatched setting for a wide range of events. Its functional floor plan is designed to accommodate both large and intimate gatherings, making it an ideal venue for community, corporate, social, and cultural events.
The Banquet Manager at Utah Valley Convention Center plays a crucial leadership role in ensuring world-class service delivery during banquet and catering operations. This full-time position offers an annual salary ranging from $55,000 to $65,000 and comes with comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off that encompasses vacation, sick days, and 11 holidays annually. This role remains open until October 2, 2026.
As the Banquet Manager, you will lead all aspects of banquet and catering operations. This involves meticulous event planning, team management, and proactive coordination with culinary and event teams to execute flawless events. The position demands a hands-on leadership style to oversee daily operations, ensure quality service, maintain compliance with regulations, and manage budgetary goals. Critical responsibilities include preparing banquet planning sheets, ordering supplies, scheduling and supervising staff, and resolving guest concerns efficiently. Managing alcohol service compliance and conducting regular inventory of food and beverage supplies are also vital parts of the role.
In addition to operational responsibilities, the Banquet Manager is expected to uphold high standards of sanitation and cleanliness, enforce all company and venue policies related to guest satisfaction, quality standards, and cash handling. Recruiting, training, mentoring, and developing hourly banquet employees shape the team’s success and individual growth. Furthermore, this position involves managing catered events from set-up to tear down, overseeing communications between staff, culinary teams, and clients, as well as maintaining accurate payroll and gratuity reports.
This dynamic leadership role requires the ability to work flexible hours including weekends, holidays, and evenings based on event schedules. Candidates must have strong organizational and communication skills, thrive under time constraints, and have a solid understanding of hospitality operations. Proficiency with Point of Sale systems, inventory cost control, and menu planning are essential. The Banquet Manager will serve as a key figure in enhancing customer experiences and ensuring every event at the Utah Valley Convention Center is executed with excellence and professionalism.
Job Requirements
- Associate's degree or equivalent combination of education and experience
- 3-5 years of experience in hospitality, banquet or catering operations
- Prior experience in catering sales, conference services or banquets
- Ability to work under time constraints and deadlines
- Familiarity with inventory cost control and menu planning
- Basic computer proficiency including email, Excel, Word and Outlook
- Working knowledge of POS and timekeeping systems
- Ability to work variable schedules including evenings, weekends and holidays
- Excellent verbal and written communication skills
- Ability to direct vendors and setup personnel during events
- Ability to lift up to 50 pounds
Job Qualifications
- Associate's degree or equivalent combination of education and experience
- 3-5 years of experience in hospitality, banquet, or catering operations
- Experience in catering sales, conference services or banquets
- Knowledge of revenue management, staff training and motivation
- Ability to work under time constraints and deadlines
- Familiarity with inventory cost control and menu planning
- Proficiency in email, Excel, Word, Outlook
- Working knowledge of POS and timekeeping systems
- Ability to work variable schedules including evenings, weekends, and holidays
- Excellent verbal and written communication skills
- Knowledge of planning and servicing weddings, social and corporate events
- Ability to work professionally with coworkers, clients and event planners
- Skill in directing vendors and setup personnel
- Proficient English speaking and writing
- Advance event planning skills including staffing, timelines and post event reporting
Job Duties
- Manage all banquet operations before, during and after the event
- Coordinate banquet planning sheets with executive chef
- Order supplies and schedule staff
- Ensure compliance with alcohol service policies
- Conduct regular physical inventories of food and beverage supplies
- Manage banquet budget including labor, beverage, supplies and equipment costs
- Assist in recruitment, training, development, and supervision of banquet hourly employees
- Handle communication between staff, culinary teams and guests during events
- Enforce sanitation, safety, and quality standards
- Prepare payroll and gratuity reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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