Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, OVG has established itself as a dominant force in the venue management industry, with a portfolio spanning venue development, hospitality, and sponsorship sales. The company manages a collection of seven world-class owned venues and boasts an impressive client roster that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG is committed to innovation, excellence, and delivering superior guest experiences.
The Utah Valley Convention Center, located in historic downtown Provo, Utah, is part of this impressive network. Opened in 2012, the UVCC has become the premier meeting and event space in Utah County, combining modern architecture, flexible meeting rooms, and stunning views of the Wasatch Mountains. Its functional floor plan and sophisticated amenities make it ideal for hosting a wide variety of events ranging from corporate conferences to elegant weddings. The venue harmonizes aesthetic appeal with operational efficiency to provide clients and guests with memorable event experiences.
The Banquet Manager position at Utah Valley Convention Center is a full-time role with an annual salary range of $55,000 to $65,000. This position is responsible for leading all banquet and catering operations, assuring exceptional event execution, strong team performance, and delivering outstanding service to all guests. The role demands a hands-on management approach, requiring oversight of every detail from pre-event planning through to clean-up. The Banquet Manager will work closely with culinary and event teams to ensure seamless delivery of food and beverage services during banquets and catered events.
This role is critical for maintaining the highest standards of quality, efficiency, and compliance in banquet operations. Duties include managing staffing schedules, monitoring food and beverage preparation and presentation, enforcing alcohol service policies, resolving guest concerns, and maintaining stringent sanitation and safety protocols. The Banquet Manager will also control budgets, including labor and supply costs, to maximize profitability without compromising on service standards.
Additionally, the Banquet Manager will play a vital role in training, mentoring, and developing a team of banquet staff. Leadership skills and excellent communication abilities are essential for coordinating between various departments and ensuring all event requirements are met flawlessly. The position requires experience with inventory management, POS systems, and basic computer applications like Excel and Outlook.
This opportunity is well-suited for an experienced hospitality professional passionate about delivering exceptional banquet services in a dynamic live event environment. The position offers comprehensive benefits including health, dental, and vision insurance, 401(k) savings with matching contributions, and paid time off including vacation, sick days, and holidays. The Utah Valley Convention Center and Oak View Group are committed to fostering diversity, equity, and inclusion and providing an environment where all employees can thrive and contribute to the company’s ongoing success.
The Utah Valley Convention Center, located in historic downtown Provo, Utah, is part of this impressive network. Opened in 2012, the UVCC has become the premier meeting and event space in Utah County, combining modern architecture, flexible meeting rooms, and stunning views of the Wasatch Mountains. Its functional floor plan and sophisticated amenities make it ideal for hosting a wide variety of events ranging from corporate conferences to elegant weddings. The venue harmonizes aesthetic appeal with operational efficiency to provide clients and guests with memorable event experiences.
The Banquet Manager position at Utah Valley Convention Center is a full-time role with an annual salary range of $55,000 to $65,000. This position is responsible for leading all banquet and catering operations, assuring exceptional event execution, strong team performance, and delivering outstanding service to all guests. The role demands a hands-on management approach, requiring oversight of every detail from pre-event planning through to clean-up. The Banquet Manager will work closely with culinary and event teams to ensure seamless delivery of food and beverage services during banquets and catered events.
This role is critical for maintaining the highest standards of quality, efficiency, and compliance in banquet operations. Duties include managing staffing schedules, monitoring food and beverage preparation and presentation, enforcing alcohol service policies, resolving guest concerns, and maintaining stringent sanitation and safety protocols. The Banquet Manager will also control budgets, including labor and supply costs, to maximize profitability without compromising on service standards.
Additionally, the Banquet Manager will play a vital role in training, mentoring, and developing a team of banquet staff. Leadership skills and excellent communication abilities are essential for coordinating between various departments and ensuring all event requirements are met flawlessly. The position requires experience with inventory management, POS systems, and basic computer applications like Excel and Outlook.
This opportunity is well-suited for an experienced hospitality professional passionate about delivering exceptional banquet services in a dynamic live event environment. The position offers comprehensive benefits including health, dental, and vision insurance, 401(k) savings with matching contributions, and paid time off including vacation, sick days, and holidays. The Utah Valley Convention Center and Oak View Group are committed to fostering diversity, equity, and inclusion and providing an environment where all employees can thrive and contribute to the company’s ongoing success.
Job Requirements
- associate's degree or equivalent education
- 3-5 years hospitality experience in banquet or catering operations
- demonstrated knowledge of catering sales and conference services
- ability to manage revenue and motivate peers
- capable of working under deadlines
- familiarity with inventory control and menu planning
- proficient in email, Excel, Word and Outlook
- experience with POS and timekeeping systems
- availability for variable work schedule including evenings, weekends, holidays
- strong communication skills
- knowledge of event planning and coordination
- ability to collaborate with co-workers, clients and planners
- ability to direct vendors and staff during events
- proficiency in English writing and grammar
- skilled in advance planning including staffing and event logistics
Job Qualifications
- associate's degree or equivalent combination of education and experience
- 3-5 years of experience in hospitality, banquet or catering operations
- prior experience in catering sales, conference services or banquets
- knowledge of revenue management and staff training
- ability to work under time constraints and deadlines
- familiarity with inventory cost control and menu planning
- basic computer proficiency including email, Excel, Word and Outlook
- working knowledge of POS and timekeeping systems
- flexible to work variable schedules including evenings, weekends, holidays and irregular hours
- excellent verbal and written communication skills
- knowledge of event planning and coordination for weddings, social and corporate events
- ability to work effectively with co-workers, clients and event planners
- ability to direct vendors and setup personnel during events
- proficiency in English grammar and writing
- experience in advance event planning including staffing, rental needs, timelines and post event reports
Job Duties
- manage and run all banquet operations before, during and after the event
- complete banquet planning sheets in coordination with executive chef
- order supplies and review set-up, food and beverage preparation and service
- schedule staff and manage employee check-in
- inspect equipment and monitor POS systems
- resolve guest complaints and conduct staff training
- ensure compliance with alcohol service policies and report issues
- conduct food and beverage inventory and update pricing
- meet with events departments to coordinate event requirements
- monitor and control banquet budget and coordinate with event budgets
- brief staff on event requirements
- maintain sanitation and cleanliness standards
- enforce company policies
- assist in recruitment, training, development and supervision of banquet staff
- manage catered events including communication with staff, culinary and guests
- generate employee schedules and prepare payroll and gratuity reports
- ensure compliance with labor laws, sanitation and food-related ordinances
- ability to lift up to 50 pounds
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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