Title Assistant General Manager | Full-Time | Wichita Wind Surge (Equity Bank Park)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader specializing in the development and management of premium live entertainment infrastructure and services. Since its inception in 2015, OVG has expanded its reach across four continents, managing a portfolio that includes seven world-class venues and providing services to iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. Known for its commitment to innovation and excellence, OVG offers end-to-end capabilities that span venue development, hospitality, and sponsorship sales, making it a key player in the live entertainment industry worldwide.
One of OVG's notable venues, the Wichita Wind Surge at Equity Bank Park, is seeking a dedicated Assistant General Manager to join their team on a full-time basis. This operation plays a crucial role in delivering exceptional food and beverage management services within a dynamic, event-driven setting. The Assistant General Manager will support the General Manager in ensuring a professional, efficient, and profitable operation of the venue’s catering and concession services. With a focus on compliance with all relevant state and federal labor and safety laws, the role involves supervising, coaching, training, and mentoring all levels of staff. The successful candidate will proactively foster a positive and cooperative work environment and independently manage employment actions such as hiring, discipline, and promotion.
This position is vital for maintaining the high standards of customer service and operational excellence that OVG is known for. The Assistant General Manager is expected to manage complex operational details such as scheduling, labor allocation, financial reporting, budgeting, and cost control, while also overseeing alcohol service compliance and safety protocols throughout events. Additionally, the role involves collaboration with internal departments and external partners, including suppliers, vendors, and show managers, to uphold the venue's reputation and ensure a seamless guest experience.
This is a salaried position offering an annual salary range of $65,000 to $85,000 and requires a flexible schedule that includes evenings and weekends to accommodate the variable demands of live events. Candidates must demonstrate outstanding interpersonal skills, self-direction, sound business judgment, and the ability to make independent decisions under pressure. The role also offers comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off covering vacation, sick days, and holidays. The position remains open until August 7, 2026, inviting candidates committed to contributing to a premier live entertainment experience and upholding the values of diversity, equity, and inclusion that define Oak View Group.
One of OVG's notable venues, the Wichita Wind Surge at Equity Bank Park, is seeking a dedicated Assistant General Manager to join their team on a full-time basis. This operation plays a crucial role in delivering exceptional food and beverage management services within a dynamic, event-driven setting. The Assistant General Manager will support the General Manager in ensuring a professional, efficient, and profitable operation of the venue’s catering and concession services. With a focus on compliance with all relevant state and federal labor and safety laws, the role involves supervising, coaching, training, and mentoring all levels of staff. The successful candidate will proactively foster a positive and cooperative work environment and independently manage employment actions such as hiring, discipline, and promotion.
This position is vital for maintaining the high standards of customer service and operational excellence that OVG is known for. The Assistant General Manager is expected to manage complex operational details such as scheduling, labor allocation, financial reporting, budgeting, and cost control, while also overseeing alcohol service compliance and safety protocols throughout events. Additionally, the role involves collaboration with internal departments and external partners, including suppliers, vendors, and show managers, to uphold the venue's reputation and ensure a seamless guest experience.
This is a salaried position offering an annual salary range of $65,000 to $85,000 and requires a flexible schedule that includes evenings and weekends to accommodate the variable demands of live events. Candidates must demonstrate outstanding interpersonal skills, self-direction, sound business judgment, and the ability to make independent decisions under pressure. The role also offers comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off covering vacation, sick days, and holidays. The position remains open until August 7, 2026, inviting candidates committed to contributing to a premier live entertainment experience and upholding the values of diversity, equity, and inclusion that define Oak View Group.
Job Requirements
- BA or BS degree
- 3-5+ years management experience in food or concessions
- valid Food Handler's certificate
- valid Alcohol Service Permit if required by state or county
- advanced food service sanitation training certification
- excellent communication skills
- strong decision-making under pressure
- proficient with Microsoft Office and POS systems
- team-oriented with ability to work in fast-paced environments
- knowledge of labor laws and compliance
- experience in conflict resolution
- ability to manage multiple priorities
- availability for variable event-driven schedule including nights and weekends
Job Qualifications
- BA or BS with business-related major
- accounting minor or credits preferred
- 3-5+ years management experience in food-related or concessions industry
- Concessions Manager Certificate from National Association of Concessionaires
- advanced food service sanitation training certification
- excellent communication skills
- ability to make sound business decisions under pressure
- strong computer skills including Microsoft Office, POS, and timekeeping systems
- team-oriented and able to work in fast-paced environments
- thorough knowledge of concessions operations
- valid Food Handler's certificate and Alcohol Service Permit if required
- familiar with inventory cost control and menu planning
- knowledge of sanitation, food preparation, alcohol service, and safety standards
- math proficiency including complex calculations
- cash handling accuracy
- commitment to integrity, professionalism, and confidentiality
- ability to work independently
Job Duties
- Assist in overall effective management of catering operations
- ensure total compliance with all alcohol service policies
- monitor alcohol service throughout events for compliance
- report any alcohol service or compliance issues to management
- manage catered events from setup to teardown including communications with staff and guests
- ensure legal, efficient, professional, and profitable operation of the venue
- generate and review financial reports including budgets, projections, and profit and loss statements
- manage conflict resolution including labor negotiations
- author, review, and amend policies and procedures as requested
- authorize contracts and terms as directed
- oversee scheduling and labor allocation
- analyze ticket sales to anticipate staffing needs
- evaluate sales and purchasing data for purchasing patterns and cost accuracy
- maintain point of sale system for accurate reporting and inventory tracking
- direct and assist managers in goal preparation and attainment
- inspect operations to maintain quality standards
- prepare and submit required reports timely
- develop an effective management team and provide clear direction
- evaluate manager performances and recommend improvements
- assist in menu and marketing plan development
- establish positive relationships with show managers, suppliers, vendors, and the public
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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