Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group is a global leader in premium live entertainment infrastructure and services. Established in 2015, Oak View Group (OVG) operates an impressive platform that encompasses venue development, venue management, hospitality, and sponsorship sales. The company supports and serves a prestigious portfolio of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spread across four continents. With a strong commitment to excellence and innovation, OVG has positioned itself at the forefront of the live entertainment industry, delivering world-class experiences to audiences and clients worldwide.
One of the premier venues within OVG's portfolio is the Utah Valley Convention Center, located in historic downtown Provo, Utah. Opening its doors in 2012, the Utah Valley Convention Center (UVCC) has become the leading meeting and event space in Utah County. The venue is renowned for its perfect combination of modern architecture, versatile meeting spaces, and stunning interior and exterior views of the nearby Wasatch Mountains. Its functional and flexible floor plan allows it to easily accommodate a wide range of events, from corporate conferences to social gatherings and large-scale banquets.
The Banquet Manager role at Utah Valley Convention Center is a full-time position offering an annual salary range of $55,000 to $65,000. This key leadership role is directly responsible for overseeing all banquet and catering operations to ensure seamless event execution, exceptional guest experiences, and high team performance. The Banquet Manager will administer daily banquet operations including staff management, collaboration with culinary and event teams, and maintaining compliance with operational standards and regulations. This position requires hands-on leadership with a focus on operational oversight, team development, and proactive event planning to deliver memorable and high-quality functions.
In this role, the Banquet Manager will manage all facets of food service operations within the assigned departments. They will lead banquet events from start to finish, including preparation, service, and post-event duties. Collaboration with the executive chef is essential for banquet planning, including coordinating menus and food orders, scheduling employees, and ensuring compliance with alcohol service policies. The Banquet Manager will also be entrusted with budgeting responsibilities, including managing labor, beverage, and supply costs to maximize profitability without compromising quality or guest satisfaction.
Working under this role encompasses inventory management, physical inspections, and compliance with state and federal labor laws, sanitation, food ordinances, and alcohol regulations. The Banquet Manager will be responsible for staff recruitment, training, supervision, and development to maintain a motivated and efficient team. They will oversee event staffing, payroll, equipment inspections, and troubleshoot POS-related issues when necessary. A core aspect of the role is maintaining the highest standards of sanitation, cleanliness, and safety throughout all food and beverage areas.
This position is vital to the continued success and reputation of the Utah Valley Convention Center and Oak View Group. It demands excellent communication skills, the ability to manage multiple events under time-sensitive conditions, and a commitment to delivering superior service aligned with the company’s values. Candidates will enjoy a supportive work environment with competitive benefits including health, dental and vision insurance, 401(k) savings plan with matching, and paid time off covering vacation, sick days, and holidays. The position remains open until October 2, 2026, providing interested applicants ample time to consider this excellent career opportunity.
One of the premier venues within OVG's portfolio is the Utah Valley Convention Center, located in historic downtown Provo, Utah. Opening its doors in 2012, the Utah Valley Convention Center (UVCC) has become the leading meeting and event space in Utah County. The venue is renowned for its perfect combination of modern architecture, versatile meeting spaces, and stunning interior and exterior views of the nearby Wasatch Mountains. Its functional and flexible floor plan allows it to easily accommodate a wide range of events, from corporate conferences to social gatherings and large-scale banquets.
The Banquet Manager role at Utah Valley Convention Center is a full-time position offering an annual salary range of $55,000 to $65,000. This key leadership role is directly responsible for overseeing all banquet and catering operations to ensure seamless event execution, exceptional guest experiences, and high team performance. The Banquet Manager will administer daily banquet operations including staff management, collaboration with culinary and event teams, and maintaining compliance with operational standards and regulations. This position requires hands-on leadership with a focus on operational oversight, team development, and proactive event planning to deliver memorable and high-quality functions.
In this role, the Banquet Manager will manage all facets of food service operations within the assigned departments. They will lead banquet events from start to finish, including preparation, service, and post-event duties. Collaboration with the executive chef is essential for banquet planning, including coordinating menus and food orders, scheduling employees, and ensuring compliance with alcohol service policies. The Banquet Manager will also be entrusted with budgeting responsibilities, including managing labor, beverage, and supply costs to maximize profitability without compromising quality or guest satisfaction.
Working under this role encompasses inventory management, physical inspections, and compliance with state and federal labor laws, sanitation, food ordinances, and alcohol regulations. The Banquet Manager will be responsible for staff recruitment, training, supervision, and development to maintain a motivated and efficient team. They will oversee event staffing, payroll, equipment inspections, and troubleshoot POS-related issues when necessary. A core aspect of the role is maintaining the highest standards of sanitation, cleanliness, and safety throughout all food and beverage areas.
This position is vital to the continued success and reputation of the Utah Valley Convention Center and Oak View Group. It demands excellent communication skills, the ability to manage multiple events under time-sensitive conditions, and a commitment to delivering superior service aligned with the company’s values. Candidates will enjoy a supportive work environment with competitive benefits including health, dental and vision insurance, 401(k) savings plan with matching, and paid time off covering vacation, sick days, and holidays. The position remains open until October 2, 2026, providing interested applicants ample time to consider this excellent career opportunity.
Job Requirements
- Associate's degree or equivalent combination of education and experience
- 3-5 years of experience in hospitality, banquet, or catering operations
- Prior experience in catering sales, conference services, or banquets
- Knowledge of revenue management, training, and motivation
- Ability to work effectively under time constraints and deadlines
- Familiarity with inventory cost control and menu planning
- Basic computer proficiency including email, Excel, Word, and Outlook
- Working knowledge of Point of Sale and timekeeping systems
- Ability to work variable schedules including evenings, weekends, holidays, and irregular hours
- Excellent verbal and written communication skills
- Knowledge of planning and servicing wedding, social, and corporate events
- Ability to work with coworkers, clients, event planners, and various groups professionally
- Ability to direct work of vendors and setup personnel during events
- Ability to lift up to 50 pounds
Job Qualifications
- Associate's degree or equivalent combination of education and experience
- 3-5 years of experience in hospitality, banquet, or catering operations
- Prior experience in catering sales, conference services, or banquets
- Knowledge of revenue management, training, and motivation
- Ability to work effectively under time constraints and deadlines
- Familiarity with inventory cost control and menu planning
- Basic computer proficiency including email, Excel, Word, and Outlook
- Working knowledge of Point of Sale and timekeeping systems
- Ability to work variable schedules including evenings, weekends, and holidays
- Excellent verbal and written communication skills
- Knowledge of planning and servicing wedding, social, and corporate events
- Ability to work well with coworkers, clients, and event planners
- Ability to direct vendors and setup personnel during events
- Proficient in speaking and writing proper English
- Experience in advance staffing, rental planning, timelines, diagrams, and post-event reports
Job Duties
- Manage and run all banquet operations before, during, and after the event
- Complete banquet planning sheets in coordination with executive chef
- Order supplies and review set-up, food, and beverage preparation
- Schedule staff and manage employee check-in
- Inspect equipment and monitor POS systems
- Resolve guest complaints and ensure food production and clean-up
- Ensure compliance with alcohol service policies and report any issues
- Conduct physical inventories of food and beverage supplies
- Coordinate with events departments to execute according to event resumes
- Monitor and control banquet budget including labor and beverage costs
- Brief staff on event requirements and assign specific areas
- Maintain high standards of sanitation and cleanliness
- Enforce venue policies including guest satisfaction and cash handling
- Recruit, train, develop, mentor, and supervise banquet hourly employees
- Manage catered events from set-up to tear down including communication
- Generate employee schedules, verify time, and prepare payroll and gratuity reports
- Ensure compliance with state and federal labor, sanitation, food, and alcohol regulations
- Lift up to 50 pounds as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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